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The Star Hotel

Property class: 3
3-star hotel near Southampton Cruise Terminal

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Photo gallery for The Star Hotel

A building with a sign reading "THE STAR HOTEL" and a star emblem above the entrance.
A cozy living room with a fireplace, a Christmas tree, and a large mirror with 'NOEL' decorations.
A building with a sign reading "THE STAR HOTEL".
A bar area with stools, a counter, and a television. There are wooden floors and a staircase in the background.
A hotel room with two beds, each with white bedding and patterned pillows. There is a nightstand with a lamp between the beds. The walls have a floral wallpaper design.

Reviews

7.8 out of 10
Good

Popular amenities

  • Business services
  • Bar

Explore the area

View in a map
26 High Street, Southampton, England, SO14 2NA
  • Place, Tudor House and Garden
    ‪3 min walk‬
  • Place, Mayflower Park
    ‪6 min walk‬
  • Place, WestQuay Shopping Centre
    ‪6 min walk‬
  • Airport, Southampton (SOU)
    ‪17 min drive‬

Room options

View all photos for Small Double Room

A bouquet of flowers in a clear glass vase on a table.

Small Double Room

8.0 out of 10
Very good
(40 reviews)
  • 170 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

A neatly made bed with white linens, a yellow pillow, and a folded towel on the bed. There is a white nightstand with a drawer and a lamp on it. The room has patterned wallpaper and a window with curtains.

Standard Single Room

  • 112 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

A hotel room with two beds, each with white bedding and a headboard. There is a nightstand between the beds with a lamp and a remote control on it. The walls have a patterned wallpaper.

Standard Twin Room

7.4 out of 10
Good
(16 reviews)
  • 170 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

A neatly made bed with a black and white patterned bedspread, two black pillows, and a polka-dotted pillow. A bedside lamp and a wooden nightstand with a vase of flowers are visible.

Standard Double Room

7.8 out of 10
Good
(36 reviews)
  • 263 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Double or Twin Room

A hotel room with two beds, each with a striped bedspread, a nightstand with a lamp, and a floral wallpaper pattern.

Family Double or Twin Room

  • City view
  • 364 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double or Twin Room

A hotel room with a large bed, a wardrobe, a bedside table, and a door leading to another room.

Standard Double or Twin Room

8.8 out of 10
Excellent
(13 reviews)
  • 217 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Southampton

Southampton City Centre stay.A stay at this Southampton City Centre hotel places you steps from Tudor House and Garden and within a 5-minute walk of WestQuay Shopping Centre. Titanic Honour & Glory Exhibition - Southampton and Old City Walls are also within half a mile (1 km).

What's nearby

  • Tudor House and Garden - 3 min walk - 0.2 miles
  • Old City Walls - 4 min walk - 0.3 miles
  • Mayflower Park - 6 min walk - 0.4 miles
  • WestQuay Shopping Centre - 6 min walk - 0.4 miles
  • Mayflower Theatre - 14 min walk - 0.8 miles

Getting around

  • Southampton Central Station - 17 min walk
  • Southampton (SOU) - 21 min drive

Restaurants

  • ‪The Standing Order - ‬1 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Coriander Lounge - ‬1 min walk
  • ‪Ottoman Kitchen - ‬1 min walk
  • ‪The Titanic - ‬2 min walk

About this property

The Star Hotel

3-star hotel near Southampton Cruise Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. The Star Hotel also features laundry facilities, dry cleaning/laundry services, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Southampton hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Star Hotel offers 44 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. This Southampton hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Limited onsite self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 9.95 for adults and GBP 5.95 for children
  • Self parking fee: GBP 7.00 per day
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

Frequently asked questions

How close is The Star Hotel to the airport?

The Star Hotel is 4.9 mi (21-min drive) away from the Southampton (SOU) airport, the closest popular airport to the property.

How much does it cost to stay at The Star Hotel?

As of Oct 17, 2026, prices found for a 1-night stay for 2 adults at The Star Hotel on Oct 18, 2026 start from $73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Star Hotel have an airport shuttle?

Airport shuttle services are not available at The Star Hotel.

How close is The Star Hotel to the beach?

This hotel is 6.3 mi (18-min drive) from Hamble Common Beach and 9.5 mi (32-min drive) from Solent Breeze Beach. Don't forget your sunscreen!

Does The Star Hotel offer free breakfast?

Free breakfast isn’t provided at The Star Hotel, but English breakfast is offered for a fee of GBP 9.95 for adults and GBP 5.95 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 10:30 AM.

Is there a casino at The Star Hotel?

No, there is no casino at this hotel, but Genting Casino (9-min walk) and Grosvenor Casino (13-min walk) are nearby.

What time is check-in at The Star Hotel?

Check-in start time: 2 PM; Check-in end time: 9:00 PM.

Is there free parking at The Star Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 7.00 per day.

Does The Star Hotel have a pool?

The Star Hotel does not have a pool.

Does The Star Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Star Hotel have a spa?

There are no spa services available at this hotel.

How close is The Star Hotel to downtown Southampton?

The Star Hotel is 0.1 mi away from Southampton.

The Star Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 358 out of 1001 reviews
Rating 8 - Good. 323 out of 1001 reviews
Rating 6 - Okay. 182 out of 1001 reviews
Rating 4 - Poor. 73 out of 1001 reviews
Rating 2 - Terrible. 65 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always like staying here. Quiet, comfortable, friendly staff and located right in the heart of things. Excellent value
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location. Staff was excellent. Clean hotel.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located at an excellent location. Lots of restaurants, cafes and pubs nearby. The staff were very friendly and helpful. We plan on staying there again next time we’re in Southampton.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to have a hot buffet breakfast on site. Staff was helpful and and polite.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not many properties have such history and such a friendly staff! It is, being so old, without a/c, and it was hard to sleep with temps above 30. The location is awesome.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
All staff at the hotel were very very helpful however the hotel itself does need some renovation and .
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and pleasant staff, the room had two double beds and a walk in shower. The breakfast was basic but served well. All in all, a very good stay and I would be definitely going to return.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was close to shopping and restaurants. Reasonably priced, roo Was a little hot but not too uncomfortable. I'd stay there again when in Southampton
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
The hotel is located near to shops and restaurants. On arrival we were given a double bedded room instead of the twin we originally booked. Another room was arranged which was clean but very basic. A good breakfast was provided.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overnight hotel in great central location just south of Bargate. Quiet and sizeable room.Very good value and chargeable breakfast was excellent at £9. Would definitely return
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal hotel for a pre-cruise stay. A very old hotel with lots of little stairways, could do with a little bit of tlc but good location, clean, staff are lovely and breakfast was really good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome historical property with an awesome location. Everything you want or need is very closeby. Best possible rating considering the age of the building.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast food selection and quality very good. The staff was very polite, pleasant and eager to please. Thank you
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Okay room.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Very old and very hot. No AC. History to the property if that's of interest. Good location.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property with lots of character. Located near the downtown area, there are lots of dining choices within walking distance. There could be some work done in the interior to make it more appealing but the room was clean, comfortable and, even though we faced the main street, quiet. Breakfast was quite nice with a very good selection. Staff was very friendly.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Barely OK
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and staff were very friendly and helpful. Nice breakfast
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for Guild Hall. Staff were very pleasant and helpful. It was a Friday and very noisy at night, probably ask for a room at rear next time.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in great location for cruise terminals but some are the rooms are quite a treck with heavy suitcases so not easy access may be ok for youngsters
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Staff was excellent. Eager to assist and cheerful to boot!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Staff was great. Full English to start the day. Wifi good. Pub’s nearby
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were pleasant and helpful. The room was clean and a good size. The breakfast was tasty and had a good variety of items in their buffet. The location of the hotel is perfect, being only a block away from Barsgate and central to everything in Southampton. We would definitely stay here agsin!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night but were made most welcome by the friendly staff. Would return again.
Stayed 1 night in Feb 2026

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