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Townsend Gateway Inn

2.0 star property
Motel near Great Smoky Mountains National Park in Townsend

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Photo gallery for Townsend Gateway Inn

Terrace/patio
32-inch flat-screen TV with satellite channels, TV
Exterior
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services

Explore the area

View in a map
8270 State Hwy 73, Townsend, TN, 37882
  • Great Smoky Mountains Heritage Center
    ‪9 min walk‬
  • Townsend Visitor Center
    ‪19 min walk‬
  • Dark Island Swinging Bridge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, Pet Friendly

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, Pet Friendly

9.6 out of 10
Exceptional
(9 reviews)
  • 450 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

10.0 out of 10
Exceptional
(4 reviews)
  • 315 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

10.0 out of 10
Exceptional
(5 reviews)
  • 640 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

9.2 out of 10
Wonderful
(5 reviews)
  • 487 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

9.6 out of 10
Exceptional
(16 reviews)
  • 450 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets | Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

9.4 out of 10
Exceptional
(18 reviews)
  • 419 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

9.2 out of 10
Wonderful
(5 reviews)
  • 599 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

9.4 out of 10
Exceptional
(11 reviews)
  • 292 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

8.8 out of 10
Excellent
(6 reviews)
  • 292 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Townsend

In suburbs.Your stay at this Townsend motel places you within a 10-minute walk of River Rage Go-Kart Track and Tube Junction. Also, Great Smoky Mountains Heritage Center is within half a mile (1 km) and Great Smoky Mountains National Park is within 2 miles (3 km).
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What's nearby

  • River Rage Go-Kart Track - 3 min walk - 0.2 miles
  • Great Smoky Mountains Heritage Center - 9 min walk - 0.5 miles
  • Townsend Visitor Center - 19 min walk - 1.0 mile
  • Dark Island Swinging Bridge - 3 min drive - 1.7 miles
  • Tuckaleechee Caverns - 10 min drive - 5.6 miles

Getting around

  • McGhee Tyson Airport (TYS) - 33 min drive

Restaurants

  • ‪The Townsend Abbey - ‬2 min drive
  • ‪Peaceful Side Social - ‬17 min walk
  • ‪Burgermaster Drive-in - ‬16 min walk
  • ‪The Artistic Bean - ‬10 min walk
  • ‪The Riverstone Restaurant - ‬14 min walk

About this property

Townsend Gateway Inn

Motel near Great Smoky Mountains National Park in Townsend
As a guest of Townsend Gateway Inn, you'll find a seasonal outdoor pool, barbecue grills, and a vending machine. WiFi is free in public spaces. Townsend Gateway Inn also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

This Townsend motel is smoke free.

  • 1 floor
  • 30 guestrooms or units
  • 5 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • 1 conference room
Townsend Gateway Inn offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Children's games
  • In-room microwave
  • In-room refrigerator
  • Playground
  • Pool gate
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Playground
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Weight limit: 45 lbs per pet
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

This hotel will place an authorization for the total amount of the booking plus USD 20 for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking. It may take up to 14 days after check-out for this amount to be reimbursed by the bank.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Townsend Gateway Inn
Townsend Gateway
Townsend Gateway Hotel Townsend
Townsend Gateway Inn Motel
Townsend Gateway Inn Townsend
Townsend Gateway Inn Motel Townsend

Frequently asked questions

How close is Townsend Gateway Inn to the airport?

Townsend Gateway Inn is 22.2 mi (33-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Townsend Gateway Inn?

As of Sep 23, 2025, prices found for a 1-night stay for 2 adults at Townsend Gateway Inn on Sep 28, 2025 start from $119.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Townsend Gateway Inn have an airport shuttle?

Airport shuttle services are not available at Townsend Gateway Inn.

Does Townsend Gateway Inn offer free breakfast?

Townsend Gateway Inn does not offer free breakfast.

Is there a casino at Townsend Gateway Inn?

No, there is no casino at this motel.

What time is check-in at Townsend Gateway Inn?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Townsend Gateway Inn?

This motel offers free self parking.

Does Townsend Gateway Inn have a pool?

Townsend Gateway Inn features a seasonal outdoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Townsend Gateway Inn have a spa?

There are no spa services available at this motel.

How close is Townsend Gateway Inn to downtown Townsend?

Townsend Gateway Inn is 1.5 mi away from Townsend.

Townsend Gateway Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 720 out of 1002 reviews
Rating 8 - Good. 228 out of 1002 reviews
Rating 6 - Okay. 36 out of 1002 reviews
Rating 4 - Poor. 14 out of 1002 reviews
Rating 2 - Terrible. 4 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Stayed 1 night in Aug 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
The hot water Didn't work
Stayed 2 nights in May 2025

10/10 Excellent

Gerrilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Somewhat dated.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Quaint and clean.
Stayed 3 nights in May 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, great location
Stayed 3 nights in May 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was so comfortable, and the bags of goodies for kids and adults was such a nice and appreciated touch!
Stayed 2 nights in May 2025

10/10 Excellent

Deanna

Traveled with group
Liked: Cleanliness, property conditions & facilities
The motel is not extravagant. It's just a little roadside hotel, but the desk clerk was friendly and helpful and it was very clean. Great value for the money. I would stay here again.
Stayed 2 nights in May 2025

8/10 Good

Venita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gateway Inn

This is an old motel but recently updated. It is very clean. The owners and staff are nice. It’s close to Cades Cove.
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice rooms

Clean rooms nice bed and pillows
Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, quiet property with very courteous staff. Everything was in great shape and clean.
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Check in personell very friendly. Owner not so on brief interaction later in the visit.
Stayed 7 nights in Apr 2025

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful base for Cades Cove adventures.

Nice staff and great location to visit Cades Cove and the Smokies. The goody bags at check-in were a big hit with our granddaughter.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. We stay in cabin 1 since we had our puppy. It was very clean and was a great home away from home. Location was great and we enjoyed the cute town. Definitely would stay again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Dean

Traveled with family
Beautiful, clean and inviting
Stayed 2 nights in Mar 2025

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place, very clean. We were given a little welcome bag filled with snacks. The property was very well kept, so welcoming. The staff were very friendly. We will definitely be back and will recommend

10/10 Excellent

Billy

Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Love it here- could use new mattresses
Stayed 3 nights in Feb 2025

10/10 Excellent

Eric

If I could give 6 stars I would. The location, the people, the cleanliness, the service... All of them are excellent. I would come back in a heartbeat.
Stayed 1 night in Feb 2025

10/10 Excellent

Shaley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

We love this place! It's our go-to when we visit the Smokies.
Stayed 3 nights in Nov 2024

10/10 Excellent

Russell, DENVER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great old-school motor lodge with big rooms and a beautiful furnishings. And the price was very good.
Stayed 1 night in Dec 2024