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Kashiwaya

3.0 star property
Enjoy the free parking at this 3-star Chikuma ryokan

Choose dates to view prices

Photo gallery for Kashiwaya

Hot springs
Interior
Hallway
Reception
Food and drink

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
1-39-3 Tokura Kamiyamada Onsen, Chikuma, Nagano, 389-0821
  • Joyama Historic Park and Arata-Jo Mountain Castle
    ‪12 min walk‬
  • Matsushiro Castle
    ‪17 min drive‬
  • Nagano Olympic Stadium
    ‪18 min drive‬

Room options

View all photos for Japanese Style Room

Japanese Style Room | In-room safe, bed sheets, wheelchair access

Japanese Style Room

7.2 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 4 Twin Futons

About the neighborhood

Chikuma

In Chikuma .You'll be within half a mile (1 km) of Nishizawa Piggy Bank Museu and 2 miles (3 km) of Joyama Historic Park and Arata-Jo Mountain Castle with a stay here. Daiei-ji Temple and Obasute Rice Terraces are also within 6 miles (10 km).

What's nearby

  • Joyama Historic Park and Arata-Jo Mountain Castle - 12 min walk - 0.7 miles
  • Matsushiro Castle - 17 min drive - 10.8 miles
  • Nagano Olympic Stadium - 18 min drive - 11.6 miles
  • Chausuyama Zoo - 20 min drive - 11.0 miles
  • Zenko-ji Temple - 28 min drive - 18.0 miles

Getting around

  • Chikuma Obasute Station - 11 min drive

Restaurants

  • ‪麺屋壱星 - ‬2 min walk
  • ‪温泉の駅澄銀 - ‬1 min walk
  • ‪芳蘭 - ‬2 min walk
  • ‪Ristorante e Bar Da・Qui - ‬2 min walk
  • ‪ゆかり - ‬2 min walk

About this property

Kashiwaya

Enjoy the free parking at this 3-star Chikuma ryokan
Kashiwaya offers its guests hot springs. WiFi is free in public spaces. A vending machine, gift shops/newsstands, and karaoke are also featured at Kashiwaya. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chikuma ryokan.

  • 24 guestrooms or units
  • Meeting rooms
  • Karaoke
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Smoking in designated areas
  • Water dispenser
Kashiwaya offers 24 air-conditioned accommodations with safes. Bathrooms include bathrobes, complimentary toiletries, and children's robes. Housekeeping is provided daily.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 9:30 AM. There are hot springs on site.

Languages

Chinese (Mandarin), English, Hindi, Japanese

Similar properties

Sauna, hot tub, hot springs

Mercure Nagano Matsushiro Resort & Spa

  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 478 reviews
$69 nightly
The price is $76
Jul 9 - Jul 10
All taxes and fees included in total
Mercure Nagano Matsushiro Resort & Spa

Property amenities

Family friendly

  • High chair
  • Laundry facilities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 8:30 AM for a fee: JPY 1,100 for adults and JPY 1,100 for children

Things to do

  • Bicycle rentals
  • Hot springs
  • Karaoke
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 1100 for adults and JPY 1100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility and high chair
This property accepts cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the public bathing facility and high chair. This property accepts cash. For guests' safety, the property includes a smoke detector in each accommodation.

Additional fees may apply to children age 0-5 for items such as extra bedding and meals.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Kashiwaya Inn Chikuma
Kashiwaya Chikuma
Kashiwaya Ryokan
Kashiwaya Chikuma
Kashiwaya Ryokan Chikuma

Frequently asked questions

Does Kashiwaya have an airport shuttle?

Airport shuttle services are not available at Kashiwaya.

How much does it cost to stay at Kashiwaya?

As of Jun 24, 2025, prices found for a 1-night stay for 2 adults at Kashiwaya on Jul 24, 2025 start from $67.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Kashiwaya offer free breakfast?

Free breakfast isn’t provided at Kashiwaya, but Japanese breakfast is offered for a fee of JPY 1100 for adults and JPY 1100 for children. It's available every day from 7:30 AM to 8:30 AM.

Is there a casino at Kashiwaya?

No, there is no casino at this ryokan.

What time is check-in at Kashiwaya?

Check-in start time: 3 PM; Check-in end time: 11 PM.

Is there free parking at Kashiwaya?

This ryokan offers free self parking.

Does Kashiwaya have a pool?

Kashiwaya does not have a pool.

Does Kashiwaya have a spa?

There are no spa services available at this ryokan.

How close is Kashiwaya to downtown Chikuma?

Kashiwaya is 0.1 mi away from Togura Kamiyamada Onsen.

Kashiwaya Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 14 out of 53 reviews
Rating 8 - Good. 20 out of 53 reviews
Rating 6 - Okay. 12 out of 53 reviews
Rating 4 - Poor. 2 out of 53 reviews
Rating 2 - Terrible. 5 out of 53 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コロナ対策もきちんとしていて快適に過ごせました。
Stayed 1 night in Jul 2020

8/10 Good

カズヤ

Stayed 1 night in Mar 2025

10/10 Excellent

kazuya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかったです
Stayed 1 night in Feb 2025

10/10 Excellent

Tomohiro

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

かずとし

Liked: Staff & service
Disliked: Property conditions & facilities
受付で、近隣のガイドマップを渡してくれたり、親切に対応してくれました
Stayed 1 night in Feb 2025

2/10 Terrible

Usan

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
間違っても、人にお勧めは出来ません。最低限、温泉旅館であるのなら、お風呂の温度管理くらいはしてほしいものです。
Stayed 1 night in Nov 2024

8/10 Good

??????

Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour tout à fait agréable

Très agréable séjour. Chambres spacieuses. Tout ce dont nous avions besoin.
Stayed 1 night in Oct 2024

6/10 Okay

Sukesada

Liked: Room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

ひろゆき

Stayed 2 nights in Aug 2024

8/10 Good

???

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても優しさに溢れた、これぞ宿という感じでした。 人情味に溢れてましたが唯一、部屋のタバコ臭さがマイナスでした。
Stayed 1 night in Aug 2024

2/10 Terrible

yuji

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
トラブルの対応が遅い
Stayed 1 night in Jul 2024

6/10 Okay

HANAKO

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
5階の大浴場のシャワーの水がチョロチョロしか出なかった。 でも温泉はとてもよかった!!!! フロントで借りれるものや、用意されてるポットとトースター、電子レンジがどこあるのか言ってくれると嬉しいです。
Stayed 1 night in Jun 2024

8/10 Good

あつこ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の掃除がゆきとどいていない 大浴場の脱衣所の清潔感がない
Stayed 4 nights in Apr 2024

6/10 Okay

けいいち

Disliked: Staff & service, property conditions & facilities
大浴場が汚いのとシャワーのお湯が出ず冷水だった。
Stayed 1 night in Feb 2024

8/10 Good

Rui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Yoshinobu

Traveled with family
Liked: Cleanliness, staff & service, amenities
温泉の脱衣場がとても寒かったです。
Stayed 1 night in Feb 2024

8/10 Good

miki

Liked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

タダヒロ

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
合理的なシステム 設備は今ひとつなれどスタッフ対応良し 値段を考えるとまずまず
Stayed 1 night in Aug 2023

10/10 Excellent

Fumio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
受付の方がとても親切です。 お風呂も気持ちよかったです
Stayed 1 night in Aug 2023

10/10 Excellent

Akira

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゆったりしていて良かった。
Stayed 1 night in Aug 2023

6/10 Okay

tomokazu

Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness

古いが綺麗

古い温泉街にある古い宿。学生の合宿に利用されそう、と思っていたら滞在中も学生が40名程泊まっていた。 しかし、その事に気が付かなかった位、音も聞こえず、古いが不快な匂いも一切無く、害虫が出る様な事もなく室内快適だった。 温泉だがシャワー等の使い勝手、セキュリティがいまいち。朝風呂程度は良いが、1日の汚れを落とすには近くの銭湯利用した。 食事は摂っていないので分からない。
Stayed 2 nights in Aug 2023