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Protur Floriana Resort Aparthotel - All inclusive

Property class: 3
Family-friendly stay with outdoor pool in Son Servera

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Photo gallery for Protur Floriana Resort Aparthotel - All inclusive

A pool area with a slide, a water play structure, and lounge chairs.
A balcony with lounge chairs and a hot tub, overlooking a pool area and buildings.
A modern living room with a black sofa, white round tables, and a geometric ceiling light fixture.
Hanging woven baskets with green foliage in a modern interior space.
A spacious living area with a large sofa, a coffee table, and a dining table. There is a patterned floor and a ceiling with a unique design.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Carrer de ses Joanetes, s/n, Son Servera, Islas Baleares, 7559
  • Place, Bona Beach
    ‪6 min walk‬
  • Place, Platja de na Marins
    ‪6 min walk‬
  • Place, Cala Millor Beach
    ‪16 min walk‬

Room options

View all photos for Standard Apartment, 1 Bedroom, Balcony

A modern living room with a dining area, a sofa, and a TV mounted on the wall.

Standard Apartment, 1 Bedroom, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds, 1 Large Twin Sofa Bed and 1 Twin Sofa Bed

APARTMENT TWO BEDS

  • Sleeps 10

APARTMENT ONE BEDROOM

  • Sleeps 10

APARTMENT WITH BALCONY

  • Sleeps 10

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About the neighborhood

Cala Bona

Close to the beach.You'll be within half a mile (1 km) of Bona Beach and 2 miles (3 km) of Platja de na Marins with a stay here. Cala Millor Beach and Fantasy Park are also within 2 miles (3 km).
View more Resorts in Cala BonaOpens in a new window

What's nearby

  • Bona Beach - 6 min walk - 0.4 miles
  • Platja de na Marins - 6 min walk - 0.4 miles
  • Cala Millor Beach - 16 min walk - 0.9 miles
  • Fantasy Park - 4 min drive - 1.4 miles
  • Playa de Muro - 44 min drive - 28.8 miles

Getting around

  • Petra Station - 28 min drive
  • Palma de Mallorca Airport (PMI) - 69 min drive

Restaurants

  • ‪Café Gavina - ‬16 min walk
  • ‪Cheers Bar - ‬16 min walk
  • ‪Panetosto - ‬13 min walk
  • ‪One Bar Cocktails - ‬14 min walk
  • ‪Hotel Cala Bona - ‬9 min walk

About this property

Protur Floriana Resort Aparthotel - All inclusive

Family-friendly stay with outdoor pool in Son Servera
Some rates at Protur Floriana Resort Aparthotel - All inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Protur Floriana Resort Aparthotel - All inclusive offers its guests a children's pool, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is free in public spaces.

A terrace, a children's club, and an arcade/game room are also featured at the family-friendly Protur Floriana Resort Aparthotel - All inclusive. Self parking is free.

Smoking is allowed in designated areas at this 3-star Son Servera property.

  • 315 guestrooms or units
  • 4 levels
  • Built in 1985
  • Kid's club
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
  • Swim-up bar
Protur Floriana Resort Aparthotel - All inclusive offers 315 air-conditioned accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. Rooms open to balconies. Accommodations at this 3-star property have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers. Flat-screen televisions come with satellite channels. Housekeeping is offered on weekdays only and change of towels can be requested. Housekeeping is provided on a limited basis.

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Protur Atalaya Apartamentos
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  • Pool
  • Kitchen
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  • Air conditioning
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Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during November, December, January, February, March, and April.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 per person
  • In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Protur Floriana Aparthotel Son Servera
Protur Floriana Resort Aparthotel
Protur Floriana Resort Aparthotel Son Servera
Protur Floriana Son Servera
Protur Floriana

Frequently asked questions

How close is Protur Floriana Resort Aparthotel - All inclusive to the airport?

Protur Floriana Resort Aparthotel - All inclusive is 42.9 mi (69-min drive) away from the Palma de Mallorca Airport (PMI) airport, the closest popular airport to the property.

Does Protur Floriana Resort Aparthotel - All inclusive have an airport shuttle?

Airport shuttle services are not available at Protur Floriana Resort Aparthotel - All inclusive.

Does Protur Floriana Resort Aparthotel - All inclusive offer free breakfast?

Free breakfast isn’t provided at Protur Floriana Resort Aparthotel - All inclusive, but buffet breakfast is offered for a fee of EUR 17 per person. It's available every day from 8:00 AM to 10:30 AM.

What time is check-in at Protur Floriana Resort Aparthotel - All inclusive?

Check-in begins at 2:00 PM.

Does Protur Floriana Resort Aparthotel - All inclusive have a pool?

Protur Floriana Resort Aparthotel - All inclusive features an outdoor pool and a children's pool.

Does Protur Floriana Resort Aparthotel - All inclusive have a restaurant?

Yes, there is a restaurant on site.

How close is Protur Floriana Resort Aparthotel - All inclusive to downtown Son Servera?

Protur Floriana Resort Aparthotel - All inclusive is 0.2 mi away from Cala Bona.

Protur Floriana Resort Aparthotel - All inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 60 out of 101 reviews
Rating 8 - Good. 27 out of 101 reviews
Rating 6 - Okay. 8 out of 101 reviews
Rating 4 - Poor. 5 out of 101 reviews
Rating 2 - Terrible. 1 out of 101 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for the price, in a great location right by a beach. Good room, good amenities, the only downside is the wifi was horrible.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families with children's. A lot of things to do in the resorts. We had a surprise with a cake that we received in the room (from the hotel) because of our children birthday. Thanks for this perfect place in Majorque.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family holiday
Stayed 7 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for family holidays
Stayed 6 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay at a good family hotel. Our kids especially loved the entertainment staff, and want to go back next year to see them again.
Stayed 6 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Amenities
All was very good, although 3 stars, we were fully satisfied.
Stayed 6 nights in Oct 2024
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
We stayed on a self catering basis and found plenty of supermarkets within walking distance. The beach is also only a 5 to 10 minute walk away. Pros: * Spacious rooms * Four pools to choose from * Clean toilets around the pool areas * Free fresh drinking water available poolside * Comfortable beds in the bedrooms * Iron and hairdryer available to rent for €10 each, fully refundable upon return * Plenty of sun loungers at all pool areas * Large resort with lots of activities and facilities Cons: * If possible, avoid staying in Block I. We were in room 2265 on the upper floor and could hear a cockerel crowing early every morning. * Sofa beds are uncomfortable * Pool lifeguards seemed more focused on their phones than monitoring the pools * Evening entertainment could be improved, particularly for adults The staff were friendly, approachable, and always willing to help. The housekeeping team did an excellent job throughout our stay. Would I return? Yes. The location is great, and the resort is ideal for families with children.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price for mid-range hotel. (Clean, spacious, courteous staff)

Good size rooms. There were lots of German clients, but that didn't bother us. Location OK. Didn't use restaurant at all, we preferred to eat out. Also used the kitchenette(kettle, toaster, two rings, fridge) for breakfast and some lunches. Beds in bedroom really big and comfy, although our sons sofabed in lounge was very hard - but he still slept.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have had a perfect holiday in Cala Bona, thank you hotel Floriana. Staff are friendly, rooms are spacious and clean. Plenty of options during lunch and evening meals. Also able to help yourself to soft drinks and ice cream throughout the day which was perfect. The whole area of the hotel is spotless and every member of staff we met were helpful and friendly. There is also a variety of pools and animation team went above and beyond every night to keep children entertained. Plenty of activities throughout the day also and just a 5 minute walk from the beach. It’s also a lovely walk in to Cala Millor along the coast. We found the location of the hotel perfect as it was only a 5 minute walk into the main strip, which was busier but still a nice relaxed vibe. It was nice to be at a hotel that was quieter at night and away from the busier part of Cala Bona. I cannot rate this hotel highly enough and will definitely be back. We had a perfect family holiday.
Stayed 7 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service to help carry bags up and down the stairs would have been helpful because hurting my back at the start of the vacation is not a good start. That being said, they easily had the best, most friendly, most helpful staff across the board. Day trips can be planned with the hotel pickup but the actual pickup spots are 5-10mins walk away. Something to keep in mind. All inclusive was very cost effective especially if you are in a large group. But it is limited to specific timeslots of availability. But the option in those timeslots are varied so one can easily get enough. This is a kids friendly resort, so keep that in mind. We didn't mind it but other couples might not. We might go back there as a group with kids but probably not as a couple to try to experience more mature entertainment options and facilities.
Stayed 6 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family-friendly
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauber, nettes Personal, gutes Essen. Man benötigt eigene Pool-Handtücher
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war sehr zuvorkommend. Die Betten waren sehr hart und die Kopfkissen für meinen Geschmack zu hoch. Alles andere war von der Hotelseite sehr zufriedenstellend.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hôtel très propre. Le personnel est très agréable. Le buffet est très bon et diversifié, surtout le soir. (avis donné par un Français qui aime la bonne nourriture). Le midi c'est plus réduit mais c'est bien. L'insonorisation des chambres est médiocre mais pas pire que dans les hôtels espagnols.
Stayed 7 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia estava muito limpa, organizada e bem estruturada, gostamos bastante do tempo que estivemos por lá. Um ponto de melhoria seria o atendimento via telefone, muitas vezes ligávamos para perguntar algumas coisas e desligavam o telefone por não entender a língua. Outro ponto é que a limpeza do hotel é feita muito cedo, por volta de 8:00/8:30h e nesse horário ainda não tínhamos saído do apartamento e pedimos para voltar depois, tendo como resposta que não poderia e perderíamos a limpeza daquele dia. No geral, é um ótimo lugar, mesmo sendo afastado de todas as principais praias de Mallorca.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Preis - Leistungsverhältnis
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Wir waren nun schon das dritte Mal im Floriana und es hat uns wieder wirklich gut gefallen. Das Hotel war gut und man merkt, dass sich das Team große Mühe gibt, den Gästen den Aufenthalt so angenehm wie möglich zu gestalten. Das Personal war sehr hilfsbereit und zuvorkommend – ein großes Lob dafür! Besonders gefreut hat uns, dass wir unser altes Zimmer wiederbekommen haben, wie wir es bei der Buchung angegeben hatten. Das Essen war abwechslungsreich und stets lecker, sodass jeder etwas Passendes gefunden hat. Auch bei den Getränken gab es eine gute Auswahl, und die Hotelbar war wirklich top – das Personal dort war sehr fix, und es hat nie lange gedauert, bis man ein neues Getränk bekommen hat. Das fanden wir richtig gut. Auch wenn es „nur“ ein Drei-Sterne-Hotel ist, bekommt man hier viel geboten – sowohl beim Service als auch beim Komfort. Wir kommen auf jeden Fall gerne wieder!
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr großes sauberes Zimmer. Gute Lage. Sehr freundliches Personal
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos encantó. Tienen muchas actividades para os niños y un personal estupendo.
Stayed 7 nights in Sep 2025
Verified review

8/10 Good

Liked: Staff & service

Ok value for money

Inte så bra städning, grusigt golv och gamla hårstrån. Stora rum och stor balkong. Trevligt område, bra gångavstånd. Bra säng, inte lika bra bäddsoffa. Bra frukost.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calidad precio excelente
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vraiment super

Super séjour, accueil soigné et agréable gentillesse du personnel, au restaurant gentillesse totale vraiment agréable
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Liked: Staff & service
Außenbereich: Die Anlage ist nicht mehr neu, dies ist an mancher Ecke der Außenbereiche sichtbar (defekte Fliesen am Pool, wackelige Geländer im Treppenhaus, wackelige Tische), werden aber mit viel Personal und Mühe betrieben. Die Begrünung ist wunderschön groß gewachsen und bietet besonders im Bereich des Kinderpools mit dem Segelschiff meistens natürlichen Schatten und schaffen ein angenehmes Ambiente. Insgesamt waren wir zufrieden mit dem Außenbereich. Animation, Abendprogramm: Die Animation für die Kinder ist von der Qualität her durchwachsen, aber das ist auch Geschmackssache. Für Kinder, die weder Englisch noch Spanisch sprechen, ist die Verständigung schwierig. Das Abendprogramm ist ebenfalls mal ganz nett mit Live-Musik, auch wenn diese meist nur „Radiohits“ spielt und keine authentische Musik. Die anderen Kunstschaffenden (Messerwerfer, Zauberer) wirkten etwas aus der Zeit gefallen und ungewollt albern. Teilweise läuft tagsüber gleichzeitig laute Musik von Bar und Pool. Hat man ein Zimmer in der Nähe der Bühne und der Bar, ist es bis spät abends (23Uhr) durchgehend sehr laut durch die Musik, Shows, Moderation. Die Lieder variieren hier wenig. Essen/All-Inklusive: Das Büffet ist groß, die Speisen ansprechend serviert. Für Vegetarierer/Veganer geringes Angebot, daher hier keine Empfehlung für diese Ernährungsform. Umgebung und Hotel sind sehr auf britische Touristen ausgelegt. Wer authentisches spanisches Flair sucht, sollte lieber ein anderes Hotel buchen.
Stayed 14 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Speisesaal zu laut, man kann sich kaum unterhalten
Stayed 9 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Prima hotel, als je vijf sterren gewend bent zou ik hier niet naar toe gaan. Personeel deed goed z’n best. Veel gericht op Duits publiek. Erg kleine zwembaden. Schoonmaak was goed. Helaas geen strandlakens te leen, moet je zelf meenemen. Eten veel hetzelfde, maar wel prima. Wel jammer dat ouders hun jonge kinderen zelf het eten laten pakken waardoor de hygiëne uitbleef. Leuk dat je gratis fietsen kan lenen.
Stayed 7 nights in Jul 2025

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