2/10 Terrible
Verified traveler
Apr 20, 2021
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Verified traveler
Stayed 1 night in Apr 2021
Hotel Tulum City
2.5 star property
Hotel near Tulum Mayan Ruins in Tulum
Choose dates to view prices
Photo gallery for Hotel Tulum City
Reviews
2.02.0 out of 10
Popular amenities
- Parking included
- Air conditioning
- Free WiFi
Explore the area
Av. Tulum, 6, Tulum, QROO, 77760
- Tulum National Park3 min drive
- Tulum Mayan Ruins8 min drive
- Playa Paraiso10 min drive
- Tulum Intl. Airport (TQO)48 min drive
Room options
View all photos for Standard Triple Room
Standard Triple Room
- 210 sq ft
- Sleeps 3
- 1 Queen Bed and 1 Twin Bed
View all photos for Standard Room
Standard Room
- 210 sq ft
- Sleeps 2
- 1 Queen Bed
View all photos for Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
- 210 sq ft
- Sleeps 4
- 2 Queen Beds
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About the neighborhood
Tulum
City center stay.Within a 10-minute walk of this Tulum City Center hotel, you'll find Dos Aguas Park and Hospital de Tulum. Hunab Lifestyle Center and Jaguar Park are also within 2 miles (3 km).
What's nearby
- Tulum National Park - 3 min drive - 1.6 miles
- Gran Cenote - 6 min drive - 3.1 miles
- Tulum Mayan Ruins - 8 min drive - 2.9 miles
- Las Palmas Public Beach - 9 min drive - 4.0 miles
- Playa Paraiso - 10 min drive - 4.4 miles
Getting around
- Tulum Intl. Airport (TQO) - 45 min drive
Restaurants
- Don Cafeto - 1 min walk
- La Guarida - 2 min walk
- Las Hijas de la Tostadas - 1 min walk
- Cetli - 2 min walk
- La Gloria de Don Pepe - 2 min walk
About this property
Hotel Tulum City
Hotel near Tulum Mayan Ruins in Tulum
Hotel Tulum City offers its guests a terrace, tour/ticket assistance, and a communal living room. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hotel Tulum City was completed in April 2019.
Smoking is allowed in designated areas at this Tulum hotel.
- 11 guestrooms or units
- 3 levels
- Front desk (limited hours)
- Storage area for luggage
- Tour and ticket information
- Terrace
- Smoking in designated areas
- Microwave in a common area
- Lockers available
Hotel Tulum City offers 11 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.
Languages
English, Spanish
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Jul 1 - Jul 2
Total includes taxes and fees
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Onsite parking available only on request
- Free self parking on site
- Limited onsite parking
Accessibility
- No elevator
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Private bathroom
- Shampoo
- Shower
- Soap
- Towels provided
Food and drink
- Coffee/tea maker
More
- Access via exterior corridors
- Air conditioning
- Desk
- Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
- Pets and service animals are not allowed at Hotel Tulum City
Children and extra beds
- This property does not allow children.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Cash Breakage deposit: USD 30 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: USD 140 per vehicle (one-way)
- Late check-out fee: USD 30 (subject to availability)
- Credit card charges are subject to a surcharge of 4 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, debit cards, and cash.
We should mention
- There is limited hot water on site.
- Registered guests are the only ones allowed to be in guestrooms.
- Pets and service animals are not allowed on site.
Property is also known as
Hotel Tulum City
Hotel Tulum City Tulum
Tulum Tulum City Hotel
Tulum City Tulum
Tulum City
OYO Hotel Tulum City
Hotel Tulum City Hotel
Hotel Tulum City Tulum
Hotel Tulum City Hotel Tulum
Frequently asked questions
How close is Hotel Tulum City to the airport?
Hotel Tulum City is 25 mi (45-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.
Does Hotel Tulum City have an airport shuttle?
Hotel Tulum City offers an airport shuttle 24 hours a day, on request, for a charge of USD 140 per vehicle, one-way.
How close is Hotel Tulum City to the beach?
This hotel is 4.1 mi (14-min drive) from Tulum Beach and 4.2 mi (17-min drive) from Playa Paraiso. Don't forget your sunscreen!
Does Hotel Tulum City offer free breakfast?
Hotel Tulum City does not offer free breakfast.
Is there a casino at Hotel Tulum City?
No, there is no casino at this hotel.
What time is check-in at Hotel Tulum City?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.
Is there free parking at Hotel Tulum City?
This hotel offers free self parking.
Does Hotel Tulum City have a pool?
Hotel Tulum City does not have a pool.
Does Hotel Tulum City have a spa?
There are no spa services available at this hotel.
How close is Hotel Tulum City to downtown Tulum?
Hotel Tulum City is 0.3 mi away from Tulum.
Hotel Tulum City Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
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Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
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Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 1 reviews
2 - Terrible
1
2.0/10
Cleanliness
10/10
Staff & service
2.0/10
Amenities
2.0/10
Property conditions & facilities