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Robertson Quay Hotel

3.0 star property
3-star hotel near Orchard Road

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Photo gallery for Robertson Quay Hotel

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Hallway
Fitness facility
View from property
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
15 Merbau Road, Singapore, 239032
  • Orchard Road
    ‪15 min walk‬
  • Bugis Street Shopping District
    ‪17 min walk‬
  • Marina Bay Sands Casino
    ‪4 min drive‬
  • Singapore (SIN-Changi)
    ‪21 min drive‬

Room options

View all photos for Deluxe Twin Room (2 Single Beds)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (2 Single Beds)

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room (2 Single Beds)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room (2 Single Beds)

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room (1 Single Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Single Room (1 Single Bed)

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

  • 129 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

  • 139 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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Exterior

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About the neighborhood

Singapore

City center stay.Your stay at this Singapore River hotel places you within 2 miles (3 km) of Orchard Road and Bugis Street Shopping District. Gardens by the Bay and Marina Bay Sands Skypark are also within 3 miles (5 km).

What's nearby

  • Orchard Road - 15 min walk - 0.8 miles
  • Raffles Place - 17 min walk - 0.9 miles
  • Bugis Street Shopping District - 17 min walk - 0.9 miles
  • Marina Bay Sands Casino - 4 min drive - 1.9 miles
  • Marina Bay Sands Skypark - 4 min drive - 1.9 miles

Getting around

  • Fort Canning MRT station - 6 min walk
  • JB Sentral - 26 min drive
  • Singapore Changi Airport (SIN) - 30 min drive

Restaurants

  • ‪Unagiya Ichinoji - ‬1 min walk
  • ‪Robertson Quay Hotel - ‬1 min walk
  • ‪Rosso Vino - ‬1 min walk
  • ‪Teppan Bar Q - ‬1 min walk
  • ‪Bella Pasta - ‬1 min walk

About this property

Robertson Quay Hotel

3-star hotel near Orchard Road
Robertson Quay Hotel offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. The business-friendly Robertson Quay Hotel also features multilingual staff, express check-in, and an elevator. Limited free parking is available on a first-come, first-served basis.

This 3-star Singapore hotel is smoke free.

  • 148 guestrooms or units
  • 10 levels
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • No smoking on site
Robertson Quay Hotel offers 148 air-conditioned accommodations with safes and hair dryers. Televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Filipino, Malay

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Property amenities

Family friendly

  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • Satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Robertson Quay Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Robertson Quay
Robertson Hotel
Robertson Quay
Robertson Quay Hotel
Robertson Quay Hotel Singapore
Robertson Quay Singapore
Robertson Quay Hotel Hotel
Robertson Quay Hotel Singapore
Robertson Quay Hotel (SG Clean)
Robertson Quay Hotel Hotel Singapore

Frequently asked questions

How close is Robertson Quay Hotel to the airport?

Robertson Quay Hotel is 10.4 mi (23-min drive) away from the Seletar Airport (XSP) airport, the closest popular airport to the property.

How much does it cost to stay at Robertson Quay Hotel?

As of Aug 20, 2025, prices found for a 1-night stay for 2 adults at Robertson Quay Hotel on Aug 26, 2025 start from $79.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Robertson Quay Hotel have an airport shuttle?

Airport shuttle services are not available at Robertson Quay Hotel.

How close is Robertson Quay Hotel to the beach?

This hotel is 4.8 mi (16-min drive) from Palawan Beach and 5.8 mi (21-min drive) from Siloso Beach. Don't forget your sunscreen!

Does Robertson Quay Hotel offer free breakfast?

Robertson Quay Hotel does not offer free breakfast.

Is there a casino at Robertson Quay Hotel?

No, there is no casino at this hotel, but Marina Bay Sands Casino (5-min drive) and Resort World Sentosa Casino (10-min drive) are nearby.

What time is check-in at Robertson Quay Hotel?

Check-in begins at 3:00 PM.

Is there free parking at Robertson Quay Hotel?

This hotel offers free self parking.

Does Robertson Quay Hotel have a pool?

Robertson Quay Hotel features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 6:00 PM.

Does Robertson Quay Hotel have a spa?

There are no spa services available at this hotel.

How close is Robertson Quay Hotel to downtown Singapore?

Robertson Quay Hotel is 0.7 mi away from Singapore.

Robertson Quay Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 143 out of 1000 reviews
Rating 8 - Good. 314 out of 1000 reviews
Rating 6 - Okay. 259 out of 1000 reviews
Rating 4 - Poor. 162 out of 1000 reviews
Rating 2 - Terrible. 122 out of 1000 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Xieying

Stayed 1 night in May 2025

6/10 Okay

Klaus

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
As a returning customer I was disappointed about the property, the room and the room's condition. The location of the hotel is great.
Stayed 3 nights in May 2025

2/10 Terrible

Kirsten

Traveled with family
Disliked: Staff & service, room comfort

Dangerous, miselading and money hungry

The WORST place we have ever stayed. We booked a standard double room with a free infant cot on December 5, 2024. Didn't hear from the hotel until May 5, 2025 asking us to upgrade to a deluxe room because the cot wouldn't fit in the room. When we turned up after a 12 hour flight they tried to charge us for both the room upgrade and a cot surcharge. We went back and forth for hours with their managers. It is not my fault if they were advertising the wrong room and therefore don't feel that I am liable to cover the costs of their false advertising. After 2 hours I asked for a refund, which they refused. The manager argued all sorts of points- that the correct info was on their website (irrelevant), that they had asked hotels.com to take this info down (not the customer's problem) and that a cot was not the same as a crib (???!!!). The best offer that they had after 2 hours was $90sgd for the upgraded room and a free baby cot as well as reduced early check in fees. On hotels.com at the time, the difference between a deluxe and standard room for the 2 nights was less than $20sgd. Our hands were tied unless we wanted to lose all the money we had already paid, after already wasting 2h of our lives after a 12 hour flight. Here's where it gets worse. After getting to the "upgraded room" the cot did not fit, nor did the chair that was in the room. This is a safety hazard and fire risk, as the exit was completely blocked. We didn't feel like risking our lives so we got rid of the cot.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. Convenient location. Very affordable for Singapore.
Stayed 4 nights in Apr 2025

6/10 Okay

Tambelina

Disliked: Property conditions & facilities
Nothing really
Stayed 2 nights in Apr 2025

10/10 Excellent

Nedy Lynne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 3 nights in Apr 2025

8/10 Good

Ainy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

michael

Liked: Cleanliness
It was decent, we got adjoining rooms but smelled heavily like cigarettes. They relocated us really quick which was great night staff. Rooms are small but we only needed them to sleep. Pretty much on Clarke Quay and can walk to parks and restaurants. The part that i didn't like is i had to call my bank "international toll free on website" but upon check out they said it cost $50 singapore dollars. I tried explaining its toll free and showed them but day staff just kept adding numbers on a calculator and saying "see correct" we had to leave to the airport and i didnt want to waste my time explaining. Would not stay again or recommend.
Stayed 4 nights in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pro and cons of the hotel

For its price, it may be reasonable. But the maintenance and service of this place really needs to keep up. There’s no slippers, no robe, and shower gel is a 3-in-1. The mirror has black spots and seems to be worn out. The saving grace is really the location, the shower head that works and the heater.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is about the 4th or 5th time I have stayed here. It is close to areas that I like, just a quick hop to Orchard Rd. Great Italian restaurant next door.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jeremy

Stayed 3 nights in Mar 2025

6/10 Okay

Bassam

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

2/10 Terrible

Maytham

Disliked: Staff & service, property conditions & facilities, room comfort

Not a great experience, still cheap. Good location

The hotel is very old looking, the beds aren’t comfortable, the round large hole throughout the centre of the building is creepy looking. The toilet roll holder didn’t work, the bathroom door is strange and connects to the shower door too. The rooms are tiny and cramped.
Stayed 3 nights in Mar 2025

8/10 Good

BICH PHUONG

Traveled with partner
Liked: Cleanliness
The around property is nice view and good location, only the hotel is old, the staff just ok, not friendly.
Stayed 1 night in Mar 2025

8/10 Good

Siew Poh

Liked: Cleanliness, staff & service, property conditions & facilities
Next to the river, nice ambience and near to the train station.
Stayed 4 nights in Mar 2025

10/10 Excellent

SINON JR

Liked: Cleanliness, staff & service
Stayed 12 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Small room, $25 per hour for early check in, hard bed, but really clean and organized, and pool was great!
Stayed 3 nights in Mar 2025

8/10 Good

Jason P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was smooth . Room clean , shower good and strong . Aircon strong too . Hot water pot and coffee tea basic . TV don’t waste time nothing much. Rather old . Room was cleaned everyday . Nearby amenities 7-11 -UE Square , restaurants . Lots of cafes and pubs near by . Will visit again
Stayed 4 nights in Mar 2025

8/10 Good

Faustino

Stayed 2 nights in Feb 2025

10/10 Excellent

Ivan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Graham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Nice room and good staff, the lights in bathroom would sometimes not work. Matinence fixed it but the problem returned. Overall good stay
Stayed 2 nights in Feb 2025

4/10 Poor

MAUNG

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I got room at level 9. The room was designed from room to room connector door. The door partation is too thin and unsafe. Also i can hear noise from other room.no privacy. Hotel is unsafe. No security control. Anyone can reach to your room door anytime. Example: grab delivery guy, stranger can reach to your door step without any restriction.
Stayed 1 night in Feb 2025

6/10 Okay

MONEIL

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
Property is centrally located with well known restaurant in the area.
Stayed 4 nights in Feb 2025

6/10 Okay

Muhammad

Disliked: Property conditions & facilities, room comfort

No baby facilities available

I searched with filter of baby cot and the hotel came up. I chose it and even remind them that i need a baby cot but when i arrived they Charge me 35 singaporean dollar per night extra and gave me extra bed instead. Apparently they dont even have baby cots.
Stayed 2 nights in Feb 2025