6/10 Aceptable
Kristin E.
7 abr. 2024
Lovely Host, Outdated Property
Lana, the host, was great to deal with. She messaged me back right away when I had issues with the cleanliness of the room upon arrival. Unfortunately, the property itself had some issues, as did this particular unit. The pros and cons from my stay are outlined below:
Pros
• Floor to ceiling windows in unit
• Lovely forest view (walking path directly below suite)
• Comfy pillows
• Big smart TV
• Big communal pool area
• Jetted tub* (con below)
• Large 2 person standing shower
• Kitchenette with stove and small dishwasher
• Corner unit
• Balcony
• Washer/dryer
• Ample underground parking
Cons
• Sticky/dirty floors upon arrival (Lana sent cleaner back to the room the next day). Counters were also not thoroughly cleaned
• Decor, furniture, floors are dated
• Could use a new duvet; quite lumpy
• Mini fridge is too small, tiny freezer doesn't freeze anything (had water in ice cube trays for 5 days and it did not freeze)
• Small garbage can in kitchen
• Uncomfortable mattress and couch
• Jetted tub hadn't been cleaned (brown gunk came out of the jets when turned on)
• Curtains dirty on bottom (looks like mould)
• "Hot" tub is freezing cold. Had to literally get out after 2 minutes and go back to the room for a hot bath.
• Reception isn't interested in helping you as your unit is technically not resort-owned (ie. bring food from hotel cafe up to room)
• Cafe food is mediocre at best (cold, bland pizza)
Kristin E.
Se hospedó 4 noches en abril de 2024