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Cycad Palm Hotel

3.5 star property
Enjoy the free WiFi at this 3.5-star Serowe hotel

Choose dates to view prices

Photo gallery for Cycad Palm Hotel

Outdoor banquet area
Food and drink
Premium Double Room, 1 Double Bed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk
Front of property
Property entrance

Reviews

4.0 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
Plot 25139 Dinokwane, Serowe
  • Place, Royal Cemetery
    ‪5 min drive‬
  • Place, Khama III Memorial Museum
    ‪5 min drive‬
  • Place, Khama Rhino Sanctuary
    ‪8 min drive‬

Room options

View all photos for Premium Double Room, 1 Double Bed, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Premium Double Room, 1 Double Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, 1 Bedroom

Premium bedding, individually decorated, individually furnished, desk

Deluxe Twin Room, 1 Bedroom

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Serowe

In Serowe .Within 6 miles (10 km) of this Serowe hotel, you'll find Khama III Memorial Museum and Royal Cemetery. Serowe Stadium is within 6 miles (10 km) and Lipscombe Monument is within 20 miles (32 km).

What's nearby

  • Royal Cemetery - 5 min drive - 4.2 miles
  • Khama III Memorial Museum - 5 min drive - 4.2 miles
  • Serowe Stadium - 8 min drive - 4.9 miles
  • Khama Rhino Sanctuary - 8 min drive - 5.9 miles
  • Khama Rhino Sanctuary - 17 min drive - 20.1 miles

Restaurants

  • ‪Serowe Hotel - ‬4 min drive
  • ‪Morning Star Bar - ‬9 min drive
  • ‪Barcelos - ‬6 min drive
  • ‪Pk Restaurant - ‬10 min drive
  • ‪White Palace Serowe - ‬2 min drive

About this property

Cycad Palm Hotel

Enjoy the free WiFi at this 3.5-star Serowe hotel
There's a restaurant on site. WiFi is free in public spaces. The business-friendly Cycad Palm Hotel also features a rooftop terrace, a garden, and laundry facilities. Self parking is free.

This 3.5-star Serowe hotel is smoke free.

  • 6 guestrooms or units
  • Meeting rooms
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Garden
  • Elevator
  • No smoking on site
  • Dining venue
Cycad Palm Hotel offers 6 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 9:00 AM for a fee: USD 12 for adults and USD 8 for children
  • A restaurant

Accessibility

  • Elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 56-inch LCD TV with premium channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately USD 12 for adults and USD 8 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

Property is also known as

Cycad Palm Hotel Serowe
Cycad Palm Hotel Gaborone
Cycad Palm Gaborone
Hotel Cycad Palm Hotel Gaborone
Gaborone Cycad Palm Hotel Hotel
Hotel Cycad Palm Hotel
Cycad Palm
Cycad Palm Hotel Hotel
Cycad Palm Hotel Serowe
Cycad Palm Hotel Hotel Serowe

Frequently asked questions

Does Cycad Palm Hotel have an airport shuttle?

Airport shuttle services are not available at Cycad Palm Hotel.

Does Cycad Palm Hotel offer free breakfast?

Free breakfast isn’t provided at Cycad Palm Hotel, but English breakfast is offered for a fee of USD 12 for adults and USD 8 for children. It's available every day from 7 AM to 9 AM.

Is there a casino at Cycad Palm Hotel?

No, there is no casino at this hotel.

What time is check-in at Cycad Palm Hotel?

Check-in start time: 2 PM; Check-in end time: 11:30 PM.

Is there free parking at Cycad Palm Hotel?

This hotel offers free self parking.

Does Cycad Palm Hotel have a pool?

Cycad Palm Hotel does not have a pool.

Does Cycad Palm Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Cycad Palm Hotel have a spa?

There are no spa services available at this hotel.

How close is Cycad Palm Hotel to downtown Serowe?

Cycad Palm Hotel is 3.9 mi away from Serowe.

Cycad Palm Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 2 out of 4 reviews

6.6/10

Cleanliness

5.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Orefitlhetse

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Despite confirmation of booking. We had no room reserved. The hotel was fully booked. We had to call the Managing Director, who finally squeezed us into the Managers rest room.
Stayed 1 night in Jun 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Expedia booking not aligned to hotel booking system, pokey room, in the morning - no water, no electricity, generator not working. Poor “hotel”.
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointing stay at Cycad Palm Hotel...

The two rooms we booked were fine. However, we completed the booking on "hotels.com" and reserved one room with 2 twin beds, which we learned the hotel did not offer. It took us over 30 minutes to check-in, because the reception desk clerk was not able to verify that I prepaid the room. Also, the hotel offers two buildings on the property, and the restaurant and bar are located in separate buildings, which made dining and drinking difficult, and this arrangement should be improved. I was required to order food in one building, then walk to the other building to order beers. Regarding food, we ordered a family dinner and were surprised that the kitchen staff took almost 2 hours to prepare pizza's, salads and a chicken plate. A suggestion is that the kitchen staff be provided better training, to allow for quicker dining experience for patrons.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020