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Best Western Plus Hotel Arcadia

3.5 star property
3.5-star Art Deco hotel near Madame Tussauds Vienna

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Photo gallery for Best Western Plus Hotel Arcadia

Classic Room, 2 Queen Beds (Quiet Location) | 1 bedroom, premium bedding, in-room safe, laptop workspace
Standard Apartment, 3 Twin Beds, Kitchenette (Quiet Location) | Private kitchenette | Coffee/tea maker, electric kettle
Terrace/patio
Daily buffet breakfast (EUR 18 per person)
Sports facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Max-Winter-Platz 5, Vienna, Vienna, 1020
  • Messe Wien Exhibition and Congress Center
    ‪8 min walk‬
  • Prater
    ‪9 min walk‬
  • Vienna International Centre
    ‪2 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪17 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location)

Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location) | 1 bedroom, premium bedding, in-room safe, laptop workspace

Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location)

9.2 out of 10
Wonderful
(20 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 3 Twin Beds, Kitchenette (Quiet Location)

Standard Apartment, 3 Twin Beds, Kitchenette (Quiet Location) | Room amenity

Standard Apartment, 3 Twin Beds, Kitchenette (Quiet Location)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 2 Queen Beds (Quiet Location)

Classic Room, 2 Queen Beds (Quiet Location) | 1 bedroom, premium bedding, in-room safe, laptop workspace

Classic Room, 2 Queen Beds (Quiet Location)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Queen Beds

View all photos for Classic Room, 1 Twin Bed (1 Single Bed, Quiet Location)

Classic Room, 1 Twin Bed (1 Single Bed, Quiet Location) | 1 bedroom, premium bedding, in-room safe, laptop workspace

Classic Room, 1 Twin Bed (1 Single Bed, Quiet Location)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 1
  • 1 Twin Bed

Classic Two Queen Room

  • Sleeps 2

3-bed Apartment

  • Sleeps 3

Classic Single Room

  • Sleeps 1

View all photos for Classic Room 1 Double Bed

1 bedroom, premium bedding, in-room safe, laptop workspace

Classic Room 1 Double Bed

  • Sleeps 2

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About the neighborhood

Vienna

Heart of Vienna.Within a 10-minute walk of this Leopoldstadt hotel, you'll find Madame Tussauds Vienna and Wurstelprater. Giant Ferris Wheel and Trinitarierkirche zum Heiligen Franz von Assisi are also within half a mile (1 km).

What's nearby

  • Messe Wien Exhibition and Congress Center - 8 min walk - 0.5 miles
  • Prater - 9 min walk - 0.5 miles
  • Vienna International Centre - 2 min drive - 1.1 miles
  • Hundertwasser House - 4 min drive - 1.5 miles
  • St. Stephen's Cathedral - 5 min drive - 2.0 miles

Getting around

  • Vorgartenstraße Station - 6 min walk
  • Vienna Praterstern Station - 8 min walk
  • Vienna International Airport (VIE) - 22 min drive

Restaurants

  • ‪BahnBistro Lassallestrasse - ‬6 min walk
  • ‪NENI am Prater - ‬6 min walk
  • ‪Meszé Restaurante - ‬6 min walk
  • ‪A1 Telekom Austria AG - ‬6 min walk
  • ‪Neuzeit - ‬7 min walk

About this property

Best Western Plus Hotel Arcadia

3.5-star Art Deco hotel near Madame Tussauds Vienna
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A sauna, a terrace, and multilingual staff are also featured at Best Western Plus Hotel Arcadia. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco Vienna hotel.

  • 1 building
  • 72 guestrooms or units
  • 5 levels
  • Built in 2013
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
Best Western Plus Hotel Arcadia offers 72 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Vienna hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 18 per night); reservations required
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Self parking on site (EUR 18 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 18 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Airport shuttle fee: EUR 58 per vehicle (maximum occupancy 4)
  • Self parking fee: EUR 18 per night
  • Nearby parking fee: EUR 18 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Arcadia
Best Western Plus Arcadia
Best Western Plus Arcadia Vienna
Best Western Plus Hotel Arcadia
Best Western Plus Hotel Arcadia Vienna
Best Plus Arcadia Vienna
Best Western Plus Hotel Arcadia Hotel
Best Western Plus Hotel Arcadia Vienna
Best Western Plus Hotel Arcadia Hotel Vienna

Frequently asked questions

How close is Best Western Plus Hotel Arcadia to the airport?

Best Western Plus Hotel Arcadia is 13.8 mi (22-min drive) away from the Vienna International Airport (VIE) airport, the closest popular airport to the property.

Does Best Western Plus Hotel Arcadia have an airport shuttle?

Best Western Plus Hotel Arcadia offers a shuttle from the airport to the hotel 24 hours a day, on request, for a charge of EUR 58 per vehicle.

Does Best Western Plus Hotel Arcadia offer free breakfast?

Free breakfast isn’t provided at Best Western Plus Hotel Arcadia, but buffet breakfast is offered for a fee of EUR 18 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Best Western Plus Hotel Arcadia?

No, there is no casino at this hotel, but Casino Wien (6-min drive) is nearby.

What time is check-in at Best Western Plus Hotel Arcadia?

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Best Western Plus Hotel Arcadia?

Free parking is not available at this hotel. Self parking is available for EUR 18 per night.

Does Best Western Plus Hotel Arcadia have a pool?

Best Western Plus Hotel Arcadia does not have a pool.

Does Best Western Plus Hotel Arcadia have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Hotel Arcadia to downtown Vienna?

Best Western Plus Hotel Arcadia is 1.5 mi away from Vienna.

Best Western Plus Hotel Arcadia Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 258 out of 811 reviews
Rating 8 - Good. 382 out of 811 reviews
Rating 6 - Okay. 136 out of 811 reviews
Rating 4 - Poor. 23 out of 811 reviews
Rating 2 - Terrible. 12 out of 811 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Nicholas

Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Easter Weekend- 2025

Room was a little dusty on arrival, especially under the beds and tables. Bathroom door handle had been damaged previously and locking mechanism didn't fully retract if used. Light above bathroom mirror never came on either. We took the room as it was advertised with a bath which our daughter would have benefited from, room only had a shower. Communal areas were very well maintained and front desk assistance was very helpful on check in/out and also assisted us with a uk plug converter at no charge. We only stayed for one night and were out early the next day so didnt mention the issues at the time.
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Stayed 5 nights in Mar 2025

10/10 Excellent

Brendon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Mar 2025

10/10 Excellent

Emilee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Brendon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is really friendly and it's walking distance to Prater park and a mass transit hub. I travel for work, often for multiple weeks at a time. There are three things I always look for in a hotel: refrigerator, laundry, and parking (if I'm renting a car). Though small, there is a refrigerator in the room. Big enough for a few bottles of water but not much more. They have a laundry service, but be warned it is outsourced, very expensive, and cash only. Parking is available in a secure garage about 2 blocks away for a fee but be sure to reserve a spot when you make your reservation. Otherwise if you're lucky, you might find a spot on the street. The room itself is adequate and relatively clean.
Stayed 4 nights in Jan 2025

10/10 Excellent

Brendon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jan 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Wing Sheung Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and nice breakfast

The hotel was located quite close to some attractions, like Prater for example. But it was also 5 minute walk to the underground for a 10 minute ride to the main area. The breakfast was nice.
Stayed 5 nights in Dec 2024

10/10 Excellent

Nurit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel,the staff was super friendly,walking distance to the center.
Stayed 3 nights in Nov 2024

8/10 Good

Elena

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Simple, clean hotel near public transport.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Brendon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Nadezhda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Molly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice air conditioning and room size

Impressed by the air conditioning and the size of the room. Nice bathroom too. Location isn’t the best but a nice hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

liane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Quiet area, friendly helpful reception staff. Bedroom/bathroom weren't cleaned very well. I lost my hearing aid on 1st day, found it on 3rd day on bathroom floor!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't ask for a better Port in a Storm

I had one night stay because of flight delay. They have a good policy for late check out. Breakfast was abundant and very good. Taxi from Vienna Airport was over 50 Euros and a 15 min drive, but it was the closest one, at the time of night, that I was looking.
Stayed 1 night in Jun 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Peter, Bolton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in the Arcadia every time I travel to Vienna for business, which is very often, and I've never had a problem. All the staff are friendly, welcoming, and extremely helpful, and every room I've stayed in has been comfortable. Highly recommend.
Stayed 2 nights in Feb 2024

8/10 Good

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Nigel

Liked: Cleanliness, room comfort
Nothing fancy . Clean and tidy.
Stayed 3 nights in Nov 2023

10/10 Excellent

Balazs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023