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Hotel Phoenix

Property class: 3
Family-friendly 3-star hotel with free WiFi

Choose dates to view prices

Photo gallery for Hotel Phoenix

An outdoor dining area with long tables set for a meal, featuring metal chairs and black table mats.
A staircase with a metal handrail, potted plants, and a painting on the wall.
A hallway with a carpeted floor, a wooden wardrobe, a bed with a blue cover, and a small table with a plant.
A reception area with a blue counter, a staircase, and potted plants.
An outdoor cafe with tables and chairs, covered by umbrellas, and potted plants.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
10A Velikogoricka ulica, Velika Gorica, Zagrebacka zupanija, 10419
  • Place, Galzenica Gallery
    ‪8 min drive‬
  • Place, Andautonia Archaeological Park
    ‪15 min drive‬
  • Place, Supernova Zagreb - Buzin
    ‪16 min drive‬
  • Airport, Zagreb (ZAG)
    ‪13 min drive‬

Room options

View all photos for Comfort Single Room, 1 Twin Bed, Non Smoking, Housekeeping

A hotel room with three beds, a desk, a TV, and a painting on the wall.

Comfort Single Room, 1 Twin Bed, Non Smoking, Housekeeping

  • 280 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double or Twin Room, 1 Bedroom, Housekeeping

A hotel room with a large bed, a small table, a sofa, and two paintings on the walls.

Comfort Double or Twin Room, 1 Bedroom, Housekeeping

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Comfort Suite, 2 Bedrooms, Courtyard Area

A hotel room with three beds, a desk, a TV, and a painting on the wall.

Comfort Suite, 2 Bedrooms, Courtyard Area

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a wooden bed, a desk, a TV, a window with curtains, a painting, and a radiator.

Deluxe Double Room, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Non Smoking, Jetted Tub

A hotel room with a wooden bed, a desk, a TV, a window with curtains, a painting, and a radiator.

Deluxe Suite, 2 Bedrooms, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Large Twin Trundle Beds and 2 Large Twin Beds

About the neighborhood

Velika Gorica

Close to airport.You'll be within 6 miles (10 km) of Galzenica Gallery and 9 miles (15 km) of Andautonia Archaeological Park. Also within 9 miles (15 km) are Stari grad Lukavec and Park za pse Utrine.

What's nearby

  • Galzenica Gallery - 8 min drive - 4.0 miles
  • Andautonia Archaeological Park - 15 min drive - 9.5 miles
  • Supernova Zagreb - Buzin - 16 min drive - 12.4 miles
  • City Center One East - 21 min drive - 13.4 miles
  • Bundek Lake - 21 min drive - 14.8 miles

Getting around

  • Velika Gorica Turopolje Station - 6 min drive
  • Zagreb Airport (ZAG) - 25 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Mon Ami - ‬4 min drive
  • ‪Caffe Bar Passage - ‬7 min drive
  • ‪Phoenix Restoran - ‬1 min walk
  • ‪Caffe bar Gem - ‬6 min drive

About this property

Hotel Phoenix

Family-friendly 3-star hotel with free WiFi
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

Public spaces have free WiFi. A terrace, an arcade/game room, and coffee/tea in a common area are also featured at the family-friendly Hotel Phoenix. A shuttle from the hotel to the airport during limited hours is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hotel Phoenix was completed in January 2017.

Smoking is allowed in designated areas at this 3-star Velika Gorica hotel.

  • 1 building
  • 1 floor
  • 12 guestrooms or units
  • Built in 2005
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Phoenix offers 12 accommodations with safes and complimentary bottled water. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature premium bedding. 85-cm flat-screen televisions come with digital channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Velika Gorica hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Arcade/game room
  • Changing table
  • High chair
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Airport drop-off shuttle (surcharge) from 7:00 AM to 4:00 PM
  • Free secured self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Weekday local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Arcade/game room
  • Playground
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Handrails in stairways
  • Lever door handles
  • Thin carpet in room
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • 85-cm flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individually decorated
  • Individually furnished
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 38

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per night.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night for adults; EUR 0.90 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 20 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 38 (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, cash, and mobile payments. Parties and events are allowed on site. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Phoenix Velika Gorica
Phoenix Velika Gorica
Hotel Phoenix Hotel
Hotel Phoenix Velika Gorica
Hotel Phoenix Hotel Velika Gorica

Frequently asked questions

How close is Hotel Phoenix to the airport?

Hotel Phoenix is 7.2 mi (25-min drive) away from the Zagreb Airport (ZAG) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Phoenix?

As of Nov 15, 2026, prices found for a 1-night stay for 2 adults at Hotel Phoenix on Nov 25, 2026 start from $80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Phoenix have an airport shuttle?

Hotel Phoenix offers a shuttle from the hotel to the airport during limited hours, for a charge of EUR 20 per vehicle.

Does Hotel Phoenix offer free breakfast?

Free breakfast isn’t provided at Hotel Phoenix, but local cuisine breakfast is offered for a fee of EUR 10 for adults and EUR 10 for children.

Is there a casino at Hotel Phoenix?

No, there is no casino at this hotel.

What time is check-in at Hotel Phoenix?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hotel Phoenix?

This hotel offers free self parking.

Does Hotel Phoenix have a pool?

Hotel Phoenix does not have a pool.

Does Hotel Phoenix have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Phoenix have a spa?

There are no spa services available at this hotel.

How close is Hotel Phoenix to downtown Velika Gorica?

Hotel Phoenix is 2.7 mi away from Velika Gorica.

Hotel Phoenix Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 25 out of 65 reviews
Rating 8 - Good. 20 out of 65 reviews
Rating 6 - Okay. 10 out of 65 reviews
Rating 4 - Poor. 2 out of 65 reviews
Rating 2 - Terrible. 8 out of 65 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent, pleasant, and very helpful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably close to airport. Easily accessable, spacious parking. Room was adequate for our needs. Good experience with the staff I had interacted with.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and food was phenomenal
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice small hotel near the airport, staff was very friendly and the room was perfect !
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff, 10 min to the airport. free parking, large rooms, food in the restaurant was great.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
nice quite place,rooms and washroom were extremely clean .
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Quiet. Nice staff
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really clean

Really really clean and nice hotel for an affordable price. İt has the best price/performance ratio i have stayed in Croatia
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was good
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for an overnight stop prior to going to the airport which is only 10-15 minutes away. Great air conditioning too. It was hot.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable. The restaurant was closed which was a problem as we arrived around dinner time.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The huge and delicious breakfast was a pleasant surprise! Unfortunately, the wifi was very weak - almost to the point of being unusable.
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
The room was sub standard. The place looked very outdated and scary
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was a really great hotel. The room was as advertised and it was very convenient to the airport. Expedia advertised airport shuttle however, the hotel does not offer airport transfer. The staff were absolutely amazing. I emailed to let them know we would be arriving late and they were more than accommodating. I would highly recommend this place if you are looking for a decent location by the airport
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was abandoned.
Stayed 1 night in Feb 2023
Verified review

2/10 Terrible

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Staff rude and slow Bed not comfortable
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was okay except that you said that you have a transport to airport but you didn’t have it I need to pay extra for taxi
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cost-effective accommodation

I arrived very late and checked out very early in the morning due to my flight schedule. Even though I did not have a chance to see any administrative personnel at the hotel, I had no problem getting into my room and checking out in the morning. The night guard was waiting for me to give me the room key, and I did not waste a second getting into my room. Communication was very fast and effective. It is a cost-effective choice to stay one night near Zagreb airport.
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
Someone before us had obviously thrown up in the bathroom and the maids just didn’t clean the toilets well. You could see it on the outside of the toilet bowl. The wifi was super weak. We ended up having to use data on our phones because we couldn’t maintain an internet connection using the Hotel’s WiFi. The grout between the tiles in the shower is dirty. The staff were friendly.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air connection did not work and also was not hot water, could not take shower. We had 1 year baby, was hard.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but not great.

Arrived late from airport. Not a welcoming greeting from the security guard who could not even supply some water & ice in the heat. No English and no interest in using google translate to engage. However, rooms are immaculate as is the full property. With a/c and all amenities we needed for an over night. Main staff much more friendly and helpful but I’d still expect more. For example - When I asked for a taxi I was told to call an Uber. On balance, a good hotel if you are looking for somewhere simple and easy on your journey. Note - not as near to the airport as you think.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
My family of five stayed one night in two rooms the evening before our flight. The rooms were clean. A small pull out was in both rooms to accommodate an extra guest. The concierge representative spoke perfect English, was very friendly and was eager to accommodate our requests. We arrived early and got our rooms a couple of hours before check in. The cleaning staff was friendly and accommodating. They have a small restaurant that was open for lunch only. The food looked great. We planned to eat dinner at the hotel but it was closed. Without a car, you have to travel by car, taxi, etc into town to get food, groceries, shopping, etc. as there is nothing around the hotel. It was an overall pleasant stay. Very comfortable. Would recommend to families with small children as well.
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Personalen var inte så hjälpsamma när man frågade om lokala restauranger eller andra saker att se. Dom hänvisade oss till Google istället
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We kwamen vrij laat aan in het hotel\. Door een miscommunicatie bij het personeel bleek dat de reservatie van mijn broer en zijn gezin niet was doorgekomen\. Daardoor moesten we noodgedwongen onze twee kamers onder beide gezinnen verdelen, wat erg vervelend was\. De volgende ochtend heb ik dit gemeld aan de receptie\. Ze waren zelf ook verrast door wat er was gebeurd, boden meteen hun excuses aan en namen de situatie serieus\. Als compensatie kregen beide gezinnen van de verantwoordelijke een ontbijt aangeboden, wat we enorm waardeerden\. Het personeel was gedurende ons verblijf bijzonder vriendelijk, behulpzaam en professioneel\. Ondanks de vervelende start kijken we terug op een aangenaam verblijf\. Dankzij de manier waarop het hotel dit heeft opgelost, komen we in de toekomst zeker nog eens terug\.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Asansör yok ama temiz otel
Stayed 1 night in Nov 2025