6/10 Okay
Donna W.
Aug 21, 2018
Nice area but the villa not for us... sorry
Firstly we would like to thank you for letting us stay at your villa. Although we would like to say a few things that had an impact on our stay. We didn’t realise that it was on a bus route and on a quite busy road which when you are trying to relax by the pool it’s a bit off putting having a bus load of people stare at you. The pool area was overgrown and weeds growing up through the paving stones. For a family of 7 we found both the pool area and patio area was small and restricting. The fig trees which had been cut were just left at the bottom of the patio area and hadn’t been cleared away.
While we were there we had an issue with the pool. We contacted the “managers” of the villa and after 24hrs of no response we had to contact the owner of the villa ( who lives in Portugal) direct to try and sort it out. We must admit Amy was very efficient and got someone out within 2-3 hours but after they came round we were told that the pool was out of action for yet another 24hrs so all in all 3 days we couldn’t use the pool. And it still wasn’t fixed by the time we left the villa.
We were not advised that the house next door had scaffolding up and on a couple of mornings we were woken up to the sound of electronic hammers being used. We found it difficult to open all the windows and shutters to look at the spectacular view but because of the scaffolding we felt overlooked.
The villa itself was very clean ,tidy and comfortable. The surrounding area and views were stunning with lots to see and do. We would return to the area again as we thoroughly enjoyed it but unfortunately not to the villa. Very sorry.
Mr Mrs Wraith
Donna W.
Stayed 11 nights in Jul 2018