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KO'OLEBIL

3.5 star property
Family-friendly 3.5-star hotel with 2 outdoor pools

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Photo gallery for KO'OLEBIL

Business center
Dock
Restaurant
Game room
Outdoor dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Breakfast available
  • Parking included
  • Air conditioning

Explore the area

View in a map
Calle principal Boca del Cielo, #1550, Tonalá, CHIS, 30513
  • Place, La Sepultura Biosphere Reserve
  • Place, Iglesia Vieja
  • Place, Centro de Protección & Conservación de la Tortuga Marina en Chiapas
    ‪31 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Pillowtop beds, in-room safe, individually furnished, laptop workspace

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 12594 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Pillowtop beds, in-room safe, individually furnished, laptop workspace

Deluxe Double Room

  • 12594 sq ft
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Sofa Bed

About the neighborhood

Tonalá

Seaside stay .Stay at this Tonalá hotel and you'll be within 32 miles (52 km) of La Sepultura Biosphere Reserve and Iglesia Vieja.

What's nearby

  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas - 31 min drive - 14.8 miles

Restaurants

  • ‪Palapa Alexis - ‬6 min walk
  • ‪Restaurante Alexis - ‬9 min walk
  • ‪Restaurante Evany - ‬12 min walk
  • ‪Tachinaste - ‬6 min walk
  • ‪El Camaron Boca Del Cielo - ‬6 min walk

About this property

KO'OLEBIL

Family-friendly 3.5-star hotel with 2 outdoor pools
KO'OLEBIL offers its guests 2 outdoor swimming pools and 4 hot tubs along with a lazy river and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. The family-friendly KO'OLEBIL also features a garden, a porter, and a television in a common area. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Tonalá hotel.

  • 18 guestrooms or units
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Garden
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
KO'OLEBIL offers 18 air-conditioned accommodations with safes and complimentary toiletries. These individually furnished accommodations have separate sitting areas and include single sofa beds. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and bidets.

This Tonalá hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • High chair
  • In-room sofa bed
  • Lazy river
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: MXN 115 to 170 for adults and MXN 70 to 120 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 2 outdoor pools
  • 4 hot tubs
  • Children's pool
  • Kayaking
  • Lazy river
  • TV in common areas
  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Pillowtop mattress
  • Single sofa bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning
  • Free local calls
  • Heated floor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 115 to 170 for adults, and MXN 70 to 120 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

KO'OLEBIL Hotel
KO'OLEBIL Tonalá
KO'OLEBIL Hotel Tonalá

Frequently asked questions

Does KO'OLEBIL have an airport shuttle?

Airport shuttle services are not available at KO'OLEBIL.

How much does it cost to stay at KO'OLEBIL?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at KO'OLEBIL on Oct 25, 2025 start from $83.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does KO'OLEBIL offer free breakfast?

Free breakfast isn’t offered at KO'OLEBIL, but cooked-to-order breakfast is offered for a fee of between MXN 115 and 170 for adults, MXN 70 and 120 for children. It's available every day from 9:00 AM to 11:00 AM.

Is there a casino at KO'OLEBIL?

No, there is no casino at this hotel.

What time is check-in at KO'OLEBIL?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. A fee applies for early check-in.

Is there free parking at KO'OLEBIL?

This hotel offers free self parking.

Does KO'OLEBIL have a pool?

KO'OLEBIL features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does KO'OLEBIL have a restaurant?

Yes, there is a restaurant on site.

Does KO'OLEBIL have a spa?

There are no spa services available at this hotel.

How close is KO'OLEBIL to downtown Tonalá?

KO'OLEBIL is 16.5 mi away from Tonalá.