Swissotel Sarajevo

5.0 star property
5-star luxury hotel, connected to a shopping center in Marijin Dvor

Choose dates to view prices

Photo gallery for Swissotel Sarajevo

Exterior
Lobby
Reception
Indoor pool
Breakfast area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Vrbanja 1, Sarajevo, 71000
  • Place, Bosnian Parliament Building
    ‪3 min walk‬
  • Place, Ali Pasha's Mosque
    ‪7 min walk‬
  • Place, National Museum of Bosnia and Herzegovina
    ‪7 min walk‬
  • Airport, Sarajevo (SJJ-Sarajevo Intl.)
    ‪10 min drive‬

Room options

Swiss, Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

Swiss, Premier Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

Swiss, Premier Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Swiss, Room, 2 Double Beds

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

Swiss, Classic Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 388 sq ft
  • Sleeps 3
  • 2 Double Beds

Swiss, Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

Swiss, Classic Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Suite, 1 King Bed with Sofa bed (Panorama)

  • 829 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed (Panorama)

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Sarajevo

Marijin Dvor stay.You'll be steps from Bosnian Parliament Building and within a 10-minute walk of National Museum of Bosnia and Herzegovina with a stay at this Marijin Dvor hotel. Sarajevo History Museum and Ali Pasha's Mosque are also within half a mile (1 km).

What's nearby

  • Bosnian Parliament Building - 3 min walk - 0.2 miles
  • Skenderija Centre - 5 min walk - 0.3 miles
  • Ali Pasha's Mosque - 7 min walk - 0.4 miles
  • National Museum of Bosnia and Herzegovina - 7 min walk - 0.4 miles
  • Gazi Husrev-Beg Mosque - 3 min drive - 1.6 miles

Getting around

  • Podlugovi Station - 28 min drive
  • Sarajevo (SJJ-Sarajevo Intl.) - 10 min drive

Restaurants

  • ‪Swissotel - ‬1 min walk
  • ‪Crvena Jabuka - ‬5 min walk
  • ‪Metropolis SCC - ‬1 min walk
  • ‪The Fusion - ‬4 min walk
  • ‪Stretto - ‬3 min walk

About this property

Swissotel Sarajevo

5-star luxury hotel, connected to a shopping center in Marijin Dvor
Swissotel Sarajevo offers its guests an indoor pool, a sauna, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. A 24-hour business center and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. Spa services, multilingual staff, and concierge services are also featured at the luxury Swissotel Sarajevo. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Sarajevo hotel is smoke free.

  • 218 guestrooms or units
  • 21 levels
  • 2 dining venues
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Built in 2018
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Coffee shop
Swissotel Sarajevo offers 218 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (EUR 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissotel Sarajevo

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: EUR 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Swissotel Sarajevo.

Property is also known as

Swissotel Sarajevo Hotel
Swissotel Sarajevo Hotel
Swissotel Sarajevo Sarajevo
Swissotel Sarajevo Hotel Sarajevo

Frequently asked questions

How close is Swissotel Sarajevo to the airport?

Swissotel Sarajevo is 4.7 mi (10-min drive) away from the Sarajevo (SJJ-Sarajevo Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Swissotel Sarajevo?

As of Jan 23, 2026, prices found for a 1-night stay for 2 adults at Swissotel Sarajevo on Jan 24, 2026 start from $238.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Swissotel Sarajevo have an airport shuttle?

Swissotel Sarajevo offers an airport shuttle 24 hours a day, on request, for a charge of EUR 50 per vehicle, one-way.

Does Swissotel Sarajevo offer free breakfast?

Swissotel Sarajevo does not offer free breakfast.

Is there a casino at Swissotel Sarajevo?

No, there is no casino at this hotel.

What time is check-in at Swissotel Sarajevo?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. A fee applies for early check-in.

Is there free parking at Swissotel Sarajevo?

Free parking is not available at this hotel. Valet parking is available for EUR 15 per day.

Does Swissotel Sarajevo have a pool?

Swissotel Sarajevo features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Swissotel Sarajevo have a restaurant?

There are 2 onsite restaurants, offering options like local and international cuisine and brunch.

Does Swissotel Sarajevo have a spa?

This hotel doesn't have a spa, but it does offer deep-tissue massages, Ayurvedic treatments, and facials.

How close is Swissotel Sarajevo to downtown Sarajevo?

Swissotel Sarajevo is 0.3 mi away from Sarajevo.

Swissotel Sarajevo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 265 out of 374 reviews
Rating 8 - Good. 57 out of 374 reviews
Rating 6 - Okay. 27 out of 374 reviews
Rating 4 - Poor. 15 out of 374 reviews
Rating 2 - Terrible. 10 out of 374 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Keskin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Ayman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kaneez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful. The hotel is literally connected to the SCC which was SO continent for food and shopping!! Its also just a short 30 minute walk / 8 minute drive away from old town. You can also get the tram which is right outside the hotel by the mall entrance. There is even another mall right opposite outside with more food and shopping options. The room was clean, spacious and amazing views. 10/10
Stayed 3 nights in Oct 2025

6/10 Okay

Aasim

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Service was abysmal. Room phone was broken. Called hotel multiple times throughout the day across the trip -- no answer. Raised the issue with front desk multiple times, nothing was done. Other requests were likewise ignored.
Stayed 3 nights in Oct 2025

8/10 Good

Javeryah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Osama

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, super clean and convenient location
Stayed 1 night in Sep 2025

4/10 Poor

Siobhan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not a western hotel despite its name

The good: our room was huge and the bed was comfortable. The service at the front desk was excellent. The breakfast was also delicious with plenty of options. The bad: there is no alcohol served in the hotel. No lounge bar, nothing, as well as very few options anywhere around the hotel. Even dining options are limited. The no alcohol policy is nowhere stated on the website. It is also far away from the main attractions of Sarajevo. It is close to a mall, but we didn’t come to Sarajevo to go to a mall. Lastly, the restaurant for dinner is terrible and there are very few options around the hotel. The two nights we were there, there was only one other table occupied and our food still took forever and was served cold. My brother’s chair broke when he went to get up from the table and he is not a large man. (175 lbs). Not one apology or question whether he was ok.
Stayed 2 nights in Sep 2025

6/10 Okay

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room, terrible breakfast.

Really spacious and nice rooms with fantastic windows. Overall very happy with the room even though small details could be better. However, the breakfast was terrible and not worthy a 5 star hotel which ruined the overall experience of the hotel. We were there at 9am and breakfast closed at 10.30 so still plenty of time left of the breakfast but we arrived to a chaos. Half of the plates with dishes were empty and the other half were almost empty. No one bothered to refill it and no one bothered to clean up the mess people have made. There were food all over the floor and on the counter. The eggs were all chrushed. It looked like my 2-year old daughters pre school had been there before us.
Stayed 1 night in Sep 2025

10/10 Excellent

Derwin, Jersey City

Stayed 6 nights in Aug 2025

10/10 Excellent

Nadia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Beautiful, clean great staff . Breakfast was great
Stayed 2 nights in Aug 2025

10/10 Excellent

Nadia

Traveled with group
Liked: Amenities
Very nice and clean hotel. Friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Shahm

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient with Central access, mall access, wonderful service
Stayed 2 nights in Aug 2025

10/10 Excellent

Julius

Stayed 2 nights in Aug 2025

10/10 Excellent

Mehmet

Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing 5 stars.

Amazing staff and service. Beautiful hotel. Thoroughly enjoyed our stay, made it so special. If I ever return to Sarajevo, will definitely stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Vahid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing as always

As always amazing service very welcoming staff always happy to help, very clean good location definitely recommend Swiss hotel Sarajevo. We will definitely be coming back again ⭐️
Stayed 2 nights in Jul 2025

10/10 Excellent

Saim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Jul 2025

8/10 Good

Sanjay, West Lafayette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be coming back

Very nice overall! Staff is very customer focused and you really feel welcome.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher, Denver

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large rooms, clean, free minibar, excellent staff that can help you with booking anything. Excellent breakfast, terrific location! I stayed in many 5 star hotels on my trip and this was by far the best!
Stayed 2 nights in Jun 2025

10/10 Excellent

catherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradeable y muy buenba atención
Stayed 2 nights in Jun 2025

10/10 Excellent

Hala

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel and stay!!
Stayed 1 night in Jun 2025

10/10 Excellent

Gavin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025