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Graben Hotel

4.0 star property
4-star hotel near Jüdisches Museum

Choose dates to view prices

Photo gallery for Graben Hotel

Front of property
Lobby sitting area
Exterior
Lobby
Premium bedding, minibar, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
Dorotheergasse 3, Vienna, Vienna, 1010
  • Place, Stephansplatz
    ‪2 min walk‬
  • Place, St. Stephen's Cathedral
    ‪2 min walk‬
  • Place, Vienna State Opera
    ‪8 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Single Room

  • Sleeps 1

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • Sleeps 2

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room

  • Sleeps 2

View all photos for Standard Single Room

Standard Single Room | Premium bedding, minibar, in-room safe, individually decorated

Standard Single Room

8.8 out of 10
Excellent
(28 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room

8.2 out of 10
Very good
(38 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Room

9.0 out of 10
Wonderful
(7 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room Single Use

8.4 out of 10
Very good
(5 reviews)
  • 193 sq ft
  • Sleeps 1
  • 2 Twin Beds

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Exterior

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About the neighborhood

Vienna

Heart of Vienna.With a stay at this Innere Stadt hotel, you'll be steps from Plague Column and Jüdisches Museum. Stephansplatz and Haas Haus are also within half a mile (1 km).

What's nearby

  • Stephansplatz - 2 min walk - 0.1 miles
  • St. Stephen's Cathedral - 2 min walk - 0.1 miles
  • Hofburg Imperial Palace - 3 min walk - 0.2 miles
  • Spanish Riding School - 3 min walk - 0.2 miles
  • Vienna State Opera - 8 min walk - 0.5 miles

Getting around

  • Stephansplatz U-Bahn - 3 min walk
  • Vienna Mitte Station - 16 min walk
  • Vienna International Airport (VIE) - 35 min drive

Restaurants

  • ‪Aida Café - ‬2 min walk
  • ‪Café de l'Europe - ‬1 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Chattanooga - ‬1 min walk
  • ‪Segafredo am Graben - ‬1 min walk

About this property

Graben Hotel

4-star hotel near Jüdisches Museum
There's a restaurant on site. Public spaces have free WiFi. A business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. An airport shuttle (available on request) and a train station pick-up service are available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Graben Hotel. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 7 levels
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Built in 1918
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Graben Hotel offers 52 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 43 per day)

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 260
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 260

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10.25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 30 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 48 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 43 per day
  • Pet fee: EUR 10.25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 260 (subject to availability)
  • Late check-out fee: EUR 260 (subject to availability)
  • Rollaway bed fee: EUR 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 September to 31 May.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Graben Hotel
Graben Hotel Vienna
Graben Vienna
Hotel Graben
Graben
Graben Hotel Hotel
Graben Hotel Vienna
Graben Hotel Hotel Vienna

Frequently asked questions

How close is Graben Hotel to the airport?

Graben Hotel is 12.7 mi (35-min drive) away from the Vienna International Airport (VIE) airport, the closest popular airport to the property.

How much does it cost to stay at Graben Hotel?

As of Nov 28, 2025, prices found for a 1-night stay for 2 adults at Graben Hotel on Nov 30, 2025 start from $231.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Graben Hotel have an airport shuttle?

Graben Hotel offers an airport shuttle from 6:00 AM to 11:00 PM, on request, for a charge of EUR 48. per vehicle, one-way.

Does Graben Hotel offer free breakfast?

Graben Hotel does not offer free breakfast.

Is there a casino at Graben Hotel?

No, there is no casino at this hotel, but Casino Wien (6-min walk) is nearby.

What time is check-in at Graben Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in costs EUR 260 (subject to availability).

Is there free parking at Graben Hotel?

Free parking is not available at this hotel. Self parking is available for EUR 43 per day.

Does Graben Hotel have a pool?

Graben Hotel does not have a pool.

Does Graben Hotel have a restaurant?

Graben Hotel is home to Trattoria Santo Stefano, which features Italian cuisine, al fresco dining, and light fare.

Does Graben Hotel have a spa?

There are no spa services available at this hotel.

How close is Graben Hotel to downtown Vienna?

Graben Hotel is 0.1 mi away from Vienna.

Reviews

Graben Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 514 out of 1004 reviews
Rating 8 - Good. 382 out of 1004 reviews
Rating 6 - Okay. 78 out of 1004 reviews
Rating 4 - Poor. 19 out of 1004 reviews
Rating 2 - Terrible. 11 out of 1004 reviews

Reviews

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the heart of the city and gives excellent access to all the attractions Vienna has to offer. I stay at the Graben Hotel on a regular basis.
Stayed 6 nights in Aug 2025

10/10 Excellent

Robert

Stayed 1 night in Aug 2025

10/10 Excellent

Luke

Stayed 3 nights in Aug 2025

6/10 Okay

Rita

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Review

The location is a 10. Located downtown minutes to museums and the walking area. We stayed there in August. The weather was HOT. Though there was A/C (split unit) in the room, it was barely making a difference - looked old. The staff gave us a fan that helped. A/C really needs a tech re-fresh. I thought it was a bit pricey for what you get. Old building with just a little of re-fresh. Bathroom was outdated in our room. The main thing going for this hotel is its location. one elevator for the entire hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding!

We had a wonderful experience over the 5 days. The food is fantastic and the service 2nd to none! Will recommend to anyone.
Stayed 5 nights in Jul 2025

8/10 Good

mark

Traveled with family
Disliked: Staff & service
Great location. Staff service just average. AC not working properly. But right in the middle of everything. Worth a visit.
Stayed 1 night in Jul 2025

10/10 Excellent

Azar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in excellent location, staff were amazingly friendly and helpful.in the heart of everything
Stayed 4 nights in Jul 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Recommended

Very nice hotel in excellent location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Alla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in this hotel 3 times and never had any problems.
Stayed 3 nights in Jul 2025

8/10 Good

Rania

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Geoff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location, large rooms , exceptionally friendly staff, the on site restaurant was excellent, and many other dining options nearby. Subway/ metro right outside your door. Book it!
Stayed 2 nights in Jun 2025

6/10 Okay

Olga

Stayed 4 nights in Jun 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We especially liked the location of the Graben Hotel. It was directly in the historic district, so it easy to the attractions we liked. The rooms were adequately sized, clean with all of he amenities we needed. The staff was extremely helpful. One staff member even walked us to a location because he realized it was a complicated route to get there.
Stayed 5 nights in May 2025

8/10 Good

Annika

Liked: Cleanliness
Clean but dated. Chose the hotel for its perfect position within "Innere stadt" and got value for money.
Stayed 2 nights in May 2025

10/10 Excellent

Maha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of EVERYTHING very clean room, friendly staff Highly recommended
Stayed 2 nights in May 2025

10/10 Excellent

Sara M, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and property location was terrific. Would definitely stay there again.
Stayed 3 nights in Apr 2025

6/10 Okay

Fernando

Stayed 4 nights in May 2025

10/10 Excellent

Megan, High Wycombe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at The Graben Hotel for 3 nights in April and we had a really good stay and would highly recommend. We were able to check in early as our room was available. The hotel is really conveniently located right in the centre of Vienna which made it walking distance to everywhere we wanted to visit and meant we could go back during the day. The staff were very helpful with advice and information for travelling around the city using public transport. We had breakfast included for our stay which made things much easier for us and there was a good choice of food available. The hotel also has an Italian restaurant which we ate at on the first night and the food was really good and the staff were very friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Reza

Stayed 3 nights in Mar 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Alexa

Traveled with group
Liked: Cleanliness, staff & service
Very close to most major attractions and good breakfast.
Stayed 3 nights in Mar 2025

8/10 Good

Geoffrey David

Liked: Cleanliness, staff & service
The staff were friendly and helpful. There was an excellent restaurant in which a buffet breakfast was available. We stayed 8 nights 3 in a small room on 5th floor and 5 in a larger brighter room on 2nd floor. Both were clean and acceptable but the larger room with high ceilings was far preferable.
Stayed 8 nights in Mar 2025

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic and kind. We loved our stay.
Stayed 5 nights in Feb 2025

6/10 Okay

Kai

Liked: Cleanliness
Stayed 1 night in Mar 2025