Hotel Josefshof am Rathaus

4.0 star property
4-star hotel near Vienna Christmas Market
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Photo gallery for Hotel Josefshof am Rathaus

Front of property
Terrace/patio
Lobby
Daily buffet breakfast (EUR 29 per person)
Junior Suite | Premium bedding, pillowtop beds, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet friendly
  • 24/7 front desk

Explore the area

View in a map
Josefsgasse 4-8, Vienna, Vienna, 1080
  • Vienna Christmas Market
    ‪5 min walk‬
  • Hofburg Imperial Palace
    ‪11 min walk‬
  • Vienna State Opera
    ‪17 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬

Room options

Standard Room (Wiener Klassik)

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

Superior Room (Wiener Elégance)

9.0 out of 10
Wonderful
(39 reviews)
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • Sleeps 2
  • 1 Double Bed

Deluxe Room (Wiener Elégance)

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 1 Double Bed

Superior Room (Moderner Jugendstil)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

Deluxe Room (Moderner Jugendstil)

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Viennese Classic

  • Sleeps 2

Deluxe Modern Art Noveau

  • Sleeps 2

Junior Suite Joseph 2.0

  • Sleeps 2

Deluxe Viennese Elegance

  • Sleeps 2

Deluxe Viennese Elegance With Sofa

  • Sleeps 2

Superior Modern Art Nouveau

  • Sleeps 2

Superior Viennese Elegance

  • Sleeps 2

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About the neighborhood

Vienna

City center retreat .Within a 10-minute walk of this Josefstadt hotel, you'll find Vienna Christmas Market and MuseumsQuartier. Vienna State Opera and St. Stephen's Cathedral are also within 2 miles (3 km).

What's nearby

  • Vienna Christmas Market - 5 min walk - 0.3 miles
  • Hofburg Imperial Palace - 11 min walk - 0.6 miles
  • Vienna State Opera - 17 min walk - 0.9 miles
  • St. Stephen's Cathedral - 18 min walk - 1.0 mile
  • Stephansplatz - 18 min walk - 1.0 mile

Getting around

  • Rathaus Tram Stop - 3 min walk
  • Vienna (XWW-Vienna West Train Station) - 5 min drive
  • Vienna International Airport (VIE) - 30 min drive

Restaurants

  • ‪Dachboden - ‬5 min walk
  • ‪Das Kelsen im Parlament - ‬7 min walk
  • ‪pho ben thanh - ‬4 min walk
  • ‪Cafe der Provinz - ‬5 min walk
  • ‪Pizza Bussi Ciao! - ‬3 min walk

About this property

Hotel Josefshof am Rathaus

4-star hotel near Vienna Christmas Market
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Josefshof am Rathaus. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Vienna hotel is smoke free.

  • 164 guestrooms or units
  • 6 levels
  • 3 buildings
  • Built in 1903
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Josefshof am Rathaus offers 164 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 35 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 29 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Piano

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Height-adjustable showerhead
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LED TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 59

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 35 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 59 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Josefshof
Hotel Josefshof am Rathaus Vienna
Josefshof Wien
Josefshof am Rathaus Vienna
Josefshof am Rathaus
Mercure Josefshof Wien Hotel Vienna
Mercure Hotel Josefshof Wien
Mercure Josefshof Wien Am Rathaus
Josefshof Am Rathaus Vienna
Hotel Josefshof am Rathaus Hotel
Hotel Josefshof am Rathaus Vienna
Hotel Josefshof am Rathaus Hotel Vienna

Frequently asked questions

How close is Hotel Josefshof am Rathaus to the airport?

Hotel Josefshof am Rathaus is 13.1 mi (30-min drive) away from the Vienna International Airport (VIE) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Josefshof am Rathaus?

As of Sep 6, 2025, prices found for a 1-night stay for 2 adults at Hotel Josefshof am Rathaus on Sep 7, 2025 start from $211.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Josefshof am Rathaus have an airport shuttle?

Hotel Josefshof am Rathaus offers an airport shuttle 24 hours a day, for a charge of EUR 65 per vehicle, one-way.

Does Hotel Josefshof am Rathaus offer free breakfast?

Free breakfast isn’t provided at Hotel Josefshof am Rathaus, but buffet breakfast is offered for a fee of EUR 29 per person. It's available every day from 7 AM to noon.

Is there a casino at Hotel Josefshof am Rathaus?

No, there is no casino at this hotel, but Casino Wien (4-min drive) is nearby.

What time is check-in at Hotel Josefshof am Rathaus?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Josefshof am Rathaus?

Free parking is not available at this hotel. Self parking is available for EUR 35 per day.

Does Hotel Josefshof am Rathaus have a pool?

Hotel Josefshof am Rathaus does not have a pool.

Does Hotel Josefshof am Rathaus have a spa?

There are no spa services available at this hotel.

How close is Hotel Josefshof am Rathaus to downtown Vienna?

Hotel Josefshof am Rathaus is 0.9 mi away from Vienna.

Hotel Josefshof am Rathaus Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 632 out of 1001 reviews
Rating 8 - Good. 280 out of 1001 reviews
Rating 6 - Okay. 65 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
This is a wonderful hotel - quiet and close to everything you want to see in Vienna. The breakfast is excellent and the staff very welcoming
Stayed 4 nights in May 2025

10/10 Excellent

ERIC

Liked: Cleanliness, amenities, property conditions & facilities
Perfect city center quite location, close to all major place in city, and nice breakfast, good for family vacation with reasonable price , I have a rent car and hotel offer onsite private park with fee
Stayed 3 nights in May 2025

10/10 Excellent

Yosef

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Vienna. Clean and stylish, great location, friendly staff. Highly recommended.
Stayed 5 nights in May 2025

8/10 Good

soham

Liked: Cleanliness, amenities, property conditions & facilities
Very well located to attractions , shopping and dining
Stayed 5 nights in May 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Very helpful staff.
Stayed 2 nights in May 2025

8/10 Good

Sharona, great neck

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Octavio

Stayed 2 nights in May 2025

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel at a fair price. Excellent cocktails at the bar.
Stayed 2 nights in May 2025

10/10 Excellent

Benny

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vienna again

Great location and a well-run, clean comfortable hotel. Our room on the 5th floor was rather smaller than expected and the steps in the corridor on that floor made moving heavu suitcases very arduous
Stayed 3 nights in May 2025

10/10 Excellent

yeonga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location

The hotel's location was great because it was close to tourist attractions, and the interior was beautifully decorated. The ride service to the airport was available at a good price, which was very convenient.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location and hotel. But was hard to find if travelling by tram. It is on a side street.
Stayed 3 nights in Apr 2025

10/10 Excellent

Danit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good hotel, service slightly lacking

The hotel is well-located, right next to the Rathaus tram and subway station, which puts it a mere 10 minutes walk from the museumsquartier or the parliament. It's well kept and clean, beds are comfortable, the showers are good. But the service is not up to par. On our first night, we had a door hanger opting to give up having the room cleaned the next day in exchange for a beverage or donation. Quite nice, but after the first night, it never showed up again. The shower soap ran out on the second night, something else that we never saw again. And once during the stay, we got no bathroom mat. These are all small, easily corrected mistakes: I could certainly ask for a floor mat or soap in the reception. It's just a bad look for an otherwise great hotel. All things considered, I'd probably return.
Stayed 5 nights in Mar 2025

10/10 Excellent

CARLOS, CORAL SPRINGS

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, in a quiet street, staff great, prices reasonable, 10 min walk from main attraction, will stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Temi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I can't wait to come back.

the location is in a nice part of town. it is an extremely quiet part of town, having the window open while we slept was never a problem for noise. the hotel is spotless. the staff were terrific. the breakfast was exceptional. I was thankful we paid for it. we did not need to figure out where to go eat. I have never seen a better breakfast served.
Stayed 11 nights in Feb 2025

10/10 Excellent

Meghan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this little cozy boutique hotel so much. After busy days sightseeing we loved having a drink in the bar or living room which were festively decorated for Christmas. I wish the breakfast were more reasonably priced. Rooms and beds were comfortable. Great location with terrific restaurants just a block away.

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Gillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attractive well appointed hotel. Friendly staff. Everything suited our needs. Modern bathrooms. The only meal available was breakfast but that was available until 12.00. Close to city centre and major tourist attractions. I highly recommend it.
Stayed 3 nights in Jan 2025

8/10 Good

Karen Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very quiet and near transport links.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dynara

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are amazing!
Stayed 5 nights in Dec 2024

2/10 Terrible

Olga

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely write reviews, but our experience at this hotel was so appalling that I feel compelled to share it. We booked a Deluxe Room at this hotel, the only option available at the time. We were traveling with a small child, which has never been an issue at any other hotel we’ve stayed at (and we travel frequently). However, upon arrival, our nightmare began, we were humiliated by the receptionist and manager, who aggressively claimed we couldn’t stay with a child in the room. We offered to share one bed, pay extra, or add an extra bed, but the manager refused, even saying our child "can stay on the street." After a long and humiliating ordeal, during which our child was in tears, we were allowed to stay for one night but were told we’d be kicked out the next morning with no refund. The manager followed through, forcing us to book another hotel at our expense and insisting the room was non-refundable—even though we didn’t cancel the booking, he did. How would that even apply? Attempts to resolve this were met with threats to call the police. The treatment we received was inhumane and utterly unprofessional. I cannot understand why the manager behaved this way or why he felt the need to ruin our holiday. The hotel’s behaviour was unprofessional, inhumane, and unacceptable. Avoid this place at all costs.