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Best Hotel

Property class: 3.5
3.5-star hotel in Surabaya Center

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Photo gallery for Best Hotel

A hotel room with a large bed, a headboard with integrated lighting, a bedside table with a lamp, and a wall-mounted artwork.
A staircase with motivational quotes on the steps.
A spacious dining area with wooden tables and chairs, a television mounted on a pillar, and a modern ceiling design.
A building facade with a large, colorful zodiac sign mural.
A modern hotel lobby with a sofa, a coffee table, and a TV.

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Jl. Kedungsari no 29, Surabaya, Jawa Timur, 60263
  • Place, Tunjungan Plaza
    ‪8 min walk‬
  • Place, Grand City Surabaya
    ‪5 min drive‬
  • Place, Surabaya Plaza Shopping Mall
    ‪5 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪31 min drive‬

Room options

View all photos for Superior Double or Twin Room

A hotel room with two beds, a bedside table with a telephone, and a wall-mounted light fixture.

Superior Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Double Bed

View all photos for Deluxe Double or Twin Room

A hotel room with two beds, a wall-mounted light fixture, and a large window with curtains.

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Double Bed

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  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 314 reviews
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The price is $81
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Total with taxes and fees
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About the neighborhood

Surabaya

Surabaya Center stay.Within a 15-minute walk of this Surabaya Center hotel, you'll find Dyandra Convention Center Surabaya and Tunjungan Plaza. Sharp Bamboo Monument and Joko Dolog Statue are also within 2 miles (3 km).

What's nearby

  • Tunjungan Plaza - 8 min walk - 0.5 miles
  • Grahadi - 14 min walk - 0.8 miles
  • BG Junction - 4 min drive - 1.1 miles
  • Grand City Surabaya - 5 min drive - 1.5 miles
  • Surabaya Plaza Shopping Mall - 5 min drive - 1.3 miles

Getting around

  • Margorejo Station - 7 min drive
  • Surabaya Pasar Turi Station - 8 min drive
  • Surabaya (SUB-Juanda) - 37 min drive

Restaurants

  • ‪Nasi Babat Kampung Malang - ‬1 min walk
  • ‪Kepiting Sedap Malam - ‬1 min walk
  • ‪Warung Cak Ri - ‬1 min walk
  • ‪Depot amin seafood - ‬3 min walk
  • ‪Nasi bebek madura - ‬2 min walk

About this property

Best Hotel

3.5-star hotel in Surabaya Center
There are 20 restaurants on site. WiFi is free in public spaces. Self parking is free.

This 3.5-star Surabaya hotel is smoke free.

  • 75 guestrooms or units
  • 20 dining venues
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Elevator
  • No smoking on site
Best Hotel offers 75 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 32-inch Smart televisions come with cable channels.

Bathrooms include showers and toothbrushes and toothpaste. This Surabaya hotel provides complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.

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  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
3.7 out of 5, Good, 6 reviews
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The price is $19
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:30 AM for a fee: IDR 25,000 for adults and IDR 25,000 for children
  • 20 restaurants

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch smart TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately IDR 25000 for adults and IDR 25000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts debit cards and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Bes Hotel

Best Hotel Hotel

Best Hotel Surabaya

Best Hotel Hotel Surabaya

Frequently asked questions

How close is Best Hotel to the airport?

Best Hotel is 11.7 mi (37-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

How much does it cost to stay at Best Hotel?

As of Sep 15, 2026, prices found for a 1-night stay for 2 adults at Best Hotel on Sep 21, 2026 start from $14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Hotel have an airport shuttle?

Airport shuttle services are not available at Best Hotel.

How close is Best Hotel to the beach?

This hotel is 7.2 mi (27-min drive) from New Kenjeran Beach.

Does Best Hotel offer free breakfast?

Free breakfast isn’t provided at Best Hotel, but to-go breakfast is offered for a fee of IDR 25000 for adults and IDR 25000 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Best Hotel?

No, there is no casino at this hotel.

What time is check-in at Best Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Best Hotel?

This hotel offers free self parking.

Does Best Hotel have a pool?

Best Hotel does not have a pool.

Does Best Hotel have a restaurant?

Yes, there are 20 restaurants on site.

Does Best Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Hotel to downtown Surabaya?

Best Hotel is 1.4 mi away from Surabaya.

Best Hotel Reviews

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