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Casa Sierra Alta

Property class: 3
3-star hotel in Del Ex Convento

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Photo gallery for Casa Sierra Alta

An indoor swimming pool with a waterfall feature, wooden flooring, and a bar area with seating.
A spacious living room with a blue sofa, a coffee table, and a TV stand. There is a large window with curtains, a bookshelf, and a hanging basket.
An indoor pool area with seating and tables, surrounded by walls with arches and potted plants.
A narrow street with buildings on either side, featuring balconies and a sign that reads "Hotel".
A dining table set with plates, cutlery, and a glass, overlooking a historic building with a bell tower at night.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Breakfast available
  • Laundry

Explore the area

View in a map
13 C. Benito Juárez Centro, 13, Taxco, GRO, 40200
  • Place, Casa Humboldt
    ‪2 min walk‬
  • Place, Santa Prisca Cathedral
    ‪3 min walk‬
  • Place, Borda Square
    ‪3 min walk‬

Room options

View all photos for Taormina

Taormina | WiFi (free), bed sheets

Taormina

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

A hotel room with a large bed, a wooden headboard, a television mounted on the wall, and a wooden dresser.

Executive Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Lisboa

A bedroom with a bed, a nightstand, a red chair, a wooden headboard, a window with blinds, and a door leading to another room.

Lisboa

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Cartagena

A bedroom with a bed, a wooden door, a painting, a window with blinds, and a tiled floor.

Cartagena

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Bruselas

A bedroom with a bed, a TV, a wooden wardrobe, a nightstand, a lamp, and a cityscape picture on the wall.

Bruselas

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Amberes

A bedroom with a bed, a desk, a chair, a mirror, and several framed pictures on the wall.

Amberes

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Berlin

A hotel room with a bed, a desk, and a chair. There is a window with a view of buildings outside.

Berlin

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Toledo

A bedroom with two beds, a wooden bench, a small table, and a window with a view.

Toledo

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Taxco

Heart of Taxco.With a stay at this Del Ex Convento hotel, you'll be steps from Casa Humboldt and Casa Borda Cultural Center. Silver Museum and Borda Square are also within half a mile (1 km).

What's nearby

  • Casa Humboldt - 2 min walk - 0.1 miles
  • Santa Prisca Cathedral - 3 min walk - 0.2 miles
  • Borda Square - 3 min walk - 0.2 miles
  • Casa Borda Cultural Center - 3 min walk - 0.2 miles
  • Guerrero Park - 3 min walk - 0.2 miles

Getting around

  • Benito Juarez International Airport (MEX) - 167 min drive

Restaurants

  • ‪Restaurante La Parroquia - ‬3 min walk
  • ‪Casa Santa Lucía - ‬1 min walk
  • ‪Cafe Punta del Cielo - ‬2 min walk
  • ‪Tia Calla Centro - ‬2 min walk
  • ‪Hotel Agua Escondida - ‬2 min walk

About this property

Casa Sierra Alta

3-star hotel in Del Ex Convento
As a guest of Casa Sierra Alta, you'll find an outdoor pool, multilingual staff, and gift shops/newsstands. WiFi is free in public spaces. Casa Sierra Alta also features tour/ticket assistance, dry cleaning/laundry services, and a communal living room.

This 3-star Taxco hotel is smoke free.

  • 11 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Gift shop
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
Casa Sierra Alta offers 11 accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on request.

Similar properties

A swimming pool with lounge chairs, a restaurant, and a sign indicating the hours of operation.
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  • Pool
  • Spa
  • Free WiFi
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4.4 out of 5, Excellent, 1,001 reviews
$55 nightly
The price is $66
Sep 28 - Sep 29
Total with taxes and fees
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Local cuisine breakfast available for a fee 9:00 AM to noon on weekdays and 9:00 AM to noon on weekends; MXN 100 to 170 per person
  • Couples/private dining
  • Private picnics

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 22 2026 to February 21 2028 (dates subject to change):
  • Breakfast

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 100 to 170 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, Discover, Diners Club, debit cards, and cash.

Property is also known as

Casa Sierra Alta Hotel

Frequently asked questions

How close is Casa Sierra Alta to the airport?

Casa Sierra Alta is 112.6 mi (167-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at Casa Sierra Alta?

As of Sep 27, 2026, prices found for a 1-night stay for 2 adults at Casa Sierra Alta on Sep 28, 2026 start from $54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Casa Sierra Alta have an airport shuttle?

Airport shuttle services are not available at Casa Sierra Alta.

Does Casa Sierra Alta offer free breakfast?

Free breakfast isn’t provided at Casa Sierra Alta, but local cuisine breakfast is offered for a fee of between MXN 100 and 170 per person. It's available on weekdays from 9:00 AM to noon and weekends from 9:00 AM to noon. Please note that breakfast will be unavailable between February 22 2026 and February 21 2028 (subject to change).

Is there a casino at Casa Sierra Alta?

No, there is no casino at this hotel.

What time is check-in at Casa Sierra Alta?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

Is there free parking at Casa Sierra Alta?

Free parking is not available at this hotel.

Does Casa Sierra Alta have a pool?

Casa Sierra Alta features an outdoor pool.

Does Casa Sierra Alta have a spa?

There are no spa services available at this hotel.

How close is Casa Sierra Alta to downtown Taxco?

Casa Sierra Alta is 0.1 mi away from Taxco.

Casa Sierra Alta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 87 reviews
Rating 8 - Good. 21 out of 87 reviews
Rating 6 - Okay. 12 out of 87 reviews
Rating 4 - Poor. 4 out of 87 reviews
Rating 2 - Terrible. 3 out of 87 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful relaxed stay, Taxco is a must see. The staff here were so friendly and helpful and it's down to them I rate this place so highly, felt very homely.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Awesome
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sierra Alta is a cute little spot within waking distance of almost everything to see and do in Taxco.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff. Cool vibe.
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEAUTIFUL PLACE! Super walkable, there is noise on the weekend because of a nearby restaurant bar but nothing too crazy.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, right in the center but quiet at night. Wonderful helpful owner. The whole place is very tastefully furnished and has a nice atmosphere. Nice little pool area with bar and social rooms to relax. We would always come back.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and excelent
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Verified review

6/10 Okay

Disliked: Cleanliness
We had the Taormina room. It is not in the hotel. It is across the street and about 200 feet above the hotel (so many steps). We were traveling with friends who had rooms in the hotel so we felt pretty isolated. Everything in the hotel (pool, bar/cafe, etc.) was just too far away to be useful. The room and bed were big. The ventilation in the room is poor and it got very stuffy. The fan has one speed, full blast, and it’s very loud. A large glass pane on our door was broken/missing so the room was not secure. A giant human hairball lived under the bed and would occasionally make an appearance. We had hot water and good water pressure in the shower which we needed to clean our feet from the dirty floors. They offer only two bath towels and zero hand towels. There is a large shared terrace up more stairs with a nice view and a large swing seat. The foam in the seat cushion was soaking wet so it was not usable. I was thankful we were only staying two nights. The town is absolutely lovely so we spent very little time in the room.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomiendo mucho el lugar, Andy fue muy amable con nosotros, el lugar esta super céntrico y de muy fácil acceso, la habitación muy comoda, la alverca no la usamos, pero se veia limpia y comoda. Lo que si es que mi novio reservó una cena en sus balcones y la comida estaba muy rica y el personal que nos llevó porque no estan ahi mismo fue muy amable. Sn duda volvería.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
No use la alberca, el lugar que nos alquilaron está separado del hotel.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
La habitación estaba aceptable, buena ubicación, es necesario subir varios escalones, se pudiera mejorar un poco más en la limpieza, pero en términos generales todo estuvo bien
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables y la habitacion limpia
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
El chaval que me atendió horrible,las duchas podías nadar no corría el agua,la cocina un asco alguien comía y dejaba todo sucio platos y sartenes de un día para otro,el dormitorio no tenía luz eléctrica suficiente
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Si. Todo hasta ahorita muy bien.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Me hospedé en una habitación compartida, entonces se debería de poner mayor cuidado en la limpieza, lamentablemente en el tiempo que estuve nunca limpiaron el baño, creo que se debería de poner mayor atención en eso, y más cuando es un baño que ocupan varias personas. De ahí en fuera el lugar es muy bonito y mi estadía fue cómoda
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Respetat las areas de habitaciones hacen denaciafo ruido con música y películas que proyectan en area de alberca , tanto de día como de noche hay ruido y muy fuerte, entra demsusda luz no se puede descansar otraa observación es que
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
En mi estancia pregunté que por dónde se subía a la terraza y me dijeron que esa solo era para departamentos privados, pero en ningún lado mencionan esto, además de que yo pregunté si tenían algún paquete de cena romántica y me dijeron que si, que incluía 3 horas de terraza, entonces, si el departamento es privado ¿cómo ofrecen este servicio? ¿Qué pasa si contrato este servicio y el departamento está ocupado? Otra cosa, no había agua caliente, fui a decirle al chico que estaba ahí (la verdad ya con mala actitud de mi parte) me comentó que había que esperar unos minutos, cosa que no, me solucionó diciéndome que subió la temperatura del boiler, y en efecto, esto hizo que el agua saliera más caliente, ahora el problema fue que de la regadera salía un chorrito de agua, para que saliera bien tenías que abrir el agua fría, pero si abrías el agua fría ya no tenías agua caliente, además de que las llaves no funcionan de manera adecuada entonces bañarme fue todo un tema. En general la habitación estuvo cómoda, mi tema fue el del agua ya que no es una habitación barata como para tener estos temas y la publicidad engañosa respecto a la terraza. Vi malos comentarios, pero también buenos, por lo que opté por darles una oportunidad y no me fui del todo satisfecha con mi estancia ahí.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lo unico malo es que las terrezas no estan disponible
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Le falta mantenimiento a las instalaciones
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Había cucarachas,no hay buena ventilación, no hay estacionamiento.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Un lugar cómodo y bonito, el tour que ofrecen en la noche fue maravilloso. Muy cerca del centro así puedes conocer muchos lugares de Taxco.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó todo, desde el inicio son muy amables y atienden todo lo que necesitan, sin duda volvería otra vez en hospedarme ahí
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un excelente hotel
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El alojamiento es excelente.
Stayed 2 nights in May 2025