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The Com Plex Motel

3.0 star property
3-star motel in Whakatāne Town

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Photo gallery for The Com Plex Motel

Front of property - evening/night
Family Studio Suite, Accessible | 1 bedroom, blackout drapes, iron/ironing board, free WiFi
Staircase
Restaurant
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View in a map
39 The Strand, Whakatane, Bay of Plenty, 3120
  • Wairere Falls
    ‪2 min walk‬
  • Mataatua: The House That Came Home
    ‪3 min walk‬
  • Whakatane Hospital
    ‪4 min drive‬
  • Whakatane (WHK)
    ‪19 min drive‬

Room options

View all photos for Heritage Twin Suite- McAlister (Top Floor)

Heritage Twin Suite- McAlister (Top Floor) | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Heritage Twin Suite- McAlister (Top Floor)

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Studio Suite

Accessible Studio Suite | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Accessible Studio Suite

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Ground Floor Studio Suite

Ground Floor Studio Suite | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Ground Floor Studio Suite

9.6 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Studio Suite, Accessible

Family Studio Suite, Accessible | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Family Studio Suite, Accessible

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Heritage Suite - Merritt (Top Floor, Heritage Building)

Heritage Suite - Merritt (Top Floor, Heritage Building) | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Heritage Suite - Merritt (Top Floor, Heritage Building)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Top Floor Studio Suite

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Top Floor Studio Suite

9.8 out of 10
Exceptional
(47 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Heritage Suite- Simpkins (Top Floor, Heritage Building)

Heritage Suite- Simpkins (Top Floor, Heritage Building) | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Heritage Suite- Simpkins (Top Floor, Heritage Building)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Whakatane

Whakatāne Town stay.With a stay at this Whakatāne Town motel, you'll be steps from Whakatane River Walk and Wairere Falls. Mataatua: The House That Came Home and Te Manuka Tutahi Marae are also within half a mile (1 km).
View more Motels in WhakataneOpens in a new window

What's nearby

  • Wairere Falls - 2 min walk - 0.1 miles
  • Mataatua: The House That Came Home - 3 min walk - 0.2 miles
  • Te Manuka Tutahi Marae - 3 min walk - 0.2 miles
  • Whakatane Aquatic Centre - 3 min drive - 1.6 miles
  • Whakatane Hospital - 4 min drive - 1.8 miles

Getting around

  • Whakatane (WHK) - 15 min drive

Restaurants

  • ‪Julians Berry Farm & Cafe - ‬7 min drive
  • ‪Robert Harris Cafe - ‬10 min walk
  • ‪Moxi Cafe - ‬6 min drive
  • ‪Cadera - ‬6 min drive
  • ‪Village Bakery - ‬3 min drive

About this property

The Com Plex Motel

3-star motel in Whakatāne Town
There's a restaurant on site. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 3-star Whakatane motel.

  • 28 guestrooms or units
  • Smoking in designated areas
  • Dining venue
The Com Plex Motel offers 28 air-conditioned accommodations with hair dryers and irons/ironing boards. 40-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. This Whakatane motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

Similar properties

City view from property

Tuscany Villas Boutique Motel

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
4.7 out of 5, Exceptional, 83 reviews
$80 nightly
The price is $94
Sep 28 - Sep 29
Total with taxes and fees
Tuscany Villas Boutique Motel

Property amenities

Family friendly

  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

The Com Plex Motel Motel
The Com Plex Motel Whakatane
The Com Plex Motel Motel Whakatane

Frequently asked questions

How close is The Com Plex Motel to the airport?

The Com Plex Motel is 6.8 mi (15-min drive) away from the Whakatane (WHK) airport, the closest popular airport to the property.

Does The Com Plex Motel have an airport shuttle?

Airport shuttle services are not available at The Com Plex Motel.

Does The Com Plex Motel offer free breakfast?

The Com Plex Motel does not offer free breakfast.

Is there a casino at The Com Plex Motel?

No, there is no casino at this motel.

What time is check-in at The Com Plex Motel?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM.

Is there free parking at The Com Plex Motel?

This motel offers free self parking.

Does The Com Plex Motel have a pool?

The Com Plex Motel does not have a pool.

Does The Com Plex Motel have a restaurant?

Yes, there is a restaurant on site.

Does The Com Plex Motel have a spa?

There are no spa services available at this motel.

How close is The Com Plex Motel to downtown Whakatane?

The Com Plex Motel is 0.4 mi away from Whakatane.

The Com Plex Motel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 279 out of 353 reviews
Rating 8 - Good. 67 out of 353 reviews
Rating 6 - Okay. 5 out of 353 reviews
Rating 4 - Poor. 2 out of 353 reviews
Rating 2 - Terrible. 0 out of 353 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable. Parking at the unit door. Attached restaurant meals very nice. Easy walk into Whakatane centre, shops, café, waterfront. Pleasant friendly staff. Enjoyed staying.
Handy parking
Nice restaurant
Great meals
Whakatane waterfront walk.
Stayed 2 nights in May 2025

10/10 Excellent

Nyah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, super clean. Would highly recommend
Stayed 1 night in May 2025

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit was very clean and tidy. It was only a short walk from numerous cafes and restaurants. I would stay again if I was staying in the area
Stayed 1 night in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff and cant wait to visit this place again
Stayed 2 nights in May 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed. Friendly staff with a cute little dog. The adjoining pub has good food and tasty craft beer.
Stayed 4 nights in May 2025

10/10 Excellent

Rod

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were in a street front facing unit so a bit of road noise
Stayed 1 night in Apr 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
As above
Stayed 1 night in Apr 2025

8/10 Good

Terry

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Heeni

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the service and the room. Everything was great. Would highly recommend this venue to anyone!
Stayed 1 night in Apr 2025

10/10 Excellent

Deirdre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful town. Lovely place to stay, great location. Amazing food. TY Whakatane
Stayed 1 night in Apr 2025

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Only thing was bed was too hard
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clea n and tidy unit. Comfortable and all necessay items for a pleasant stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

RAY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Returning client after 4 years, great to see complex has not lost any presentation and appeal
Stayed 1 night in Mar 2025

10/10 Excellent

Brett

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my first choice when travelling for work, highly recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Joelene M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always love staying at the Com! Friendly hosts, clean rooms and close to eateries etc
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New units, clean and comfortable but no sink to do dishes. The fridge was tiny and the bathroom door kept closing and was quite difficult to open.
Stayed 1 night in Mar 2025

10/10 Excellent

SHANE A ROBERTS SUPERIOR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely restored heritage property
Stayed 1 night in Mar 2025

10/10 Excellent

ron

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Mar 2025

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the unusual/unique container style rooms with an allocated parking space. Ours was upstairs. The room was new, spacious and well equiped. It is a very short walk to the shops, restaurants and waterfront of Whakatane. Friendly helpful person on reception. Definitely recommend staying here.

8/10 Good

Tururai

Stayed 2 nights in Feb 2025

10/10 Excellent

graeme

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in heritage building. Great wee room.Short walk to town, Good George Bar is next door for good meals and drinks.
Stayed 1 night in Feb 2025

8/10 Good

tania

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2025

10/10 Excellent

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay for a one night stopover. Our room was very clean, spacious and was all we needed. It is a great location within walking distance of the shops and cafe.
Stayed 1 night in Feb 2025