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Palm Beach Hotel

3.0 star property
3-star hotel with a private beach, connected to a shopping center

Choose dates to view prices

Photo gallery for Palm Beach Hotel

Private beach, white sand, sun loungers, beach umbrellas
Exterior
Reception
Private beach, white sand, sun loungers, beach umbrellas
Outdoor pool, sun loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • On private beach
  • Bar
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
Kotu Stream Road, Serrekunda
  • Senegambia Craft Market
    ‪14 min walk‬
  • Bijilo Beach
    ‪5 min drive‬
  • Kololi Beach
    ‪5 min drive‬
  • Banjul (BJL-Banjul Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Double Room, Sea View

Minibar

Superior Double Room, Sea View

  • Sea view
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room

View from room

Standard Room

  • 172 sq ft
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

About the neighborhood

Serrekunda

On the beach.Stay at this Serrekunda hotel and you'll be within half a mile (1 km) of Senegambia Craft Market and 2 miles (3 km) of Tropic Shopping Centre. African Living Art Centre and Kololi Beach are also within 3 miles (5 km).

What's nearby

  • Senegambia Craft Market - 14 min walk - 0.8 miles
  • Sir Dawda Kairaba Jawara International Conference Center - 5 min drive - 2.8 miles
  • Bijilo Beach - 5 min drive - 2.6 miles
  • Kololi Beach - 5 min drive - 2.2 miles
  • Bijilo Forest Park - 5 min drive - 3.0 miles

Getting around

  • Banjul (BJL-Banjul Intl.) - 20 min drive

Restaurants

  • ‪La Parisienne - ‬4 min drive
  • ‪El Sol - ‬4 min drive
  • ‪kadie kadie restaurant - ‬4 min drive
  • ‪African Queen - ‬5 min drive
  • ‪The Vineyard, Gambia - ‬3 min drive

About this property

Palm Beach Hotel

3-star hotel with a private beach, connected to a shopping center
Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Palm Beach Hotel like an outdoor pool and a children's pool.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace.

Smoking is allowed in designated areas at this 3-star Serrekunda hotel.

  • 165 guestrooms or units
  • 16 levels
  • 2 buildings
  • Meeting rooms
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Palm Beach Hotel offers 165 air-conditioned accommodations with minibars. Rooms open to balconies or patios. Bathrooms include showers. Housekeeping is provided daily.

Languages

Dutch, English

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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 12:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palm Beach Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 18 per person (one way)
  • Air conditioning fee: EUR 11 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa and Mastercard. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Palm Beach Hotel Serrekunda
Palm Beach Serrekunda
Palm Beach Hotel Hotel
Palm Beach Hotel Serrekunda
Palm Beach Hotel Hotel Serrekunda

Frequently asked questions

How close is Palm Beach Hotel to the airport?

Palm Beach Hotel is 11.3 mi (20-min drive) away from the Banjul (BJL-Banjul Intl.) airport, the closest popular airport to the property.

Does Palm Beach Hotel have an airport shuttle?

Palm Beach Hotel offers an airport shuttle 24 hours a day, for a charge of EUR 18 per person, one way.

How close is Palm Beach Hotel to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Palm Beach Hotel offer free breakfast?

Palm Beach Hotel does not offer free breakfast.

Is there a casino at Palm Beach Hotel?

No, there is no casino at this hotel.

What time is check-in at Palm Beach Hotel?

Check-in start time: 2 PM; Check-in end time: 12:30 PM.

Is there free parking at Palm Beach Hotel?

Free parking is not available at this hotel.

Does Palm Beach Hotel have a pool?

Palm Beach Hotel features an outdoor pool and a children's pool.

Does Palm Beach Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Palm Beach Hotel have a spa?

This hotel doesn't have a spa, but it does offer massages and mani/pedis.

How close is Palm Beach Hotel to downtown Serrekunda?

Palm Beach Hotel is 0.3 mi away from Kotu.

Palm Beach Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 15 out of 58 reviews
Rating 8 - Good. 25 out of 58 reviews
Rating 6 - Okay. 8 out of 58 reviews
Rating 4 - Poor. 4 out of 58 reviews
Rating 2 - Terrible. 6 out of 58 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Rosemary

Disliked: Staff & service, amenities, property conditions & facilities
The a condition of the room was not safe the keys was ot working properly the hotal was durty the breakfast you i could not eat it it was terrible. O fridge in roo. You had to pay if you wanted one.i paid to stay for one week i check out the next day. In to i ither hotel cheeper and a hole two bedroom property self contained i would not recommend this hotal the manger was rude. And no refund. Very bad experiences
Stayed 7 nights in Apr 2024

8/10 Good

Allison

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2024

10/10 Excellent

Eliyas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

2/10 Terrible

Norbert

Disliked: Room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Bintu

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quite ok
Stayed 5 nights in Dec 2023

4/10 Poor

Alexander

Liked: Cleanliness
Disliked: Property conditions & facilities
The standard was quite low. No Refigerators in the rooms, no water was provided.the TV didn’t work and after 2 days one channel only. WiFi was dismal even in the lobby Was asked to pay for late checkout even though I got in at three am Breakfast did not have any Gambian food and omelettes were only with onions and nothing else
Stayed 4 nights in Nov 2023

10/10 Excellent

Modou

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience. I will definitely consider coming back in the future.

8/10 Good

Geoffrey

Stayed 2 nights in Jan 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Need tea and coffee and kettle in room also small fridge . Would make it a lot more comfortable.
Stayed 28 nights in Feb 2020

8/10 Good

Ramlat

Liked: Cleanliness
Had initial issues with front desk at check in but the manager was later involved and resolved my issue in a somewhat amicable way
Stayed 5 nights in Feb 2020

10/10 Excellent

Imtiaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Stayed 6 nights in Feb 2019

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Hotel was lovely. Staff friendly and really helpful. Would happily use this hotel again
Stayed 7 nights in Mar 2019

8/10 Good

Lamin

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel on the beach. Real value for money

Nice, clean and unassuming hotel on the beach. Well appointed rooms. Very good entertainment, pool and food. Excellent and welcoming staff. Real value for money. Part of the access road could be better but will recommend hotel anytime.
Stayed 2 nights in Mar 2018

8/10 Good

Ruth

Liked: Cleanliness, staff & service, room comfort

Location good for my needs

Good value for money and a great location for a bird watcher or those who like a quiet beach. Breakfasts were unexciting; staff friendly; some areas shabby but clean. I found the entertainment intrusive but others liked the activities and it was easy to get away. I preferred to eat just down the beach at the Konta Kinte

8/10 Good

Joshua

Liked: Cleanliness, staff & service
Disliked: Room comfort

Nice hotel with some issues

Had a nice stay at Palm Beach despite ongoing issues with water going off all the time (room A76). Very annoying when you're trying to have a shower! We also found it very difficult to get a sun lounger around the pool so spent most of our time at the beach. Otherwise, as described. Staff very friendly and room was clean but basic. Due to the issues with the water, I would not stay at the hotel again.
Stayed 11 nights in Jan 2018

2/10 Terrible

Kenneth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Tired hotel lacking facilities

This is a run down hotel in an indifferent location. While the staff were friendly and the restaurant/ breakfast was OK, the service provided by the hotel is short of acceptable. The room was grubby and in desperate need of a spring clean/ refurbishment. There was a single towel (a second reluctantly given) and a small tablet of soap, but absolutely nothing else in the room (no toiletries, phone, hair dryer, glasses, information, etc.). Also expect to pay extra for a fridge (about £25 per week and about £20 a week to use the hotel safe). The rooms have air conditioning, but the hotel will try to charge extra to have it connected (around £35 per week). Mosquito nets are available if you ask. The wifi in the pool and reception areas (none in the rooms) seems to work reasonably well. I was there for three nights only, but would not recommend a longer stay. Like a number of other reviewers, I too had trouble with the lock on my room (which was replaced). Fortunately, security does not seem to be an issue in the area.
Stayed 3 nights in Jan 2018

6/10 Okay

Susan

The hotel was okay for what we paid. Quite basic and a small pool for the size of the hotel.

2/10 Terrible

Hans

Disliked: Staff & service, property conditions & facilities, room comfort

A nightmare.

I booked a room with airconditioning, minibar and daily housekeeping. But I got a room without airconditioning, without minibar and I didn't automatically get a clean towel daily. The first day there was no hot water, only a cold shower in this so-called three star hotel. There was not any mosquito protection in the room. The room was awfully hot, it was impossible to sleep. The doorlock was broken and difficult to unlock. The reception was totally uncapable, they couldn't care less, made up nonsense, denied all responsibility and refused to do anything. There is no shop anywhere near the hotel. Water must be bought in the hotel for 1,70 euro each bottle! The hotelshopkeeper clearly abuses his monopoly in a shameful way. The hotel is on the beach in the middle of nowhere in a tourist ghetto. Around the hotel it is full of parasite people that bother you all the time. You must take a taxi and haggle about prices any time you want to leave the hotel or need something.

8/10 Good

JENNEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely but Breakfast needs to be improve and also the WiFi.

8/10 Good

Ruth

Liked: Property conditions & facilities, room comfort

Good overnight stop

Stayed twice for a single night when I needed a stopover to/from the north. Clean, comfortable, well-positioned, friendly staff. Food was OK. However I found the evening entertainment (first night cultural show; second night karaoke) intrusive as I wanted something more peaceful. Easy access to the beach and beach bar, plus less hassle than you get elsewhere once on the beach, made this a good overnight stop. I might find it a bit restrictive for a long stay.

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic but nice

Nice Hotel considering its 2 star status, close to the beach which is nice and they spray the rooms with bug spray which is good! Hotel is basic but nice, overall good value for money but don't expect luxury because you won't get it, you can't beat it for Value in Gambia though.

4/10 Poor

anthony, barnsley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

palm beach hotel......your joking

our original room did not have air con so it cost us £70 each to upgrade for the remaining 13 nights..the area around the pool was beautiful bt the water in the pool itself was below standard due to the fact the filters were NEVER turned on.the food bar and service around the pool was very good. the pool sun beds are a joke as is the breakfast inside the restaurant . its self service and the food is left uncovered with flies all over the place. having said all that you cant really grumble for £300 a week. its not a place I would go on my honeymoon but its spot on if you don't mind roughing it. lots and lots of the guests go back there time and time again.

4/10 Poor

Al Ceesay, London

Liked: Cleanliness, staff & service

Palm beach experience.

The hotel was ok very basic had lots of problems with the wifi and the taxi drivers at the entrance who are always asking for money not a good image, Apart from that the staffs are very helpful and friendly I got on very well with them.

6/10 Okay

PeterT, France

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great location, very friendly, value for money

The Palm Beach is a good holiday and package hotel, not expensive, well located, and excellent value for money. Rooms were large, housekeeping was good - fresh sheets and towels every day, rooms well cleaned, staff very friendly and pleasant. No aircon in rooms, which is OK as long as the nights are cool. No TV in my room despite asking several times. But big screen in lobby bar made up for it. My room was at the back, well away from the pool and the evening entertainment, which I appreciated - although the music stops around 10.30 which is fine. I was impressed with the good security of the hotel and the lovely beach. The only downside was the breakfasts, which can definitely do with improvement (e.g. real coffee, more types of cereal).