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Hotel Zaci

3.0 star property
3-star Colonial hotel near Cathedral of San Gervasio

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Photo gallery for Hotel Zaci

Outdoor pool
Double Room | Desk, free WiFi, bed sheets
Interior
Front of property
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

View in a map
Calle 44 #191 x 37 y 39, Col. Centro, Valladolid, YUC, 97780
  • Cathedral of San Gervasio
    ‪2 min walk‬
  • Calzada de los Frailes
    ‪3 min walk‬
  • Cenote Zaci
    ‪10 min walk‬

Room options

View all photos for Double Room

Desk, free WiFi, bed sheets

Double Room

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Desk, free WiFi, bed sheets

Standard Triple Room

  • 172 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room, Ensuite

Standard Single Room, Ensuite | Desk, free WiFi, bed sheets

Standard Single Room, Ensuite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 2 Twin Beds

View all photos for Premier Double Room

Premier Double Room | Desk, free WiFi, bed sheets

Premier Double Room

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Valladolid

City center stay.With a stay at this Valladolid hotel, you'll be steps from Cathedral of San Gervasio and a 5-minute walk from Calzada de los Frailes. Casa de los Venados and Mercado Municipal are also within half a mile (1 km).

What's nearby

  • Cathedral of San Gervasio - 2 min walk - 0.1 miles
  • Calzada de los Frailes - 3 min walk - 0.2 miles
  • Mercado Municipal - 3 min walk - 0.2 miles
  • Cenote Zaci - 10 min walk - 0.5 miles
  • Convent de San Bernardino de Siena - 11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive

Restaurants

  • ‪Casona Valladolid - ‬1 min walk
  • ‪Agustin Gusto - ‬3 min walk
  • ‪Hosteria Del Marques - ‬4 min walk
  • ‪El Atrio del Mayab - ‬3 min walk
  • ‪Los Portales - ‬3 min walk

About this property

Hotel Zaci

3-star Colonial hotel near Cathedral of San Gervasio
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Zaci. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Valladolid hotel.

  • 60 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Zaci offers 60 air-conditioned accommodations with ceiling fans. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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  • Free WiFi
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  • Housekeeping
4.7 out of 5, Exceptional, 62 reviews
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Zaci

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Pool access available from 8 AM to 9 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Zaci Valladolid
Hotel Zaci
Zaci Valladolid
Zaci
Zaci Hotel Valladolid
Hotel Zaci Hotel
Hotel Zaci Valladolid
Hotel Zaci Hotel Valladolid

Frequently asked questions

How close is Hotel Zaci to the airport?

Hotel Zaci is 100.9 mi (108-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Hotel Zaci have an airport shuttle?

Airport shuttle services are not available at Hotel Zaci.

Does Hotel Zaci offer free breakfast?

Hotel Zaci does not offer free breakfast.

Is there a casino at Hotel Zaci?

No, there is no casino at this hotel.

What time is check-in at Hotel Zaci?

Check-in start time: 3 PM; Check-in end time: 6 PM.

Is there free parking at Hotel Zaci?

This hotel offers free self parking.

Does Hotel Zaci have a pool?

Hotel Zaci features an outdoor pool. Guests can enjoy pool access from 8 AM to 9 PM.

Does Hotel Zaci have a restaurant?

Hotel Zaci is home to La Carreta, which features international cuisine.

Does Hotel Zaci have a spa?

There are no spa services available at this hotel.

How close is Hotel Zaci to downtown Valladolid?

Hotel Zaci is 0.1 mi away from Valladolid.

Hotel Zaci Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 76 out of 251 reviews
Rating 8 - Good. 91 out of 251 reviews
Rating 6 - Okay. 41 out of 251 reviews
Rating 4 - Poor. 19 out of 251 reviews
Rating 2 - Terrible. 24 out of 251 reviews

8.0/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zac

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an affordable place to stay in the heart of valladolid. I can’t wait to go back
Stayed 1 night in Feb 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location of Hotel Zaci! Easy access to the square, touring, and shopping. Hotel is very clean. Some confusion around breakfast and if they were serving or not.
Stayed 2 nights in Jan 2024

4/10 Poor

Jo

Traveled with partner
Disliked: Amenities, property conditions & facilities
Gardens and pools and restaurant were nice, they tried to re-create a little piece of jungle on the edge of the city. However, based on the high price of the rooms, we expected luxury accommodations, which it is most definitely NOT. Stick and thatch bungalows provided no barrier from the noisy environment. We didn’t sleep at all because of traffic noises, barking dogs, and loud music all night long. The room are so basic, not even a comfortable chair nor drinking glasses in the room. Very minimal bathrooms. Difficult stairs to upper units. We had booked for two nights, but left after one, because we felt that we literally had been camping….NOT what we had expected. They were adamant about not giving a refund, so we will take it up with credit card company. Their room charges are ridiculous….we paid six times what we paid for any other nice hotel rooms on our trip. Would NOT recommend for older people. Also you can pay a daily fee to use the underground pools, and not have to sleep there.
Stayed 1 night in Jan 2024

10/10 Excellent

Jerry

Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

rodrigo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like where is the property, everything very close to downtown!!
Stayed 1 night in Apr 2023

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very pretty atmosphere. So easy to access all areas of Vallodolid. Very clean in all public areas and rooms.
Stayed 2 nights in Mar 2023

10/10 Excellent

paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff. Very little English spoken.
Stayed 1 night in Feb 2023

6/10 Okay

Cameo

Traveled with partner
Liked: Staff & service
Pro: location is good, nice open courtyard, wifi, comfortable bed, hot water was ok but not that warm. Con: rooms are dark and noisy, our toilet did not work we had to fill the garbage can with water and pour it into the bowl in order to flush it, the drain pipes in the shower really smelt awful, window open in bathroom for venting that you cannot shut.

2/10 Terrible

Nelson

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very run down and it is dirty. The staff is noisy, yelling all over the place. I found the front desk staff very rude at check-in time when I asked whether I could use the bathroom. Stay clear of this place if you can.
Stayed 1 night in Dec 2022

4/10 Poor

Moshe

Stayed 2 nights in Dec 2022

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Sep 2022

8/10 Good

Rosario

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very convenient location. There are a lot of different things to do around this city.
Stayed 4 nights in Aug 2022

8/10 Good

Scout

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel Zaci was simple but clean and very central to all activities in the city. The parking was private and pool was clean. Would recommend. Cons- The night front desk clerk tried to charge triple the amount and rip is off as well as give us a lower exchange rate until our guide told her no. She was rude.
Stayed 2 nights in Jan 2022

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It is ok for the price and 1 night stay. But I would not stay there again. Staff at the reception was very nice, but the building and rooms are old....
Stayed 1 night in Dec 2021

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valladolid Getaway

Stayed 4 nights in Oct 2021

2/10 Terrible

adrian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

8/10 Good

MONIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

À recommander

Super bien situé au centre ville et à côté du terminus d'autobus Piscine fort agréable et très appréciée Hôtel avec les chambres dans cours intérieure donc très au calme
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hotel Zaci for two nights with our two children. It was clean, the service was friendly and kind, the location was ideal (close to ADO bus station). The children loved swimming in the pool. The Wifi was very good. Only good things to say about this charming hotel.
Stayed 2 nights in Mar 2019

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in Valladolid

Hotel Zaci is a gem. So lovely! Comfortable beds, clean and quiet. We were near the zocalo and great restaurants, especially El Atrio. Can't wait to return.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

2/10 Terrible

Reuben, NJ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was gi en away
Stayed 2 nights in Aug 2018