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SureStay by Best Western Smithers

2.0 star property
Hotel near Bulkley Valley Museum in Smithers

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Photo gallery for SureStay by Best Western Smithers

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Free daily continental breakfast
Free daily continental breakfast
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Combined shower/tub, hair dryer, towels

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Housekeeping
  • Parking included

Explore the area

View in a map
3984 BC-16 W, Smithers, BC, V0J 2N0
  • Place, Bulkley Valley Museum
    ‪5 min walk‬
  • Place, Smithers Golf & Country Club
    ‪3 min drive‬
  • Place, Smithers Par 3 & RV
    ‪5 min drive‬
  • Airport, Smithers, BC (YYD-Smithers Regional)
    ‪8 min drive‬

Room options

View all photos for Standard 2 Queens Room

Standard 2 Queens Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard 2 Queens Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, 1 Bedroom

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Business Room, 1 Bedroom

  • 400 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Comfort Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Basic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Senior Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Senior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Classic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Deluxe Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Superior Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room

Family Triple Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Family Triple Room

  • Sleeps 6
  • 3 Double Beds

View all photos for Executive Twin Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Executive Twin Room

  • Sleeps 6
  • 3 Double Beds

About the neighborhood

Smithers

City center stay.Stay at this Smithers hotel and you'll be within half a mile (1 km) of Bulkley Valley Museum and 2 miles (3 km) of Smithers Golf & Country Club. Ski Smithers and Smithers Par 3 & RV are also within 3 miles (5 km).

What's nearby

  • Bulkley Valley Museum - 5 min walk - 0.3 miles
  • Smithers Golf & Country Club - 3 min drive - 1.3 miles
  • Ski Smithers - 4 min drive - 1.3 miles
  • Smithers Par 3 & RV - 5 min drive - 2.5 miles
  • Panorama T-Bar Ski Lift - 46 min drive - 15.8 miles

Getting around

  • Smithers Station - 15 min walk
  • Smithers, BC (YYD-Smithers Regional) - 6 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Dairy Queen - ‬5 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪7-Eleven - ‬3 min walk
  • ‪Bulkley Valley Brewery - ‬10 min walk

About this property

SureStay by Best Western Smithers

Hotel near Bulkley Valley Museum in Smithers
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Capri Motor inn also features a vending machine and local meal delivery service. Self parking is free.

Smoking is allowed in designated areas at this Smithers hotel.

  • 61 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Smoking in designated areas
  • Dining venue
Capri Motor inn offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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  • Parking included
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Total with taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet (varies based on length of stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Capri Motor inn Smithers
Capri Motor Smithers
Capri Motor inn Hotel
Capri Motor inn Smithers
Capri Motor inn Hotel Smithers

Frequently asked questions

How close is Capri Motor inn to the airport?

Capri Motor inn is 3.5 mi (6-min drive) away from the Smithers, BC (YYD-Smithers Regional) airport, the closest popular airport to the property.

Does Capri Motor inn have an airport shuttle?

Airport shuttle services are not available at Capri Motor inn.

Does Capri Motor inn offer free breakfast?

Capri Motor inn offers free continental breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Capri Motor inn?

No, there is no casino at this hotel.

What time is check-in at Capri Motor inn?

Check-in begins at 3 PM.

Is there free parking at Capri Motor inn?

This hotel offers free self parking.

Does Capri Motor inn have a pool?

Capri Motor inn does not have a pool.

Does Capri Motor inn have a restaurant?

Yes, there is a restaurant on site.

Does Capri Motor inn have a spa?

There are no spa services available at this hotel.

How close is Capri Motor inn to downtown Smithers?

Capri Motor inn is 0.2 mi away from Smithers.

Reviews

SureStay by Best Western Smithers Reviews

6.8

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 119 out of 556 reviews
Rating 8 - Good. 177 out of 556 reviews
Rating 6 - Okay. 126 out of 556 reviews
Rating 4 - Poor. 62 out of 556 reviews
Rating 2 - Terrible. 72 out of 556 reviews

Reviews

8/10 Good

Cyrus

Stayed 1 night in Jul 2025

10/10 Excellent

Mario

Stayed 1 night in Jul 2025

2/10 Terrible

Kathy

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay far away.

Disgusting. Filthy. Then overcharged on credit card and they blamed Hotels.com when the charges clearly came from the hotel. Hotels.com wete not much help either. Bank investigating. From other reviews, this has happened before. Bugs. Gross!
Stayed 1 night in Jul 2025

8/10 Good

Charity

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Bed was uncomfortable. Woke up stiff and sore. They also only provided a top sheet for the sofa bed and a comforter with no other sheet to use with the comforter. Hair on top of hair dryer like it's never wiped down but other than that it was fairly clean. Kept hurting my toes going to the bathroom as the transition strip was missing between the carpet and the linoleum. When we went to check out, us and others staying there were all waiting to check out with no one around. Tried phoning and no answer.
Stayed 1 night in Jul 2025

2/10 Terrible

Diwa

Disliked: Staff & service, property conditions & facilities
The AC didn’t work resulting in waking up multiple times due to the heat.
Stayed 1 night in Jul 2025

8/10 Good

Walter

Stayed 1 night in Jul 2025

4/10 Poor

Emma

Disliked: Cleanliness, property conditions & facilities
Itnwas okay, it was a place to sleep for the night
Stayed 1 night in Jul 2025

6/10 Okay

Norman, Abbotsford

Disliked: Cleanliness, property conditions & facilities
In run-down condition. There was only one reading light for two beds. The desklamp was broken. There was only one cup for coffee in the morning and no cups in the bathroom at all.
Stayed 1 night in Jul 2025

4/10 Poor

Jia Xin

Stayed 1 night in Jul 2025

2/10 Terrible

Adam

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One bed sheet had a huge stain on it and there was visible vomit on the wall in 3 places. We asked them to switch rooms or fix or clean it and the refused to do both. We have stayed in many places and this was the worst experience by far...
Vomit on wall
Stain on bed,vomit on wall
Stain on bed sheet
Stayed 1 night in May 2025

6/10 Okay

Dean

Traveled with family
Disliked: Property conditions & facilities
I did not realize the type of room I selected was only accessible by stairs, with my wife accessiblity problems was to difficult. The Hotel willingly move us to a different type of room on the ground floor. Be aware renovations are in progress. Saying the Breakfast was sparse is an under statement.
Stayed 3 nights in Jul 2025

2/10 Terrible

Shayne

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

richard irving ebbe

The renovation
Stayed 1 night in Jul 2025

4/10 Poor

Shiree

Disliked: Cleanliness, property conditions & facilities
It seems like the building was being renovated, but in the meantime first impressions were rough. A few of the windows were broken and there was garbage scattered below the ground level room windows. Our room was basic and definitely showed the age/old condition of the room. Beds were fine, towels were nice. The bathroom was partially updated, which made it more curious to see the old remnants of the room features. All in all it was fine for one night but it's not a place I would hang out in. Staff were nice enough during the short transaction of checking in. The location is quite close to the downtown area and is walking distance from restaurants.
Stayed 1 night in Jun 2025

4/10 Poor

Tara

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Location is good, walking distance to town. Continental breakfast is really bad, not many options, didn’t appear to be very clean. Some days there was toast but nothing to put on it. No fresh fruit. There was a package of oatmeal one day then never saw that again. I guess they don’t make up the room during your stay unless you ask them to. I could go on but I think you get the point.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jason

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I saw some of the reviews before booking. The price reflects some changes that are happening at the hotel. Our room had all new stuff and a welcome upgrade to the height of the vanity by 4”. I have been at a few hotels lately where I feel like a giant. No complaints as we had a comfortable room and a complimentary breakfast at a very fair price.
Stayed 1 night in Jul 2025

8/10 Good

Amy

Liked: Staff & service

Ehhh...ok but under renovation

Stayed in a newly renovated room, it was unfinished. There was a couch in the hall in front of my room which was awkward. The staff were very friendly and kind. When the renovations are complete- it would be decent place to stay.
Stayed 1 night in Jul 2025

2/10 Terrible

Alyssa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe environment, l people cutting boards and using saws as I walked past down the hallway to my room. The room was unfinished had no night stands and wires sticking out of the wall, tape all over framing on the wall and foot prints. The lady at the front desk was very rude and didn’t want to give me my damage deposit back.
Stayed 2 nights in Jul 2025

2/10 Terrible

Kieu

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel is undergoing renovations and the other motels in the area as well. For a family traveling use to staying at Holiday Inns, this was unpleasant. We wanted to explore Smithers but accommodations within the town are bleak.
Stayed 1 night in Jul 2025

6/10 Okay

Kim

Stayed 1 night in Jul 2025

2/10 Terrible

Shelbie, Prince Rupert

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grubby

Tired building with worn out fixtures and fittings. Dirty valance, stained carpets, no AC, not even basic amenities in room. No fridge, no TV remote, blocked sink, painted cinder block walls (no drywall). The most basic of breakfasts - very disappointing. Wish I’d spent the extra $30 and gone elsewhere.
Stayed 2 nights in Jun 2025

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Work in progress

They are doing renovations, so there is a bit of a mess in parts of the hotel. Our room was clean and beds very comfortable. The breakfast wasn’t great, not a lot of choices and no drinks but coffee.
Stayed 2 nights in Jul 2025

2/10 Terrible

Gordon

Disliked: Cleanliness, property conditions & facilities
I would have rated 4 stars because of getting a great rate, great coffee, great parking, and acceptable level of shabbiness relative to price. However, an extra charge appeared on my visa statement from Capri and I was unable to have it resolved through the hotel. The first day that I reported the unexplained charge via telephone, no response. Second day, I spoke to the manager, emailed him as instructed, confirmed my phone number, and he said he would respond within hours. No response in 24 hours. I then reported/disputed the charge with my credit card company and it was promptly reversed. I still haven't heard from Capri for an explanation. I would recommend always getting a printed receipt on checkout and if unexplained charges appear, just report them to your credit card company.
Stayed 1 night in Jun 2025