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Royal Palm Hotel

4.0 star property
4-star spa hotel near Umhlanga Rocks Beach, connected to a shopping center

Choose dates to view prices

Photo gallery for Royal Palm Hotel

Courtyard
Body treatments, aromatherapy, facials, massage/treatment rooms
Gym
Daily full breakfast for a fee
Front of property - evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
8 Palm Boulevard, New Town Centre, Umhlanga, KwaZulu-Natal, 4320
  • Place, Gateway Theatre of Shopping
    ‪1 min walk‬
  • Place, KwaZulu-Natal Sharks Board
    ‪7 min walk‬
  • Place, Ster-Kinekor Gateway
    ‪15 min walk‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪18 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom

9.8 out of 10
Exceptional
(6 reviews)
  • 676 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Apartment, 2 Bedrooms, Courtyard Area

Premium bedding, in-room safe, desk, laptop workspace

Executive Apartment, 2 Bedrooms, Courtyard Area

  • 65 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Penthouse, 2 Bedrooms

Luxury Penthouse, 2 Bedrooms | Premium bedding, in-room safe, desk, laptop workspace

Luxury Penthouse, 2 Bedrooms

  • 1313 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed
  • Free WiFi

View all photos for Luxury Penthouse, 3 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Luxury Penthouse, 3 Bedrooms

  • City view
  • 2217 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Luxury Penthouse, 3 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Luxury Penthouse, 3 Bedrooms

  • City view
  • 2217 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

uMhlanga

Seaside stay .Within a 5-minute walk of this uMhlanga hotel, you'll find Ster-Kinekor Gateway and Gateway Theatre of Shopping. Umhlanga Hospital and KwaZulu-Natal Sharks Board are also within half a mile (1 km).

What's nearby

  • Gateway Theatre of Shopping - 1 min walk - 0.1 miles
  • KwaZulu-Natal Sharks Board - 7 min walk - 0.4 miles
  • Ster-Kinekor Gateway - 15 min walk - 0.8 miles
  • Oceans Mall - 4 min drive - 1.4 miles
  • Umhlanga Lighthouse - 5 min drive - 1.6 miles

Getting around

  • King Shaka Intl. Airport (DUR) - 23 min drive

Restaurants

  • ‪KFC - ‬9 min walk
  • ‪Mimmo's - ‬3 min walk
  • ‪Nespresso Gateway - ‬11 min walk
  • ‪Circus Circus Cafe - ‬4 min walk
  • ‪Pizza Boyz - ‬3 min walk

About this property

Royal Palm Hotel

4-star spa hotel near Umhlanga Rocks Beach, connected to a shopping center
Royal Palm Hotel offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 3315 square feet (308 square meters) and includes a conference center. Spa services, a terrace, and concierge services are also featured at the business-friendly Royal Palm Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star uMhlanga hotel.

  • 1 building
  • 94 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 3315 sq ft of conference space
  • 308 sq m of conference space
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Royal Palm Hotel offers 94 air-conditioned accommodations with laptop-compatible safes and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.

This uMhlanga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Spa Royale has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured, covered self parking on site (ZAR 65 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 250 to 250 for adults and ZAR 140 to 140 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LED TV with satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately ZAR 250 to 250 for adults, and ZAR 140 to 140 for children
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Airport shuttle fee per child: ZAR 175 (one-way), (from 6 to 12 years old)
  • Covered self parking fee: ZAR 65 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Three Cities Royal Palm
aha Royal Palm Hotel Umhlanga
Three Cities Royal Palm Hotel Umhlanga
Three Cities Royal Palm Umhlanga
aha Royal Palm Umhlanga
aha Royal Palm
Three Cities Royal Palm Hotel
Royal Palm Hotel Umhlanga
Royal Palm Umhlanga
aha Royal Palm Hotel
Royal Palm Hotel Hotel
Royal Palm Hotel Umhlanga
Royal Palm Hotel Hotel Umhlanga

Frequently asked questions

How close is Royal Palm Hotel to the airport?

Royal Palm Hotel is 12.2 mi (23-min drive) away from the King Shaka Intl. Airport (DUR) airport, the closest popular airport to the property.

How much does it cost to stay at Royal Palm Hotel?

As of Jun 18, 2026, prices found for a 1-night stay for 2 adults at Royal Palm Hotel on Jun 21, 2026 start from $86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Royal Palm Hotel have an airport shuttle?

Royal Palm Hotel offers an airport shuttle 24 hours a day, on request, for a charge of ZAR 350 per person, one-way.

How close is Royal Palm Hotel to the beach?

This hotel is 2 mi (11-min drive) from Umhlanga Rocks Beach and 1.8 mi (10-min drive) from Umhlanga Main Beach. Don't forget your sunscreen!

Does Royal Palm Hotel offer free breakfast?

Free breakfast isn’t offered at Royal Palm Hotel, but full breakfast is offered for a fee of between ZAR 250 and 250 for adults, ZAR 140 and 140 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Royal Palm Hotel?

No, there is no casino at this hotel, but Sibaya Casino (9-min drive) and Suncoast Casino and Entertainment World (12-min drive) are nearby.

What time is check-in at Royal Palm Hotel?

Check-in start time: 2 PM; Check-in end time: 9:00 PM. A fee applies for early check-in.

Is there free parking at Royal Palm Hotel?

Free parking is not available at this hotel. Self parking is available for ZAR 65 per day.

Does Royal Palm Hotel have a pool?

Royal Palm Hotel does not have a pool.

Does Royal Palm Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Royal Palm Hotel have a spa?

Pamper yourself with a day at Spa Royale, where you can enjoy aromatherapy, massages, and mani/pedis.

How close is Royal Palm Hotel to downtown uMhlanga?

Royal Palm Hotel is 0.5 mi away from Umhlanga Ridge.

Royal Palm Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 161 out of 320 reviews
Rating 8 - Good. 97 out of 320 reviews
Rating 6 - Okay. 32 out of 320 reviews
Rating 4 - Poor. 19 out of 320 reviews
Rating 2 - Terrible. 11 out of 320 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Vironica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ,
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Adewumi

Liked: Cleanliness, staff & service, amenities
Spotless room, perfect stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, very helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Bharat

Yes
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Desigan

Disliked: Staff & service, amenities
Amenities...
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Perfect and comfy

It is about my 7th stay, perfect and comfy as always.
Stayed 1 night in May 2025
Verified

10/10 Excellent

lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location,spacious room,wonderful service
Stayed 8 nights in Feb 2024
Verified

8/10 Good

Shiyam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel located in nice location

Overall all good but there is a room for improvement such as cleanness and the noise.
Stayed 9 nights in Jun 2025
Verified

10/10 Excellent

Gustav Du

Liked: Cleanliness, staff & service, property conditions & facilities
More than what I expected will book it anytime really can recommend this place
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing accomodation Thank you
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Gustav

Liked: Cleanliness, staff & service, property conditions & facilities
Being here before just a excellent place home from home
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

Royal palm hotel very much welcoming beautifully laid up
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Varsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and a great stay. Neat and well presented
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

MRJF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location in Umhlanga for business

Great location and a good hotel with free parking! A short drive to the beaches and other tourist attractions with good shopping just across the boulevard.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Agent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in was seamless and they even ended upgrading us to a 3 bedroom free of charge. The rooms were clean and modern and conveniently situated within walking distance of Gateway. Great stay!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Sakhile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room

Great room, everything you need
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Coreen

Neat and tidy friendly staff! situated right at gateway mall easy access to restaurants and shopping! after all a pleasant stay thank you 😊
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Dumo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice 👌
Stayed 4 nights in Dec 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Penthouse

Penthouse is a winner
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

shunmoogam

Liked: Staff & service, amenities, property conditions & facilities
Overall good value for money spent We have used the property many times .It needs some updating
Stayed 12 nights in Oct 2024
Verified

10/10 Excellent

Zarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel fabulous rooms

The executive room in this hotel is as good as that you would find in a 5* hotel. Exceptional layout and decor. The hotel is across the street from Gateway Mall. Excellent location. This hotel is underrated and deserves to be a 5* fabulous
Stayed 1 night in Dec 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, just room services refused extra 2 towels, room had only 2 bath towels for night shower and none for the morning.
Stayed 1 night in Apr 2025