2/10 Terrible
Lai Mei
Viaje de negocios
18 ene. 2026
No le gustó: Limpieza, servicio y personal, servicios
1. The room condition differed markedly from the photos on your official website. The wall paint is cracking, particularly near the bed.
2. The bedsheet appeared stained and there was hair beneath the sheet. I experienced itchiness during both nights, raising concerns about whether the linens are being deep-cleaned between stays.
3. The room was multiple strands of hair and small insects on the floor. This suggests the room was not adequately cleaned or inspected prior to guest arrival. Meanwhile, Heavy dust on the lamp at the top of the bed.
4. The toilet seat had recurring black spots that did not appear to be removable through routine cleaning, calling into question its suitability for guest use.
5. There is no person in charge in the hotel during so-called service hours by 1800hrs. If guest check out at 1100hrs but still need to store baggages in the hotel, there is no one to look after. The message from hotel suggested baggages store under CCTV. Just wondering safety of the baggages is proper or not?
Lai Mei
Se hospedó 3 noches en enero de 2026