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Hilton Shanghai

2.0 star property
Hotel near Nanjing Road Shopping District in Shanghai

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Photo gallery for Hilton Shanghai

Lobby sitting area
King Panorama Suite | Minibar, in-room safe, iron/ironing board, alarm clocks
In-room dining
Buffet
Deluxe Suite | Living area | TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Restaurant
  • Air conditioning
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
No 250 Hua Shan Road, Shanghai, Shanghai, 200040
  • Place, Former French Concession
    ‪7 min walk‬
  • Place, West Nanjing Road
    ‪8 min walk‬
  • Place, Jing'an Temple
    ‪8 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪54 min drive‬

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About the neighborhood

Shanghai

City center stay.Within a 15-minute walk of this Jing'an hotel, you'll find Jing'an Temple and Shanghai Centre. West Nanjing Road and Jing An Kerry Centre are also within half a mile (1 km).

What's nearby

  • Jing An Park - 4 min walk - 0.3 miles
  • Former French Concession - 7 min walk - 0.4 miles
  • West Nanjing Road - 8 min walk - 0.5 miles
  • Jing An Kerry Centre - 8 min walk - 0.5 miles
  • Jing'an Temple - 8 min walk - 0.5 miles

Getting around

  • Jing'an Temple Station - 6 min walk
  • Shanghai South Railway Station - 9 min drive
  • Hongqiao International Airport (SHA) - 24 min drive

Restaurants

  • ‪乜记饭店 - ‬2 min walk
  • ‪Suzu Bar - ‬2 min walk
  • ‪我家餐厅 - ‬4 min walk
  • ‪上林铁板烧 | Sunny Teppanyaki - ‬5 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hilton Shanghai

Hotel near Nanjing Road Shopping District in Shanghai
Hilton Shanghai offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

There's an onsite business center. Hilton Shanghai also features 24-hour room service, a hair salon, and shopping on site.

  • 714 guestrooms or units
  • 43 levels
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Front-desk safe
  • Beauty salon
  • Onsite shopping
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Shanghai offers 714 air-conditioned accommodations with safes and complimentary newspapers. Refrigerators, coffee/tea makers, and minibars are provided. A nightly turndown service is provided.

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Total with taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool

Internet

  • Available in some public areas: High-speed internet

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Shopping

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Carte Blanche.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hilton Shanghai Hotel
Hilton Shanghai
Shanghai Hilton International
Hilton Shanghai Hotel Shanghai
Hilton International Shanghai
Hilton Shanghai Hotel
Hilton Shanghai Shanghai
Hilton Shanghai Hotel Shanghai

Frequently asked questions

How close is Hilton Shanghai to the airport?

Hilton Shanghai is 7.1 mi (24-min drive) away from the Hongqiao International Airport (SHA) airport, the closest popular airport to the property.

Does Hilton Shanghai have an airport shuttle?

Airport shuttle services are not available at Hilton Shanghai.

Does Hilton Shanghai offer free breakfast?

Hilton Shanghai does not offer free breakfast.

Is there a casino at Hilton Shanghai?

No, there is no casino at this hotel.

Is there free parking at Hilton Shanghai?

Free parking is not available at this hotel.

Does Hilton Shanghai have a pool?

Hilton Shanghai features an indoor pool.

Does Hilton Shanghai have a restaurant?

Yes, there is a restaurant on site.

Does Hilton Shanghai have a spa?

There are no spa services available at this hotel.

How close is Hilton Shanghai to downtown Shanghai?

Hilton Shanghai is 2 mi away from Shanghai.

Hilton Shanghai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 242 out of 583 reviews
Rating 8 - Good. 246 out of 583 reviews
Rating 6 - Okay. 76 out of 583 reviews
Rating 4 - Poor. 17 out of 583 reviews
Rating 2 - Terrible. 2 out of 583 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Sabine

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2017

6/10 Okay

David

Stayed 1 night in Dec 2017

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
better wi-fi please
Stayed 1 night in Dec 2017

10/10 Excellent

Xuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay overall. Central to many things. Walkable to French Concession.
Stayed 4 nights in Nov 2017

10/10 Excellent

Kay, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and Central

It was central to everything. Staff very positive and helpful. Has a great gym and spa. Didn't use the pool but it looked nice with lifeguard until 11pm! Executive lounge very nicely done with view and snacks were fresh and great. I got an upgrade too, although I had early check in. I did check in for a 6 night stay.
Stayed 2 nights in Nov 2017

4/10 Poor

JANE

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Service is not desirable... The bed was very comfortable
Stayed 1 night in Nov 2017

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Mark Fraser

Liked: Cleanliness, staff & service, room comfort

Shanghai Hilton Stay.

The Shanghai Hilton iis showing its age,but the location is great. We took the evening buffet, and it was very expensive, considering there was such a small selection of dishes on offer. I cannot fault any of the staff. They are all friendly, their spoken English is fantastic, and they go about their work in a very professional manner.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintain hotel. Very nice. But breakfast need to have more variety.
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Heather, Singapore

Liked: Cleanliness, staff & service, room comfort

Nice hotel with good service!

I reached the hotel pretty early but I was not able to get an early check-in so the staff made some arrangement for me to shower at the gym and freshen up. Also, I am able to park my luggage at the concierge for the time being. The next day, I remember the room service lady reminded me to bring along a coat as the weather turns cold. Good service :) I like that the hotel is quite near the Jing'An metro station.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Nice Stay at Hilton

Hotel located at city centre and easy to find taxi just outside the hotel
Stayed 2 nights in Nov 2017

8/10 Good

Shuk Mui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel with good view

stay was comfy enough. lounge breakfast was very simple. view was good from executive room. just that room was a bit dated in design though still very comfortable.
Stayed 3 nights in Oct 2017

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the center of Shanghai

The hotel staff is very friendly. The room is spacious and clean. The hotel breakfast buffet is also very good. The only thing annoying me is that it's really hard to get a cab near the hotel..
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need Internet? Atay elsewhere

The Hilton Shanghai is a perfectly acceptable hotel in a very convenient part of the city and the staff does its best to offer 5 star service. The big complaint with the hotel, and the reason I would question staying here again, is that their internet is practically useless. It disconnects constantly, making messenger services impossible to use effectively, and is so slow as to render all but the most basic internet services inoperable. Forget about keeping your files updated in the cloud and a large e-mail will keep your connection busy for the better part of a day. Granted the Hinton offers a premium service at a (higher) cost, but I still find it inexcusable for any major hotel, much less one that presumes to focus on business travelers, to offer such a key service at such a poor level.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Shanghai. The staffs are professional and very helpful
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is very clean. The shower kits (shampoo and conditioner) include PeterThomasRoth products. The staffs are very helpful. The breakfast buffet is great. The gym is very modern, The location of this hotel is golden.
Stayed 2 nights in Sep 2017

8/10 Good

Yunn Shyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Alexandre

Liked: Cleanliness, staff & service

Poor internet connection

Very slow internet connection made it hard for me to work efficiently
Stayed 2 nights in Jul 2017

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Hilton Shanghai

I had a problem with my room and the management did all they could to fix the problem for me. They did an excellent job of dealing with the problem. The hotel needs some more attention and room renovation. Also the area directly around the hotel is not very nice.
Stayed 1 night in Jul 2017

8/10 Good

Tomoyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for business

I love Hilton Shanghai very much. However, I had horrible experiences to get cabs around this area even at hotel front. It'd be great if the hotel would have any alternative services.
Stayed 3 nights in Jul 2017