See all properties

Hotel Heinitzburg

3.5 star property
Enjoy the outdoor pool at this 3.5-star Windhoek hotel

Choose dates to view prices

Photo gallery for Hotel Heinitzburg

Aerial view
Property video
Exterior
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
22 Heinitzburg Street, Windhoek, 9000
  • NamibRand Nature Reserve
    ‪7 min walk‬
  • Katutura Township
    ‪7 min walk‬
  • Maerua Mall
    ‪15 min walk‬
  • Windhoek (WDH-Hosea Kutako)
    ‪33 min drive‬

Room options

View all photos for Standard Twin Room (Deluxe)

Standard Twin Room (Deluxe) | Minibar, in-room safe, desk, travel crib

Standard Twin Room (Deluxe)

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room (Deluxe)

Superior Double Room (Deluxe) | Minibar, in-room safe, desk, travel crib

Superior Double Room (Deluxe)

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Minibar, in-room safe, desk, travel crib

Comfort Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Windhoek

Near the airport.At this hotel, you'll be steps from Heinitzburg Castle and Schwerinsburg Castle. Sanderburg Castle and NamibRand Nature Reserve are also within half a mile (1 km).

What's nearby

  • NamibRand Nature Reserve - 7 min walk - 0.4 miles
  • Katutura Township - 7 min walk - 0.4 miles
  • Maerua Mall - 15 min walk - 0.8 miles
  • Christ Church - 17 min walk - 0.9 miles
  • Train Station - 2 min drive - 1.4 miles

Getting around

  • Windhoek (ERS-Eros) - 11 min drive

Restaurants

  • ‪KFC - ‬19 min walk
  • Leo's At The Castle
  • ‪Ekipa Restaurant - ‬13 min walk
  • ‪Mugg & Bean - ‬19 min walk
  • ‪Mountain Eagle Spur Steak Ranch - ‬17 min walk

About this property

Hotel Heinitzburg

Enjoy the outdoor pool at this 3.5-star Windhoek hotel
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Heinitzburg. Free self parking is available.

This 3.5-star Windhoek hotel is smoke free.

  • 16 guestrooms or units
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Heinitzburg offers 16 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. 43-inch Smart televisions come with satellite channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, German

Similar properties

View from room

The Weinberg Windhoek

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 188 reviews
$215 nightly
The price is $253
Jul 20 - Jul 21
Total includes taxes and fees
The Weinberg Windhoek

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 43-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Heinitzburg Windhoek
Heinitzburg Windhoek
Heinitzburg
Hotel Heinitzburg Hotel
Hotel Heinitzburg Windhoek
Hotel Heinitzburg Hotel Windhoek

Frequently asked questions

How close is Hotel Heinitzburg to the airport?

Hotel Heinitzburg is 2.6 mi (11-min drive) away from the Windhoek (ERS-Eros) airport, the closest popular airport to the property.

Does Hotel Heinitzburg have an airport shuttle?

Airport shuttle services are not available at Hotel Heinitzburg.

Does Hotel Heinitzburg offer free breakfast?

Hotel Heinitzburg offers free buffet breakfast every day from 6:30 AM to 10 AM.

Is there a casino at Hotel Heinitzburg?

No, there is no casino at this hotel, but Avani Windhoek Hotel & Casino (18-min walk) and Plaza Casino (19-min walk) are nearby.

What time is check-in at Hotel Heinitzburg?

Check-in start time: 2 PM; Check-in end time: 11:00 PM.

Is there free parking at Hotel Heinitzburg?

This hotel offers free self parking.

Does Hotel Heinitzburg have a pool?

Hotel Heinitzburg features an outdoor pool.

Does Hotel Heinitzburg have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Heinitzburg have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Hotel Heinitzburg to downtown Windhoek?

Hotel Heinitzburg is 0.4 mi away from Klein Windhoek.

Hotel Heinitzburg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 30 out of 44 reviews
Rating 8 - Good. 9 out of 44 reviews
Rating 6 - Okay. 3 out of 44 reviews
Rating 4 - Poor. 2 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Heidi

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly.
Stayed 1 night in Feb 2025

4/10 Poor

Hermann

Liked: Cleanliness, property conditions & facilities, room comfort

Too expensive

The hotel is clean but loud. The management tries too hard to make it a first class experience without success. The restaurant is clean and the food is okay, but not high grade cuisine. Restaurant staff is friendly but has no idea how to serve , which most of the people in that restaurant didn't even notice. It's a 3 star hotel, wanting to be a 5 star hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful views, helpful and efficient staff, very clean. Would recommend….
Stayed 4 nights in Dec 2023

4/10 Poor

Jacques

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Promised with no delivery

It started great with staff made lots of promise to deliver certain things but that were it stopped. Check out was poor
Stayed 2 nights in Dec 2023

8/10 Good

Herbert Christian

Traveled with partner
Liked: Cleanliness, staff & service
Lovely view from open air restaurant
Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Herbert

Stayed 1 night in Oct 2023

10/10 Excellent

David, Indianapolis

5-star…! This hotel is fantastic. Everyone was so nice and helpful. Bed pillows, super comfortable. Internet works great. Amazing restaurant that overlooks the city and the mountains. Love the overall design of the hotel it is beautiful. Would recommend to anyone.
Stayed 1 night in Sep 2023

6/10 Okay

Chad, ROSWELL

Traveled with partner
Liked: Cleanliness, staff & service
The location is unique on top of the hill with an amazing view. The service is generally better than you find in standard Namibia hotels. Breakfast was very good. However, for the price paid, the bed was extremely uncomfortable (firm) to the point I had trouble sleeping. In my view, a hotel is essentially selling a nights sleep. Everything was great except the most important thing.
Stayed 1 night in Jun 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe hotel. Excellent dinner and breakfast. Make sure you have theor cappuccinos!
Stayed 3 nights in Apr 2023

6/10 Okay

Patricia

Traveled with group
Liked: Cleanliness
Disliked: Staff & service

Overrated. Do not recommend

When we checked in, even though I knew it was prepaid, they gave us someone else’s paperwork and said we needed to pay. Eventually we got it resolved. Also the restaurant Leo’s was absolutely awful! Fine dinning? No way. The shrimp were overcooked, they didn’t give us the scallops and the chicken was sooo dry! Ridiculous overpriced and the worst meal we’ve had in our 2 weeks in Africa!
Stayed 1 night in May 2023

10/10 Excellent

Bernd, Altendorf

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personal with a friendly and supportive staff, spacious room, great views over Windhoek and probably the best food in town.
Stayed 1 night in Sep 2022

10/10 Excellent

Brendan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service here is outstanding.
Stayed 3 nights in Feb 2022

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilltop Views

We stayed here for only one night but it was very restful and luxurious. The location was great to do one or two things in town. The front desk was great to ask advice about what to do or any general questions. The views from the pool are beautiful because the hotel is on a hill so you can see the whole town, and you see the same view from their restaurant. We had dinner there and it was delicious and a great way to end a trip!
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, great sundowners, nice restaurant and staff all very helpful, would highly recommend
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Hervinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Sorin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent location. The only suggestion I have is provide a complimentary water bottle to each guest in rooms. Is a small gesture that could be appreciated. Every hotel I rated worldwide does provide a complimentary water. Specially a 4 star hotel. Otherwise is a superb hotel and location.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Oasis in Windhoek

Beautiful place, great garden and pool and terrace overlooking the city.. Nice respite from the nondescripts city of Windhoek. Rooms are ok, comfortable, clean.No tea or coffee making facilities in the room, not even a complimentary bottle of water.
Stayed 1 night in Feb 2019

10/10 Excellent

Ako

Stayed 3 nights in Feb 2025

10/10 Excellent

Anthonius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atmosphere with excellent service

Excellent atmosphere and wonderful staff. Beautiful pool with a view.
Stayed 3 nights in Jan 2025

8/10 Good

Anke

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gute Destination auf dem Weg zum Flugafen!
Stayed 1 night in Sep 2024