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Hotel Kaiserhof Wien

4.0 star property
4-star eco-certified hotel near St. Charles Church

Choose dates to view prices

Photo gallery for Hotel Kaiserhof Wien

Interior entrance
Sauna, steam room
Front of property
Superior Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Restaurant

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Pet friendly
  • Gym

Explore the area

Map
Frankenberggasse 10, Vienna, Vienna, 1040
  • Naschmarkt
    ‪5 min walk‬
  • Vienna State Opera
    ‪9 min walk‬
  • Belvedere
    ‪10 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪17 min drive‬

Room options

View all photos for Classic Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Classic Double Room

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Classic Double or Twin Room (with extra bed)

Classic Double or Twin Room (with extra bed) | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Classic Double or Twin Room (with extra bed)

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Business Room

Business Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Business Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Junior Suite

  • 398 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Living area

Suite

  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Vienna

Wieden stay.A stay at this Wieden hotel places you steps from Vienna University of Technology and within a 5-minute walk of St. Charles Church. Naschmarkt and Vienna State Opera are also within half a mile (1 km).

What's nearby

  • Naschmarkt - 5 min walk - 0.3 miles
  • Vienna State Opera - 9 min walk - 0.5 miles
  • Belvedere - 10 min walk - 0.5 miles
  • Hofburg Imperial Palace - 11 min walk - 0.6 miles
  • St. Stephen's Cathedral - 19 min walk - 1.0 mile

Getting around

  • Resselgasse Station - 3 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 4 min drive
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪Kaffeefabrik - ‬4 min walk
  • ‪Matcha Komachi - ‬4 min walk
  • ‪Pizzeria Riva Favorita - ‬3 min walk
  • ‪Fein Essen - ‬2 min walk
  • ‪Blueorange Coffee & Bagel - ‬4 min walk

About this property

Hotel Kaiserhof Wien

4-star eco-certified hotel near St. Charles Church
Hotel Kaiserhof Wien offers its guests a full-service spa, a sauna, and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Spa services, a library, and multilingual staff are also featured at the eco-certified Hotel Kaiserhof Wien. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Kaiserhof Wien was completed in February 2016.

This 4-star Vienna hotel is smoke free.

  • 1 building
  • 74 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 1896
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Kaiserhof Wien offers 74 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spabereich. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Hungarian, Italian, Russian, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 26 per night); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 26 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 29 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Airport shuttle fee: EUR 55 per vehicle (roundtrip, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 55
  • Self parking fee: EUR 26 per night
  • Nearby parking fee: EUR 26 per night (984 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Premier Kaiserhof Wien Hotel Vienna
Premier Kaiserhof Wien Hotel
Premier Kaiserhof Wien Vienna
HOTEL KAISERHOF WIEN
Best Western Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Vienna
KAISERHOF WIEN Vienna
KAISERHOF WIEN
Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Hotel
HOTEL KAISERHOF WIEN Vienna
HOTEL KAISERHOF WIEN Hotel Vienna

Frequently asked questions

How close is Hotel Kaiserhof Wien to the airport?

Hotel Kaiserhof Wien is 12.5 mi (28-min drive) away from the Vienna International Airport (VIE) airport, the closest popular airport to the property.

Does Hotel Kaiserhof Wien have an airport shuttle?

Hotel Kaiserhof Wien offers an airport shuttle 24 hours a day, on request, for a charge of EUR 55 per vehicle, roundtrip.

Does Hotel Kaiserhof Wien offer free breakfast?

Free breakfast isn’t provided at Hotel Kaiserhof Wien, but buffet breakfast is offered for a fee of EUR 29 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Kaiserhof Wien?

No, there is no casino at this hotel, but Casino Wien (11-min walk) is nearby.

What time is check-in at Hotel Kaiserhof Wien?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hotel Kaiserhof Wien?

Free parking is not available at this hotel. Self parking is available for EUR 26 per night.

Does Hotel Kaiserhof Wien have a pool?

Hotel Kaiserhof Wien does not have a pool.

Does Hotel Kaiserhof Wien have a spa?

Yes, this hotel has a spa.

How close is Hotel Kaiserhof Wien to downtown Vienna?

Hotel Kaiserhof Wien is 0.8 mi away from Vienna.

Hotel Kaiserhof Wien Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 846 out of 1004 reviews
Rating 8 - Good. 134 out of 1004 reviews
Rating 6 - Okay. 15 out of 1004 reviews
Rating 4 - Poor. 7 out of 1004 reviews
Rating 2 - Terrible. 2 out of 1004 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

fotini

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , friendly staff and amazing breakfast
Stayed 2 nights in Mar 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Why stay at a large corporate hotel change when all the beauty and charm of Vienna awaits you at the Kaiserhof! It has every amenity and a history spanning more than 225 years! You will love its full breakfast buffet and is convenient location. I couldn't recommend a hotel more highly!!
Stayed 1 night in Mar 2025

10/10 Excellent

Arsen

Stayed 2 nights in Jan 2025

10/10 Excellent

Nancy G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a Gem!

This hotel is a gem in the center of Vienna! Location is great- service, atmosphere, breakfast is amazing! They even have an umbrella in the room in case you need it for your stay! We were going to have to buy one, but this was great! Just one comment that you should know- showers come with a wonderful tub- but it’s VERY high and for some- may be difficult to get into the shower / tub combo! You may ask if there are other rooms with different shower styles! Other than that, PERFECT! Book it!
Stayed 3 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very nice hotel with good breakfast options! Front desk staff were great!
Stayed 2 nights in Feb 2025

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable and the room was quiet. The staff were friendly and helpful.
Stayed 5 nights in Mar 2025

10/10 Excellent

Qin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an elegant hotel, evoking memories from old movies of Vienna. The staff were professional, polite, and very helpful. Convenient location, easy to get to historical center. Opera house is only a few minutes away. We enjoyed our stay very much.
Stayed 5 nights in Mar 2025

10/10 Excellent

Bahram

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was professional. Thank you.
Stayed 4 nights in Mar 2025

8/10 Good

Boryana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was my third visit and before i always had breakfast included but not this time- i was disappointed
Stayed 1 night in Jan 2025

10/10 Excellent

George

Traveled with partner
Liked: Amenities
mazing. Highly recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 3 nights in Feb 2025

8/10 Good

mark

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient. Bar host was exceptional. Reception lady a bit brusque.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very clean hotel. Made to feel very welcome.
Stayed 3 nights in Feb 2025

10/10 Excellent

Artak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, excellent hotel
Stayed 3 nights in Feb 2025

8/10 Good

Jennil, Sarnia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the city center
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and peacful.
Stayed 1 night in Jan 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mari, Peyton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Wish we could’ve stayed longer. We booked this property to enjoy Vienna during an 18 hour layover. The taxi ride was only about 20 minutes from the airport which helped us maximize our very short time in Vienna. The hotel is extremely comfortable and the reception desk staff were friendly and efficient. The rooms were extremely clean and the beds were very comfortable. We enjoyed a free welcome drink in the hotel bar and an excellent breakfast buffet in the restaurant. We felt comfortable and safe, walking in the area and surrounding neighborhoods. Would definitely stay here again!
Stayed 1 night in Jan 2025

10/10 Excellent

Stefan

Stayed 3 nights in Jan 2025

10/10 Excellent

Geonho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Charline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A long weekend in Vienna

Amazing staff. Close to everything and superbly clean and quiet. Very good breakfast. Will come back.
Stayed 2 nights in Jan 2025