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Palais Hotel, Vienna

Property class: 4.5
4.5-star luxury hotel near Vienna Christmas Market

Choose dates to view prices

Photo gallery for Palais Hotel, Vienna

A spacious lobby with a high ceiling, large windows, and a central seating area with multiple chairs and tables.
A hotel room with a bed, a desk, a chair, a lamp, and a view of a building through the window.
A restaurant with round tables set for dining, featuring white tablecloths and candles.
A grand atrium with a glass ceiling, ornate railings, and multiple levels.
A hotel room with a sofa, two armchairs, a glass coffee table, a desk with a laptop, and a bed with a red headboard.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Parkring 16, Vienna, Vienna, 1010
  • Place, St. Stephen's Cathedral
    ‪6 min walk‬
  • Place, Stephansplatz
    ‪6 min walk‬
  • Place, Vienna State Opera
    ‪6 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪24 min drive‬

Room options

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About the neighborhood

Vienna

City center retreat .Within a 10-minute walk of this Innere Stadt hotel, you'll find Stephansplatz and St. Stephen's Cathedral. Also, Vienna State Opera is within half a mile (1 km) and Vienna Christmas Market is within 2 miles (3 km).

What's nearby

  • Stadtpark - 2 min walk - 0.1 miles
  • St. Stephen's Cathedral - 6 min walk - 0.4 miles
  • Stephansplatz - 6 min walk - 0.4 miles
  • Vienna State Opera - 6 min walk - 0.4 miles
  • Hofburg Imperial Palace - 8 min walk - 0.5 miles

Getting around

  • Weihburggasse Tram Stop - 1 min walk
  • Vienna Mitte Station - 9 min walk
  • Vienna International Airport (VIE) - 24 min drive

Restaurants

  • ‪Elias Coffee Shop - ‬1 min walk
  • ‪Champions Sports Bar & Restaurant - ‬1 min walk
  • ‪Elissar - ‬2 min walk
  • ‪Pastamara - Bar con Cucina - ‬3 min walk
  • ‪Atmosphere Rooftop Bar & Lounge - ‬3 min walk

About this property

Palais Hotel, Vienna

4.5-star luxury hotel near Vienna Christmas Market
Palais Hotel, Vienna offers its guests a health club and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and limo/town car service. A library, multilingual staff, and tour/ticket assistance are also featured at the luxury Palais Hotel, Vienna. A roundtrip airport shuttle and an area shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Vienna hotel.

  • 247 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Palais Hotel, Vienna offers 247 accommodations with minibars and safes. Accommodations offer separate sitting areas. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Babysitting
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 45 per night)

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Health club
  • Library
  • Sauna
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • Premium channels

Bedroom

  • Crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Property payment types

Diners ClubJCB InternationalMastercardAmerican ExpressVisa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 38 per vehicle (one way)
  • Self parking fee: EUR 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International.

Property is also known as

Hotel Palais Vienna
Palais Hotel
Palais Hotel Vienna
Palais Vienna
Vienna Palais
Palais Hotel Vienna
Palais Hotel, Vienna Hotel
Palais Hotel, Vienna Vienna
Palais Hotel, Vienna Hotel Vienna

Frequently asked questions

How close is Palais Hotel, Vienna to the airport?

Palais Hotel, Vienna is 12 mi (24-min drive) away from the Vienna International Airport (VIE) airport, the closest popular airport to the property.

Does Palais Hotel, Vienna have an airport shuttle?

Palais Hotel, Vienna offers an airport shuttle, for a charge of EUR 38 per vehicle, one way.

Does Palais Hotel, Vienna offer free breakfast?

Palais Hotel, Vienna does not offer free breakfast.

Is there a casino at Palais Hotel, Vienna?

No, there is no casino at this hotel, but Casino Wien (7-min walk) is nearby.

What time is check-in at Palais Hotel, Vienna?

Check-in begins at 2 PM.

Is there free parking at Palais Hotel, Vienna?

Free parking is not available at this hotel. Self parking is available for EUR 45 per night.

Does Palais Hotel, Vienna have a pool?

Palais Hotel, Vienna does not have a pool.

Does Palais Hotel, Vienna have a restaurant?

Yes, there is a restaurant on site.

Does Palais Hotel, Vienna have a spa?

There are no spa services available at this hotel.

How close is Palais Hotel, Vienna to downtown Vienna?

Palais Hotel, Vienna is 0.3 mi away from Vienna.

Palais Hotel, Vienna Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 107 out of 328 reviews
Rating 8 - Good. 126 out of 328 reviews
Rating 6 - Okay. 56 out of 328 reviews
Rating 4 - Poor. 28 out of 328 reviews
Rating 2 - Terrible. 11 out of 328 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Rnst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and nice hotel

The hotel was nice, not incredible but alright. The location was very good. I heard it will undergo renovations during 2014, thus it will be a better stay once it is practically brand new again. Would really recommend and would return once it is ready to go again.
Verified review

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

This hotel is in a great location, all within walking distance, for all the sights of Vienna. The reception staff were extremely helpful when it came to making travel arrangements on the train. The rooms were comfortable with all amenities you needed provided.
Verified review

4/10 Poor

deromax

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

pensavo meglio

la camera era piuttosto confortevole ma il personale talvolta un pò maleducato. La pulizia della camera non era eccezionale e il bagno presentava degli orribili segni di muffa. Il primo giorno non sono stati cambiati gli asciugamani mentre il sapone è stato messo solo dopo il secondo giorno. La cameriera al piano, il primo giorno, alle 9 di mattina è entrata in camera per fare le pulizie. Il condizionatore non si può spegnere. Il personale addetto ai bagagli alla reception è stato piuttosto maleducato lasciandoci ad aspettare la consegna delle nostre valige per 15 minuti senza poi scusarsi per averci fatto attendere tutto quel tempo senza motivo. A quel prezzo a Vienna ci sono alberghi decisamente migliori. Da NON consigliare
Verified review

10/10 Excellent

Элина

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Прекрасный отель

Роскошный отель как нельзя больше соответствует атмосфере города, в котором находится - Вене.
Verified review

10/10 Excellent

Екатерина

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Шикарный отель

Отель расположен на Ринге, напротив Курсалона, в 5-10 минутах от всех достопримечательностей. Отель шикарный - дворцовые интерьеры, все очень качественное. Завтрак - роскошный.
Verified review

8/10 Good

Lili

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒的房間！！

一打開房門的時候，還以為飯店給錯我們房間了....以我們所付的價格，這間房間也太高級了吧?!我們住得非常舒適，服務人員也相當親切～～下回去維也納，這間飯店會是我的首選！！
Verified review

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Nice hotel close to major attractions
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適な部屋

暖房がよく利き、広い部屋で快適に過ごすことができました。また朝食も伝統的な広間で楽しむことができました。しかしミニバーやコーヒーは次の日に追加がなされず、シャンプーも初日にはありませんでした。ハードに対してソフトが追い付いていない感がします。
Verified review

8/10 Good

JulioL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with double floor rooms

This hotel however was closed on 31st December 2013, has been bought by a different group and will not be reopened for two years while it undergoes considerable refurbishment..
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Very central. Friendly staff. Free mini bar. Coffee making facilities. Close to rail and centre.
Verified review

10/10 Excellent

Екатерина

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Потрясающий отель

Шикарный отель, интерьеры в дворцовом стиле. В день нашего отъезда закрывался на реконструкцию на 2 года. Думаю, что новый Radisson будет потрясающим.
Verified review

8/10 Good

leena

Liked: Cleanliness, staff & service

Hyvä sijainti,,hyvät kulkuyhteydet U bam/ratikka

Tämä idyllinen ja kaunis SAS Radisson keski ikäisten matkaajien sopiva yöpaikka, kaikki lähellä Wien keskusta helppo matkustaa juna/ratikka menee oven edestä, suosittelen lämpimästi.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qualité-prix. Dommage cependant que le jour de notre départ ait coincidé avec la fermeture définitive de cet hôtel sous la bannière Radisson avec mise à pied du personnel immédiat à partir de midi avant achat par un autre groupe hôtelier !!
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel vicino al centro e alla stazione del metro

Molto bello e arredato con classe
Verified review

8/10 Good

Marie

Liked: Cleanliness, staff & service, room comfort

Hôtel très agréable

Personnel prévenant, excellent emplacement, belle architecture, beaux volumes intérieurs, cet hôtel il mériterait une décoration dans l'esprit des lieux plus à la hauteur de son potentiel, notamment de tout le rdc. Adresse très recommandable.
Verified review

4/10 Poor

Cdaere

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel di fascino d'altri tempi

Note positive: Hotel centrale, ben servito da mezzi pubblici (Tram nr.2 fermata di fronte all'Hotel, fermata Metro a 100 mt. nello Stadtpark sempre di fronte all'hotel). Splendido edificio d'epoca. Non abbiamo usufruito della colazione nè di buffet o ristorante. Note negative: Purtroppo le camere a noi assegnate al settimo piano (3) non erano all'altezza di un hotel 5 stelle.(moquette consumate, tendaggi datati e polverosi, carta da parati che si staccava dal muro, frigo bar quasi vuoti) Bagni : abbiamo dovuto richiedere + volte il sapone, dalla doccia di una camera (nr.732), che a nostro avviso sembrava usata solo in casi eccezionali, uscivano rivoli verdi, tipo "alghe". Vorremmo capire, se in questo caso, ad Expedia siano state assegnate solo camere di scarso livello.
Verified review

6/10 Okay

Verified traveler

Disliked: Staff & service

Niet eten of drinken!

Eten en drinken is hier heel slecht! Eindeloze wachttijd voor een drankje. Jus d orange uit pak bij een ontbijt van 28 euro pp. Diner kwalitatief slecht, maar wel prijzen op niveau. Prima centrale plek om te overnachten, hoewel inventaris oud, en dringend aan vervanging toe.
Verified review

6/10 Okay

Helen

Liked: Staff & service

Great location friendly staff

Hotel staff were friendly and breakfasts were good with an excellent range of dishes. Hotel was well situated on the Ringstrasse so we could walk to many attractions. Our room was a bit stuffy and overheated ; difficult to cool down as heating was on full all the time. The room had half windows with no view we could only look down inside the hotel, but it was comfortable and well equipped. On Christmas day the room did not get made up, but as we checked out next day, this was not a big issue.
Verified review

8/10 Good

ISTOTAN

Liked: Staff & service

Careful with the breakfast option

I book the hotel for its price compared to the other hotels in this area. (By the way location of the hotel is good. it is between CAT train and stephanplatz so it is easy when you are using train from airport to city, much easier if you use austrian airlines with city check in) Anyway, the room is small, old and not very clean if you compare other radisson hotels. When I say old, not historically old, used and deformed way. However, the staff is very warm and helpful, they are the best thing about the hotel, but like everone else is saying HOTEL NEEDS RENOVATİON :) Be careful when you compare the prices some options include breakfast some dont.
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Albergo 5 stelle a due passi dal centro

Monumenti imperiali affascinanti....ma quel poco di turisti che ho visto sono attratti dalla favola della principessa sisi. La notte per chi vuole divertirsi......c'è il coprifuoco....non ho incontrato turisti russi, americani, giapponesi o scandinavi....(?) Per quanto riguarda l' hotel un paio di stelle le son cadute ....dal cielo..! Lasciamo stare che sono stati sgarbati con gli adulti....ma è la prima volta che ho avuto problemi a farmi riscaldare il biberon della bimba! (:-( senza cuore! Spero solo che non si comportino con tutti gli italiani così male....altrimenti camperanno con i soli turisti germanici.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Preis-Leistung

Romantisches Hotel an Top-Lage. Typisch wiener Style. Gebäude & Ausstattung etwas veraltet, jedoch klassisch und mit Charme. Personal freundlich & hilfsbereit.
Verified review

8/10 Good

HA

Liked: Staff & service, property conditions & facilities, room comfort

Proximité

Hôtel parfaitement situé pour découvrir le centre ville de Vienne.
Verified review

6/10 Okay

Bügel

Liked: Staff & service
Disliked: Property conditions & facilities

Perfekt beliggenhed

5 min. gang til shopping gaden, Hotellet kunne godt bruge et facelift og Wfii er meget langsomt hvis det overhoved virkede.
Verified review

8/10 Good

Lila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, great location

Mostly very good service, nice and clean hotel, good sized comfortable room, receptionists very pleasant and helpful. Breakfast was fine.
Verified review

10/10 Excellent

Wilfried Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Komfortable senger

Vi var svært kritiske ved vårt foriige besøk. Nå var alle problemene borte, og vi hadde et flott opphold i Wien. Særlig imponert var vi av en ansatt i resepsjonen som skaffet oss billetter til Musikverein. Hun håndterte telefon, programm, billettkjøp og Internett samtidig med at hun bestilte billetter via vårt kredittkort. Profesjonelt! Hotellet stenger ved nyttår for nødvendig oppgradering, og vi regner med at det blir enda bedre etter gjenåpning.