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The Shilla Seoul

5.0 star property
5-star luxury hotel near Myeongdong Street

Choose dates to view prices

Photo gallery for The Shilla Seoul

Front of property
Bar (on property)
Exterior
5 restaurants, breakfast, lunch, dinner served; Korean cuisine
Premier Suite (Outdoor Pool Access Excluded) | 1 bedroom, premium bedding, down comforters, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Parking available
  • Gym

Explore the area

View in a map
249, Dongho-ro, Jung-gu, Seoul, 04605
  • Place, Dongdaemun History and Culture Park
    ‪16 min walk‬
  • Place, Myeongdong Street
    ‪3 min drive‬
  • Place, N Seoul Tower
    ‪5 min drive‬
  • Airport, Seoul (GMP-Gimpo Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Double Room (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Double Room (Outdoor Pool Access Excluded)

9.6 out of 10
Exceptional
(26 reviews)
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Twin Room (Outdoor Pool Access Excluded)

9.4 out of 10
Exceptional
(16 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Business Deluxe Double Room (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down comforters, minibar

Business Deluxe Double Room (Outdoor Pool Access Excluded)

8.0 out of 10
Very good
(6 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Business Deluxe Twin Room (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down comforters, minibar

Business Deluxe Twin Room (Outdoor Pool Access Excluded)

8.4 out of 10
Very good
(6 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Business Deluxe Double (The Executive Lounge Access) (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down comforters, minibar

Executive Business Deluxe Double (The Executive Lounge Access) (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(4 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Business Deluxe Twin (The Executive Lounge Access) (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down comforters, minibar

Executive Business Deluxe Twin (The Executive Lounge Access) (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(4 reviews)
  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Grand Deluxe (The Executive Lounge Access) (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down comforters, minibar

Executive Grand Deluxe (The Executive Lounge Access) (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(4 reviews)
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite Double (Executive Lounge access, Free Sauna) (Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down comforters, minibar

Superior Suite Double (Executive Lounge access, Free Sauna) (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(2 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Corner Deluxe (Outdoor Pool Access Excluded)

Grand Corner Deluxe (Outdoor Pool Access Excluded) | 1 bedroom, premium bedding, down comforters, minibar

Grand Corner Deluxe (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(1 review)
  • 549 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Business Deluxe Double (The Executive Lounge Access) (Outdoor Swimming Pool)

1 bedroom, premium bedding, down comforters, minibar

Executive Business Deluxe Double (The Executive Lounge Access) (Outdoor Swimming Pool)

9.0 out of 10
Wonderful
(4 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Business Deluxe Twin (The Executive Lounge Access) (Outdoor Swimming Pool)

1 bedroom, premium bedding, down comforters, minibar

Executive Business Deluxe Twin (The Executive Lounge Access) (Outdoor Swimming Pool)

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room (Outdoor Pool Access Included)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Double Room (Outdoor Pool Access Included)

10.0 out of 10
Exceptional
(8 reviews)
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room (Outdoor Pool Access Included)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Twin Room (Outdoor Pool Access Included)

9.6 out of 10
Exceptional
(4 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Business for 1 pax] Deluxe (daily Breakfast and free Laundry of a shirt or blouse 1 time per stay)

1 bedroom, premium bedding, down comforters, minibar

[Business for 1 pax] Deluxe (daily Breakfast and free Laundry of a shirt or blouse 1 time per stay)

10.0 out of 10
Exceptional
(2 reviews)
  • 388 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for [1 Pax Only] Executive Business Deluxe Double (The Executive Lounge Access for 1) (No Pool Access)

1 bedroom, premium bedding, down comforters, minibar

[1 Pax Only] Executive Business Deluxe Double (The Executive Lounge Access for 1) (No Pool Access)

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for [1 Pax Only] Executive Grand Deluxe Double (The Executive Lounge Access for 1) (No Pool Access)

1 bedroom, premium bedding, down comforters, minibar

[1 Pax Only] Executive Grand Deluxe Double (The Executive Lounge Access for 1) (No Pool Access)

  • 570 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for [Business PKG] Executive Business Deluxe Double(Executive Lounge for 1&free shirts laundry once)

1 bedroom, premium bedding, down comforters, minibar

[Business PKG] Executive Business Deluxe Double(Executive Lounge for 1&free shirts laundry once)

10.0 out of 10
Exceptional
(2 reviews)
  • 463 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Run Of House (Randomly Room assigned upon check-in/Outdoor Pool Access Excluded)

1 bedroom, premium bedding, down comforters, minibar

Run Of House (Randomly Room assigned upon check-in/Outdoor Pool Access Excluded)

  • 388 sq ft
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Corner Suite (Outdoor Pool Access Excluded)

Corner Suite (Outdoor Pool Access Excluded) | 1 bedroom, premium bedding, down comforters, minibar

Corner Suite (Outdoor Pool Access Excluded)

  • 732 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for [HALAL FRIENDLY] Deluxe Double Room (Indoor Pool Access Only) + Prayer Kit Provided

1 bedroom, premium bedding, down comforters, minibar

[HALAL FRIENDLY] Deluxe Double Room (Indoor Pool Access Only) + Prayer Kit Provided

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for [HALAL FRIENDLY] Deluxe Twin Room (Indoor Pool Access Only) + Prayer Kit Provided

1 bedroom, premium bedding, down comforters, minibar

[HALAL FRIENDLY] Deluxe Twin Room (Indoor Pool Access Only) + Prayer Kit Provided

  • 388 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [HALAL FRIENDLY] Business Deluxe Double Room (Indoor Pool Access Only) + Prayer Kit Provided

1 bedroom, premium bedding, down comforters, minibar

[HALAL FRIENDLY] Business Deluxe Double Room (Indoor Pool Access Only) + Prayer Kit Provided

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for [HALAL FRIENDLY] Business Deluxe Twin Room (Indoor Pool Access Only) + Prayer Kit Provided

1 bedroom, premium bedding, down comforters, minibar

[HALAL FRIENDLY] Business Deluxe Twin Room (Indoor Pool Access Only) + Prayer Kit Provided

  • 452 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [THE SHILLA X OLIVE YOUNG] Executive Grand Deluxe Double with Indoor Pool Access Only

1 bedroom, premium bedding, down comforters, minibar

[THE SHILLA X OLIVE YOUNG] Executive Grand Deluxe Double with Indoor Pool Access Only

  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for [THE SHILLA X OLIVE YOUNG] Superior Suites Double with Indoor Pool Access Only

1 bedroom, premium bedding, down comforters, minibar

[THE SHILLA X OLIVE YOUNG] Superior Suites Double with Indoor Pool Access Only

  • 710 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

[11.11 PROMOTION] Grand Corner Deluxe Double with Indoor Pool Access Only+T-MONEY (2EA)+Hotel Credit

  • Sleeps 4
  • 1 King Bed

[11.11 PROMOTION] Executive Business Deluxe Double with Indoor Pool Access Only+T-MONEY+Hotel Credit

  • Sleeps 3
  • 1 King Bed

[11.11 PROMOTION] Executive Business Deluxe Twin with Indoor Pool Access Only+T-MONEY + Hotel Credit

  • Sleeps 3
  • 2 Twin Beds

[11.11 PROMOTION] Executive Grand Deluxe Double with Indoor Pool Access Only + T-MONEY+Hotel Credit

  • Sleeps 3
  • 1 King Bed

[11.11 PROMOTION] Superior Suites Double with Indoor Pool Access Only + T-MONEY (2EA) + Hotel Credit

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

[DRAWING YOUR STAY] Business Deluxe Double with Indoor Pool Access Only + DIY Art Kit 1EA (Random)

  • Sleeps 4
  • 1 King Bed

[DRAWING YOUR STAY] Business Deluxe Twin with Indoor Pool Access Only + DIY Art Kit 1EA (Random)

  • Sleeps 4
  • 2 Twin Beds

[DRAWING YOUR STAY] Executive Business Deluxe Double with Indoor Pool Access Only+DIY Art Kit 1EA

  • Sleeps 3
  • 1 King Bed

[DRAWING YOUR STAY] Executive Business Deluxe Twin with Indoor Pool Access Only + DIY Art Kit 1EA

  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Seoul

City center stay.Your stay at this Jung-gu hotel places you within 2 miles (3 km) of Myeongdong Street and N Seoul Tower. Namdaemun Market and Gyeongbokgung Palace are also within 3 miles (5 km).

What's nearby

  • Dongdaemun Design Plaza - 15 min walk - 0.8 miles
  • Dongdaemun History and Culture Park - 16 min walk - 0.9 miles
  • Myeongdong Street - 3 min drive - 1.6 miles
  • Namdaemun Market - 4 min drive - 2.3 miles
  • N Seoul Tower - 5 min drive - 1.8 miles

Getting around

  • Dongguk University Station - 9 min walk
  • Seoul Station - 12 min drive
  • Incheon Intl. Airport (ICN) - 68 min drive

Restaurants

  • ‪팔선 - ‬1 min walk
  • ‪더 파크뷰 - ‬6 min walk
  • ‪더 라이브러리 - ‬1 min walk
  • ‪Dongguk Square - ‬12 min walk
  • ‪haus coffee dessert - ‬9 min walk

About this property

The Shilla Seoul

5-star luxury hotel near Myeongdong Street
The Shilla Seoul offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a sauna. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 3 meeting rooms. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury The Shilla Seoul. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Seoul hotel is smoke free.

  • 464 guestrooms or units
  • 23 levels
  • 5 dining venues
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
The Shilla Seoul offers 464 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Nov 23 - Nov 24
Total with taxes and fees
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Property amenities

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Valet parking on site (KRW 35,000 per stay)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; KRW 86,000 for adults and KRW 43,000 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Golf driving range
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch TV with premium cable channels
  • Netflix
  • Streaming services

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
The executive lounge is open 6:30-10 AM for breakfast Monday-Friday (6:30-10:30 AM Saturday, Sunday, and public holidays), 3:30-5 PM for afternoon tea, and 6-10 PM for happy hour.
This property's indoor pool is open daily 6 AM-10 PM.
Disposable personal items, such as toothbrush, toothpaste, and razors are available in-room (surcharge).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KRW 66000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 86000 for adults and KRW 43000 for children
  • Valet parking fee: KRW 35000 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KRW 66000.0 per day
  • Facilities fee: KRW 45000 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash.

Guests booking an Executive Level room type are permitted to invite up to 2 non-resident guests to the Executive Lounge during the week (excludes Friday, Saturday, Sunday, and public holidays) for a surcharge. Children under 13 years old are not allowed in the Executive Lounge, except on weekends and public holidays from noon to 3 PM and must be accompanied by a parent or guardian.
The indoor pool, fitness facility, and sauna are closed every third Wednesday of the month.
Children under 13 years old are only permitted to use the indoor and outdoor pools with parental supervision. Children under 13 years old are permitted to use the indoor pool on weekends only. Guests under 140 cm tall are permitted to use the outdoor swimming pool only while wearing a life jacket.
Guests booked in "no outdoor pool access" room categories are charged fees to access the pool. Entry to the outdoor pool may be limited due to maximum occupancy policy. In case of overcrowding, guests may have to wait to use the pools. Guests cannot pre-book entry to the pool. Up to 2 sun beds per room are available for use in the outdoor pool area (first-come, first-served basis) and some sun beds are prioritized for guests who book exclusive packages. Children under the age of 36 months must wear swim diapers in the pool. Rubber rings must be less than 1 meter in diameter and are only allowed in the children's pool. Access to Urban Island may be restricted in extreme weather conditions.
Please note: Guests will not be able to use or earn any points with third-party rewards programs at this property.

We should mention

  • The seasonal pool will open in March and close in November.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Seoul Shilla
Shilla Hotel
Shilla Hotel Seoul
Shilla Seoul
Shilla Seoul Hotel
The Shilla Seoul Hotel
The Shilla Seoul Hotel Seoul
The Shilla Hotel Seoul
The Shilla Seoul Seoul
The Shilla Seoul Hotel Seoul

Frequently asked questions

How close is The Shilla Seoul to the airport?

The Shilla Seoul is 20.3 mi (55-min drive) away from the Gimpo Intl. Airport (GMP) airport, the closest popular airport to the property.

How much does it cost to stay at The Shilla Seoul?

As of Oct 27, 2025, prices found for a 1-night stay for 2 adults at The Shilla Seoul on Nov 27, 2025 start from $326.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Shilla Seoul have an airport shuttle?

Airport shuttle services are not available at The Shilla Seoul.

Does The Shilla Seoul offer free breakfast?

Free breakfast isn’t provided at The Shilla Seoul, but buffet breakfast is offered for a fee of KRW 86000 for adults and KRW 43000 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 6:00 AM to 10:00 AM.

Is there a casino at The Shilla Seoul?

No, there is no casino at this hotel, but Seven Luck Casino Millennium Seoul Hilton Branch (5-min drive) and Seven Luck Casino Seoul Gangnam Branch (9-min drive) are nearby.

What time is check-in at The Shilla Seoul?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Shilla Seoul?

This hotel offers free self parking. Valet parking is available for KRW 35000 per stay.

Does The Shilla Seoul have a pool?

The Shilla Seoul features an indoor pool and a seasonal outdoor pool.

Does The Shilla Seoul have a restaurant?

There are 5 onsite restaurants, offering options like Korean cuisine and brunch.

Does The Shilla Seoul have a spa?

There are no spa services available at this hotel.

How close is The Shilla Seoul to downtown Seoul?

The Shilla Seoul is 1.7 mi away from Seoul.

Reviews

The Shilla Seoul Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 823 out of 1004 reviews
Rating 8 - Good. 95 out of 1004 reviews
Rating 6 - Okay. 45 out of 1004 reviews
Rating 4 - Poor. 20 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

Reviews

10/10 Excellent

Zhaofeng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience for staying here!
Stayed 1 night in Jul 2025

10/10 Excellent

Ji Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

hyunsuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service and the foods were all very satisfying!
Stayed 3 nights in Jul 2025

10/10 Excellent

Seung Joon

Stayed 1 night in Jul 2025

10/10 Excellent

anjali

Stayed 1 night in Jul 2025

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jia

Stayed 1 night in Jul 2025

10/10 Excellent

True

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, 5 star hotel. Staff were the best ive ever experienced!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Myra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel/Excellent Service in Seoul

By far and away the best service I have ever received at a hotel, and I have traveled extensively. We had two different people greet us before even making it near the entrance, then a single person made sure we were guided and immediately attended to. We were graciously given a free upgrade and when the staff found out that we were here for a special event for the kids, they printed a letter to them and have a box of chocolates, which my kids can't stop talking about. The breakfast buffet was spectacular and absolutely worth the price. My husband still talks about how every other hotel on our trip was a letdown. 100% we would stay at The Shilla again the next time we are in Seoul.
Stayed 1 night in Jun 2025

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly luxurious stay, it’s perfect for special occasions or if you’re just in the mood to treat yourself. While the hotel is situated uphill, the complimentary shuttle buses make it easy to get around, with convenient stops to duty free, public transport hubs, and even into the city (as long as you catch the right schedule). The service is exceptional from start to finish. From the moment you check in to the time you leave, every interaction feels polished and attentive. Staff go above and beyond to make every guest feel welcomed. Highly recommended for anyone looking for a high-end, memorable experience - for us it was our honeymoon!
Stayed 6 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

NINA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Tien

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This location is very customer centric. We love staying here because they’re very attentive and prompt.
Stayed 3 nights in Jun 2025

8/10 Good

Wah Poh

Traveled with family
Liked: Cleanliness, property conditions & facilities
The Shilla is a luxurious stay and the rooms are fantastic and facilities looked great albeit I did not get a chance to use them during my stay. The downside is the need to pay to access the outdoor pool and how there were several membership areas that meant guests did not have access to.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at many 5 star hotels before, and this hotel was the best one I have ever stayed by far! It made my stay so enjoyable. I was so impressed and am planning to stay there next time I am in Seoul.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kathy, San Jose

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Jonathan Miron

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This property isn’t inline with western values or customer service. Yes they bow, yes they smile but anything else is based on if you paid for it. For example, the outdoor pool isn’t included in the room. Even when you pay $300 for a family day pass it literally doesn’t include anything except the actual entry. Not even water is included. At the pool you’re not allowed to dive, jump, make a hand stand or anything kids enjoy. We reserved a Deluxe Business Suite for 4 people (2 adults and 2 kids) however the room only had one (1) bed. They asked us to pay for an extra bed. We slept 4 people in three beds. This suppose to be a 5 star hotel but the service is more inline with a 2star service. The food in the hotel is outrageously expensive and not worth it. We’re used to a more elevated service but for Seoul it’s considered the absolute best.
Stayed 5 nights in Jun 2025

10/10 Excellent

Michael, Tucson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Immaculate with great views and ultra professional service
Stayed 4 nights in Jun 2025

10/10 Excellent

Alfonso

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service, amenities, quality, food, location—everything was superb at The Shilla. Special recognition goes to the hotel staff, who went above and beyond with every interaction and request we had, even for those beyond the hotel's scope. I would gladly stay there again anytime. It is a destination in itself.
Stayed 2 nights in May 2025

10/10 Excellent

Sang hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

You-me

Stayed 3 nights in May 2025

10/10 Excellent

Stefano

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Shilla Seoul delivered a flawless luxury experience from start to finish. The service was exceptional and the staff were warm, professional, and genuinely attentive. My dinner at the Michelin-starred La Yeon was a true highlight, offering world-class cuisine with breathtaking views. Every detail felt thoughtful and intentional, making this one of the best hotel stays I’ve ever had.
Stayed 2 nights in May 2025

10/10 Excellent

Clay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and nice property. Breakfast buffet is very good
Stayed 1 night in May 2025

10/10 Excellent

Seungsik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025