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Lotte Hotel Jeju

5.0 star property
5-star beach resort near Jeju Teddy Bear Museum
VIP Access

Choose dates to view prices

Photo gallery for Lotte Hotel Jeju

Exterior
Lobby
Premier Suite (Ondol Garden) | Down comforters, in-room safe, desk, laptop workspace
Exterior
Down comforters, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Room service
  • Laundry

Explore the area

View in a map
35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island, 697-808
  • Jeju Teddy Bear Museum
    ‪3 min walk‬
  • Jungmun Saekdal Beach
    ‪8 min walk‬
  • International Convention Center
    ‪3 min drive‬
  • Jeju (CJU-Jeju Intl.)
    ‪46 min drive‬

Room options

View all photos for CHARLOTTE GARDEN FAMILY TWIN

Down comforters, in-room safe, desk, laptop workspace

CHARLOTTE GARDEN FAMILY TWIN

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for CHARLOTTE TERRACE OCEAN FAMILY TWIN

CHARLOTTE TERRACE OCEAN FAMILY TWIN | Down comforters, in-room safe, desk, laptop workspace

CHARLOTTE TERRACE OCEAN FAMILY TWIN

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for PREMIER OCEAN SUITE DOUBLE

Down comforters, in-room safe, desk, laptop workspace

PREMIER OCEAN SUITE DOUBLE

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (Ondol Garden)

Down comforters, in-room safe, desk, laptop workspace

Deluxe Room (Ondol Garden)

  • Sleeps 4
  • 1 Double Bed

View all photos for DELUXE MOUNTAIN TWIN

Down comforters, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN TWIN

  • Sleeps 3
  • 2 Twin Beds

View all photos for CHARLOTTE TERRACE OCEAN DOUBLE

Down comforters, in-room safe, desk, laptop workspace

CHARLOTTE TERRACE OCEAN DOUBLE

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Twin (Annex) - No View

Down comforters, in-room safe, desk, laptop workspace

Deluxe Family Twin (Annex) - No View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for CORNER SUITE DOUBLE DOUBLE

Down comforters, in-room safe, desk, laptop workspace

CORNER SUITE DOUBLE DOUBLE

  • Sleeps 4
  • 2 Double Beds

View all photos for Charlotte Family Twin - No View

Down comforters, in-room safe, desk, laptop workspace

Charlotte Family Twin - No View

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for DELUXE TERRACE OCEAN DOUBLE

Down comforters, in-room safe, desk, laptop workspace

DELUXE TERRACE OCEAN DOUBLE

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for DELUXE GARDEN DOUBLE

DELUXE GARDEN DOUBLE | Down comforters, in-room safe, desk, laptop workspace

DELUXE GARDEN DOUBLE

  • Sleeps 2
  • 1 Double Bed

View all photos for DELUXE MOUNTAIN DOUBLE

View from room

DELUXE MOUNTAIN DOUBLE

  • Sleeps 2
  • 1 Double Bed

View all photos for DEXLUE GARDEN FAMILY TWIN

DEXLUE GARDEN FAMILY TWIN | Down comforters, in-room safe, desk, laptop workspace

DEXLUE GARDEN FAMILY TWIN

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for DELUXE MOUNTAIN FAMILY TWIN

Down comforters, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN FAMILY TWIN

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for PREMIER OCEAN SUITE FAMILY TWIN

TV

PREMIER OCEAN SUITE FAMILY TWIN

  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

View all photos for Premier Suite (Ondol Garden)

Premier Suite (Ondol Garden) | Down comforters, in-room safe, desk, laptop workspace

Premier Suite (Ondol Garden)

  • Sleeps 6
  • 1 Queen Bed and 1 Twin Bed

View all photos for ROYAL SUITE

ROYAL SUITE | Down comforters, in-room safe, desk, laptop workspace

ROYAL SUITE

  • Sleeps 3
  • 1 Queen Bed

Family Twin Room, Terrace (POKEMON OCEAN)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for DELUXE MOUNTAIN SUITE FAMILY TWIN

Down comforters, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN SUITE FAMILY TWIN

  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

View all photos for JUNIOR SUITE TERRACE OCEAN DOUBLE DOUBLE

Down comforters, in-room safe, desk, laptop workspace

JUNIOR SUITE TERRACE OCEAN DOUBLE DOUBLE

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite (Pool Villa Twin Garden)

Family Suite (Pool Villa Twin Garden) | Down comforters, in-room safe, desk, laptop workspace

Family Suite (Pool Villa Twin Garden)

  • Sleeps 5
  • 1 Twin Bed and 1 Queen Bed

View all photos for Deluxe Family Twin (Main Building) - No View

Down comforters, in-room safe, desk, laptop workspace

Deluxe Family Twin (Main Building) - No View

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for DELUXE MOUNTAIN DOUBLE DOUBLE

DELUXE MOUNTAIN DOUBLE DOUBLE | Down comforters, in-room safe, desk, laptop workspace

DELUXE MOUNTAIN DOUBLE DOUBLE

  • Sleeps 4
  • 2 Double Beds

View all photos for PREMIER GARDEN FAMILY TWIN

Down comforters, in-room safe, desk, laptop workspace

PREMIER GARDEN FAMILY TWIN

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for HELLO KITTY FAMILY TWIN (KIDS)

Down comforters, in-room safe, desk, laptop workspace

HELLO KITTY FAMILY TWIN (KIDS)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for HELLO KITTY FAMILY TWIN (PRINCESS)

HELLO KITTY FAMILY TWIN (PRINCESS) | Down comforters, in-room safe, desk, laptop workspace

HELLO KITTY FAMILY TWIN (PRINCESS)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for HELLO KITTY FAMILY TWIN (LADIES)

HELLO KITTY FAMILY TWIN (LADIES) | Down comforters, in-room safe, desk, laptop workspace

HELLO KITTY FAMILY TWIN (LADIES)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for PREMIER OCEAN FAMILY TWIN

PREMIER OCEAN FAMILY TWIN | Down comforters, in-room safe, desk, laptop workspace

PREMIER OCEAN FAMILY TWIN

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Premier Room (Ondol Garden)

Down comforters, in-room safe, desk, laptop workspace

Premier Room (Ondol Garden)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Presidential Suite, Ocean View (Double)

Presidential Suite, Ocean View (Double) | Down comforters, in-room safe, desk, laptop workspace

Presidential Suite, Ocean View (Double)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for JUNIOR SUITE OCEAN TWIN

JUNIOR SUITE OCEAN TWIN | Down comforters, in-room safe, desk, laptop workspace

JUNIOR SUITE OCEAN TWIN

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite, 2 Double Beds (Ocean)

Down comforters, in-room safe, desk, laptop workspace

Premier Suite, 2 Double Beds (Ocean)

  • Sleeps 4
  • 2 Double Beds

View all photos for PREMIER GARDEN DOUBLE DOUBLE

Down comforters, in-room safe, desk, laptop workspace

PREMIER GARDEN DOUBLE DOUBLE

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for PREMIER OCEAN DOUBLE

PREMIER OCEAN DOUBLE | Down comforters, in-room safe, desk, laptop workspace

PREMIER OCEAN DOUBLE

  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Seogwipo

Walk to the beach.With a stay at this Jungmun resort, you'll be within half a mile (1 km) of Jeju Teddy Bear Museum and 6 miles (10 km) of Hello Kitty Island. Also within 9 miles (15 km) are Jeju Waterworld and Sanbangsan Mountain Carbonate Hot Springs.
View more Resorts in SeogwipoOpens in a new window

What's nearby

  • Jeju Teddy Bear Museum - 3 min walk - 0.2 miles
  • Jungmun Saekdal Beach - 8 min walk - 0.5 miles
  • Cheonjeyeon Falls - 12 min walk - 0.6 miles
  • International Convention Center - 3 min drive - 1.1 miles
  • The Museum of Sex and Health - 10 min drive - 5.7 miles

Getting around

  • Jeju Intl. Airport (CJU) - 37 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪신우성타운 - ‬4 min walk
  • ‪베메로 Bake Make Roast - ‬4 min walk
  • ‪BHC - ‬4 min walk
  • ‪콘페티 - ‬12 min walk

About this property

Lotte Hotel Jeju

5-star beach resort near Jeju Teddy Bear Museum
Lotte Hotel Jeju offers its guests a children's pool, an indoor pool, a waterslide, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

A casino, a fitness center, and a sauna are also featured at the luxury Lotte Hotel Jeju. A roundtrip airport shuttle is free during limited hours.

This 5-star Seogwipo resort is smoke free.

  • 500 guestrooms or units
  • 12 levels
  • Casino
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Lotte Hotel Jeju offers 500 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature down comforters. Satellite television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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The Shilla Jeju

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4.7 out of 5, Exceptional, 1,004 reviews
$229 nightly
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Total with taxes and fees
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Property amenities

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 10:00 AM to 5:00 PM
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KRW 85,000 for adults and KRW 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 4 gaming tables
  • Arcade/game room
  • Bowling alley
  • Casino (1,175 square feet of space)
  • Children's pool
  • Free children's club
  • Games
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 48400.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 85000 for adults and KRW 40000 for children
  • Rollaway bed fee: KRW 48400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Lotte Jeju
Jeju Hotel Lotte
Jeju Lotte
Jeju Lotte Hotel
Lotte Hotel Jeju
Lotte Jeju
Lotte Jeju Hotel
Lotte Hotel Jeju City
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte Jeju City
Lotte Hotel Jeju Seogwipo
Lotte Jeju Seogwipo
Lotte Hotel Jeju Seogwipo
Lotte Jeju City
Lotte Hotel Jeju Resort
Lotte Hotel Jeju Seogwipo
Lotte Hotel Jeju Resort Seogwipo

Frequently asked questions

How close is Lotte Hotel Jeju to the airport?

Lotte Hotel Jeju is 24.5 mi (37-min drive) away from the Jeju Intl. Airport (CJU) airport, the closest popular airport to the property.

How much does it cost to stay at Lotte Hotel Jeju?

As of Sep 5, 2025, prices found for a 1-night stay for 2 adults at Lotte Hotel Jeju on Sep 16, 2025 start from $164.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Lotte Hotel Jeju have an airport shuttle?

Lotte Hotel Jeju offers a free airport shuttle, available during limited hours.

How close is Lotte Hotel Jeju to the beach?

This resort is a short 13-minute walk from Jungmun Saekdal Beach and 6.7 mi (18-min drive) from Hwasun Golden Sand Beach. Don't forget your sunscreen!

Does Lotte Hotel Jeju offer free breakfast?

Free breakfast isn’t provided at Lotte Hotel Jeju, but buffet breakfast is offered for a fee of KRW 85000 for adults and KRW 40000 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Lotte Hotel Jeju?

During your stay you can enjoy the 1175 square-foot casino on site, featuring 4 gaming tables.

What time is check-in at Lotte Hotel Jeju?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Lotte Hotel Jeju?

Free parking is not available at this resort.

Does Lotte Hotel Jeju have a pool?

Lotte Hotel Jeju features an indoor pool, an outdoor pool, and a children's pool.

Does Lotte Hotel Jeju have a restaurant?

Yes, there is a restaurant on site.

Does Lotte Hotel Jeju have a spa?

This resort doesn't have a spa, but it does offer massages.

How close is Lotte Hotel Jeju to downtown Seogwipo?

Lotte Hotel Jeju is 1.6 mi away from Yerae-dong.

Lotte Hotel Jeju Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 807 out of 1000 reviews
Rating 8 - Good. 116 out of 1000 reviews
Rating 6 - Okay. 36 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eunju

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service
Stayed 3 nights in May 2025

10/10 Excellent

sungkyu

Stayed 2 nights in Jun 2025

10/10 Excellent

JianJie

Stayed 4 nights in May 2025

10/10 Excellent

Ignacio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience
Stayed 2 nights in May 2025

8/10 Good

Young Jin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and the warm pool with a view was amazing
Stayed 3 nights in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
no reply for shuttle bus inquiry e-mail from the customer; too low sink to wash face and hands; 7 e-vehicle regular chargers not working for the regular charger card; no control for 2 fast charger vehicles which parked more than an hour after fully charged
Stayed 3 nights in May 2025

10/10 Excellent

Audrey

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Would stay again, would be nice to get bottled water in room daily
Stayed 2 nights in May 2025

10/10 Excellent

Misung

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Apr 2025

10/10 Excellent

NA RAE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a family friendly one, probably attractive to families with small kids who love to use outdoor pool. It's a huge complex with 11-stories high building, even though it looks like a small four-level buidling when you enter the complex. It has a well decorated dedicated garden which is a perfect walking trail. The breakfast is excellent with varous choices available to fit your preference. Would love to come back later. Just one strange thing is that they sent me a message to online check-in, but it turns out I had to wait in line to get the check-in completed. Sort of strange experience, but the staff was super friendly. Got a free coffee coupon for VIP access perks.
night-scape of hotel property and the garden
outdoor pool and performance stage -- available to hotel guests
Stayed 3 nights in Apr 2025

10/10 Excellent

Suyun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, my only minor complaint is that our room was pretty far from the main lobby so it was a haul. However, we were really close to a side exit door and had easy access to the pool area which made it worth it. My kids loved the pool and kids play area. During our trip in mid-April, it was still a bit chilly outside but the pools are temperature controlled so it was great. We took dips during the day and in the evening, when they had live music. Breakfast was beyond amazing. So many choices and a separate area with sweet treats for the kids. Hotel is also close to some big tourist spots - just about 10 minutes from the Hello Kitty museum, which was a big hit for our girls. I have been to Jeju multiple times since childhood but this was my first time staying at Lotte and I loved it. I would definitely consider coming back in the future. Highly recommend if you have children.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashley

Stayed 3 nights in Apr 2025

10/10 Excellent

Minsung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family with young kids.
Stayed 5 nights in Apr 2025

4/10 Poor

Walerka

Stayed 1 night in Apr 2025

10/10 Excellent

Tuck Wing

Stayed 4 nights in Apr 2025

10/10 Excellent

Padmanabha Rai

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at Lotte Jeju
Stayed 2 nights in Apr 2025

4/10 Poor

Yewon

Stayed 2 nights in Apr 2025

10/10 Excellent

Grace, Bellevue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beauful property to stay in Jeju Island. It’s located by the beautiful beach and there are many shops and restaurants within walking distance. No perks or upgrade being a VIP client was little disappointing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paola

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and conveniently located in one of the most exciting areas of Jeju. The hotel is perfect for families as it has an arcade, bolling alley and kids club area. It is also located near convenience stores, restaurants and the Teddy Bear Museum.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Lotte are so amazing! They are so helpful with all queries. The facilities are immaculate. We had a wonderful stay and felt very relaxed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Melanie

Traveled with partner
Air conditioning was broken
Stayed 3 nights in Mar 2025

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel because of it's Hello Kitty rooms. The entire 4th floor was decorated with Sanrio themes and the room we stayed in was amazing! There are 3 different HK theme rooms. We were assigned the 'Ladies room'. Service was impeccable and all the hotel staff were friendly and welcoming! We would definitely come again. Thank you!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ka Eun Grace

Stayed 2 nights in Mar 2025