We chose this place to stay for our family trip for a Buccs game before Christmas! Cleanliness I rated a 4 because the Pool and surrounding area was full of leaves and there wasn’t an outdoor broom around to sweep them away. The ‘book’ says someone cleans the pool every Wednesday, but what good is that if we don’t get in until Friday? Makes no sense to me. The inside was clean and we kept it that way upon departure. We didn’t make the beds up because they’d be stripped for cleaning. We took our trash to the bins regularly, as we would at home. The hot tub was ice cold when we got there so instead of being able to hop in and relax after a long day of traveling, we had to wait hours for the tub to heat up. That was very annoying. I also found a piece of glass in the hot tub with my foot, luckily it didn’t cut me, but I put it on the windowsill for evidence. So they say they drain the tub in between guests, but that’s obviously not true. The lighting around the hot tub was atrocious. A big motion detector spot light basically blinds you while your trying to relax, we had to cover it with a towel while we soaked and we uncovered it after we’d get out. It also looks like it’s a ring camera underneath the light but none of the house details say that we’d be recorded, so that was kinda sus. Some nice string lights like they have around the pool are would be better suited there. The inside of the house is nice. Looks like the pics. The shower in the king bed room doesn’t drain, so it was unusable. That was annoying as well. 4 adults sharing one shower was not what I signed up for, but it’s def not the end of the world. The neighbourhood is sketchy, but I didn’t feel unsafe. The wifi code in the book and on the wall was incorrect , I messaged the host about it and never got a reply, my daughter found another framed picture that had a different wifi code in it, and that one worked. There are also very few towel hooks to hang the towels to air dry after using, a couple on the back of each door would be handy. Everyone said their bed was comfy. I also thought the king bed was comfortable. Coffee bar with cream in the fridge and the welcome basket was a nice touch.