Novotel Suzhou SIP

4.0 star property
4-star hotel in Suzhou Industrial Park

Choose dates to view prices

Photo gallery for Novotel Suzhou SIP

1 bedroom, premium bedding, minibar, in-room safe
View from room
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Gym

Explore the area

View in a map
688 Suzhou Avenue East, Suzhou, 215027
  • Place, Jinji Lake
    ‪4 min walk‬
  • Place, Suzhou Culture and Arts Center
    ‪6 min walk‬
  • Place, Suzhou International Expo Center
    ‪10 min walk‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪35 min drive‬

Room options

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 495 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

  • 495 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite, 1 King Bed

  • 700 sq ft
  • 1 bedroom
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed

  • 495 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 3
  • 2 Twin Beds

Premier Room, 2 Twin Beds

  • 484 sq ft
  • Partial lake view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Balcony

  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Balcony

  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Suzhou

Suzhou Industrial Park stay.Within a 10-minute walk of this Suzhou Industrial Park hotel, you'll find Jinji Lake and Suzhou Culture and Arts Center. Also, Suzhou International Expo Center is within half a mile (1 km) and Yuanrong Times Square is within 2 miles (3 km).

What's nearby

  • Jinji Lake - 4 min walk - 0.3 miles
  • Suzhou Culture and Arts Center - 6 min walk - 0.4 miles
  • Suzhou International Expo Center - 10 min walk - 0.6 miles
  • Yuanrong Times Square - 14 min walk - 0.8 miles
  • Suzhou Ferris Wheel - 4 min drive - 2.0 miles

Getting around

  • Wenhuabolanzhongxin Station - 1 min walk
  • Suzhou Railway Station - 20 min drive
  • Hongqiao International Airport (SHA) - 71 min drive

Restaurants

  • ‪朱鸿兴小馆 - ‬7 min walk
  • ‪捞王锅物料理 - ‬9 min walk
  • ‪Café Mersey - ‬8 min walk
  • ‪Angel's 赫本 - ‬8 min walk
  • ‪Pistachio Turkush Cuisine - ‬6 min walk

About this property

Novotel Suzhou SIP

4-star hotel in Suzhou Industrial Park
Novotel Suzhou SIP offers its guests an indoor pool, a sauna, and a fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There's an onsite business center. Event space at this hotel measures 4521 square feet (420 square meters) and includes conference space. Barbecue grills, tour/ticket assistance, and a garden are also featured at the business-friendly Novotel Suzhou SIP. Free self parking is available.

This 4-star Suzhou hotel is smoke free.

  • 306 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 2 bars or lounges
  • 4521 sq ft of conference space
  • 420 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
Novotel Suzhou SIP offers 306 accommodations with minibars and safes. Beds feature premium bedding. Cable television is provided. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 128 per person
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 23 2025 to December 26 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Suzhou SIP

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 128 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Disposable personal items are available on request.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Novotel Suzhou SIP Hotel
Novotel SIP Hotel
Novotel SIP
Novotel Suzhou Sip (opening February 2016)
Novotel Suzhou Sip (opening March 2016)
Novotel Suzhou SIP Hotel
Novotel Suzhou SIP Suzhou
Novotel Suzhou SIP Hotel Suzhou

Frequently asked questions

How close is Novotel Suzhou SIP to the airport?

Novotel Suzhou SIP is 28.3 mi (48-min drive) away from the Wuxi (WUX-Shuofang) airport, the closest popular airport to the property.

Does Novotel Suzhou SIP have an airport shuttle?

Airport shuttle services are not available at Novotel Suzhou SIP.

Does Novotel Suzhou SIP offer free breakfast?

Free breakfast isn’t provided at Novotel Suzhou SIP, but buffet breakfast is offered for a fee of CNY 128 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Novotel Suzhou SIP?

No, there is no casino at this hotel.

What time is check-in at Novotel Suzhou SIP?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Novotel Suzhou SIP?

This hotel offers free self parking.

Does Novotel Suzhou SIP have a pool?

Novotel Suzhou SIP features an indoor pool. The property will be renovating the pool from November 23 2025 to December 26 2025 (completion date subject to change).

Does Novotel Suzhou SIP have a restaurant?

Novotel Suzhou SIP is home to The Square, which features international cuisine.

Does Novotel Suzhou SIP have a spa?

There are no spa services available at this hotel.

How close is Novotel Suzhou SIP to downtown Suzhou?

Novotel Suzhou SIP is 7.3 mi away from Suzhou.

Novotel Suzhou SIP Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 140 out of 242 reviews
Rating 8 - Good. 84 out of 242 reviews
Rating 6 - Okay. 17 out of 242 reviews
Rating 4 - Poor. 1 out of 242 reviews
Rating 2 - Terrible. 0 out of 242 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jonghoon

Stayed 4 nights in Aug 2025

10/10 Excellent

Shuang

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Lan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Jordan Shihern

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally at the expo so very convenient if attending conferences there. Nice view of the trouser building and jinji lake.
Stayed 5 nights in Sep 2024

10/10 Excellent

Lim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Lim

Stayed 3 nights in Aug 2023

10/10 Excellent

Boon Leng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are friendly & helpful!
Stayed 3 nights in May 2023

10/10 Excellent

Mei

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

MACKENZIE

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Good Location and Service! The Rest Left Wanting

The location was decent, right across from a boardwalk with a cat cafe and other cafes were nearby. They staff was prompt and services requested were prompt. However, the bedding (sheets and pillows) and supplied toiletries were of poor quality. The bedding was scratchy with uncomfortable pillows. The toiletries were cheap and left the skin dry and itchy. The price did not match expectations.
Stayed 3 nights in Jan 2022

10/10 Excellent

Tony Liptung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Wan Gee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

8/10 Good

PUI LING BETTY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

XIAOLAN

Stayed 1 night in Nov 2019

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to moon bay

Pleasant enough , good location and good sized clean room . The lobby doesn’t really have much . Swimming pool is very nice , good size and nice lightning . Sauna was freezing cold . I would stay here again if wanted to be in that location
Stayed 1 night in Nov 2019

10/10 Excellent

TEAK RUDY

Stayed 2 nights in Nov 2019

6/10 Okay

Danny S

Business traveler
Stayed 3 nights in Nov 2019

10/10 Excellent

Yongzheng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Hock Guan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really happy with this hotel, very modern & clean!
Stayed 1 night in Sep 2019

6/10 Okay

Andrew

Disliked: Cleanliness, room comfort

I’ll not stay at this Noveltel again

We stayed here for 3 nights, the checking receptionist was very cold and she had no smile to us, upon check out she only said “you are checked out”. The staffs are not trained to welcome you as a guest. The design and decoration are great, the bathroom smells bad, even with a glass door. all the bedding has a strong mildews smell. I don’t know if their housekeeper sanitize the toilet because it spreads the strong odor.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019