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Hotel Story

3.0 star property
3-star hotel near Sacred Heart Cathedral, connected to a shopping center

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Photo gallery for Hotel Story

Reception
Front of property
Standard Double Room | Minibar, desk, iron/ironing board, free cribs/infant beds
Hallway
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Saliha H. Muvekita 4, Sarajevo, 71000
  • Place, Gazi Husrev-Beg Mosque
    ‪3 min walk‬
  • Place, Latin Bridge
    ‪5 min walk‬
  • Place, Sarajevo City Hall
    ‪8 min walk‬
  • Airport, Sarajevo (SJJ-Sarajevo Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, iron/ironing board, free cribs/infant beds

Standard Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | Minibar, desk, iron/ironing board, free cribs/infant beds

Family Room

  • 323 sq ft
  • Sleeps 4
  • 1 Twin Bed and 1 King Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Minibar, desk, iron/ironing board, free cribs/infant beds

2 Bedroom Apartment

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Comfort 2 Bedroom Apartment

Comfort 2 Bedroom Apartment | Living area | Flat-screen TV

Comfort 2 Bedroom Apartment

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bed

View all photos for Exclusive Double Room

Exclusive Double Room | Minibar, desk, iron/ironing board, free cribs/infant beds

Exclusive Double Room

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Sarajevo

Heart of Sarajevo.A stay at this Old Town Sarajevo hotel places you steps from Sacred Heart Cathedral and within a 5-minute walk of Gazi Husrev-Beg Mosque. Latin Bridge and Eternal Flame are also within half a mile (1 km).

What's nearby

  • Gazi Husrev-Beg Mosque - 3 min walk - 0.2 miles
  • Latin Bridge - 5 min walk - 0.3 miles
  • Eternal Flame - 5 min walk - 0.3 miles
  • Sebilj Fountain - 7 min walk - 0.4 miles
  • Sarajevo City Hall - 8 min walk - 0.5 miles

Getting around

  • Podlugovi Station - 34 min drive
  • Sarajevo (SJJ-Sarajevo Intl.) - 25 min drive

Restaurants

  • ‪Metropolis Midtown - ‬2 min walk
  • ‪Tesla Pub - ‬1 min walk
  • ‪Deco Bar - ‬1 min walk
  • ‪mrvica old town - ‬1 min walk
  • ‪Downtown - ‬2 min walk

About this property

Hotel Story

3-star hotel near Sacred Heart Cathedral, connected to a shopping center
There's a coffee shop/cafe on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Story.

This 3-star Sarajevo hotel is smoke free.

  • 9 guestrooms or units
  • Continental breakfast (free)
  • Manager's reception (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
Hotel Story offers 9 air-conditioned accommodations with minibars and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Sarajevo hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Hotel Grand
  • Breakfast included
  • Parking included
  • Free WiFi
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3.5 out of 5, Good, 127 reviews
Hotel Grand

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 10 per day); reservations required
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Living room

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out fee: EUR 30

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night
  • Administrative fee: EUR 1.02 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per vehicle (one-way)
  • Nearby parking fee: EUR 10 per day (984 ft away)
  • Late check-out fee: EUR 30
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served or allowed at Hotel Story.

Property is also known as

Hotel Story Sarajevo
Story Sarajevo
Hotel Story Hotel
Hotel Story Sarajevo
Hotel Story Hotel Sarajevo

Frequently asked questions

How close is Hotel Story to the airport?

Hotel Story is 6.3 mi (25-min drive) away from the Sarajevo (SJJ-Sarajevo Intl.) airport, the closest popular airport to the property.

Does Hotel Story have an airport shuttle?

Hotel Story offers an airport shuttle from 6:00 AM to midnight, on request, for a charge of EUR 20. per vehicle, one-way.

Does Hotel Story offer free breakfast?

Hotel Story offers free continental breakfast every day from 7:30 AM to 10:30 AM.

Is there a casino at Hotel Story?

No, there is no casino at this hotel.

What time is check-in at Hotel Story?

Check-in start time: 2 PM; Check-in end time: 10:30 PM.

Is there free parking at Hotel Story?

Free parking is not available at this hotel.

Does Hotel Story have a pool?

Hotel Story does not have a pool.

Does Hotel Story have a spa?

There are no spa services available at this hotel.

How close is Hotel Story to downtown Sarajevo?

Hotel Story is 0.7 mi away from Sarajevo.

Reviews

Hotel Story Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 35 out of 46 reviews
Rating 8 - Good. 8 out of 46 reviews
Rating 6 - Okay. 0 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

Reviews

8/10 Good

Parastoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very adequate, convenient and great location
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was great, as well as the hotel location. However, beds were super squeaky so we were waking each other up all the time. Also, the beds and pillows are very unconfortable. The hotel should invest in that asap, as we couldn’t rest there at all, while its a nice property overall. Also, the parking is too far for someone who has more luggage.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in mint condition. Extremely clean. Looks like brand new hotel. Staff is exceptionally friendly and helpful. Location is in the middle of old town Sarajevo. Walking distance to every importand point in the old town. Also, could not be safer location. Recommend this hotel by all means. Covered parking is available one block from the hotel, and also open lot is extremely close. All within walking distance. Not a single problem or complaint.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel at a reasonable price. Enough room for a family of 5 which is hard to come by in Sarajevo. Staff were friendly, professional, and helpful. Room was quiet. Fantastic location. We will definitely stay here again!
Stayed 1 night in Jun 2021

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location and excellent staff. Condition was mostly good, but shower did not drain well which made the bathroom floor very wet. Other than that, it was great.
Stayed 3 nights in Sep 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff is 5-stars PLUS!

This is a great place that is in the middle of everything in Sarajevo. But what really stood out was the friendly staff that made are stay even more enjoyable. They were extremely helpful whenever we needed it. Much thanks to all of them!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Alex, DC

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in Sarajevo, great staff, great breakfast. They will arrange your airport pick up and drop off.
Stayed 4 nights in Aug 2019

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

soha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Zed, USA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location but you need to park at a nearby garage and walk to the hotel.
Stayed 2 nights in Jul 2019

10/10 Excellent

Fakhir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Just fabulous. Amazing location and service. The front desk lady was beyond helpful!
Stayed 2 nights in Jul 2019

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book it!

Great place to stay in the best location in Sarajevo. Had a lovely stay!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Dona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Great location. Large room. Bathroom had some unusual elements with the way pipes were run.
Stayed 1 night in May 2019

8/10 Good

Yuen Chi

Liked: Cleanliness, staff & service, room comfort

Modern hotel at good location

Good location & spacious room.
Stayed 2 nights in Apr 2019

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. Rooms were tidy. Love the contemporary modern renovation of the hotel. Room was so spacious. Location was central to town. Excellent customer service. I will be visiting again
Stayed 4 nights in Mar 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern near the old town

Friendly staff, new and modern room/bath, good breakfast
Stayed 2 nights in Feb 2019

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little find in Sarajevo

Great find in the heart of Sarajevo. The staff went above and beyond to make sure our stay was perfect and were super friendly.
Stayed 4 nights in Jan 2019

8/10 Good

yoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location modern hotel

I stayed 1night with my husband in 2bedroom apartment. The location is GRATE! It is center of the old town, many tourist spots, restaurants, shops, and small supermarket are around the hotel. Big shopping mall is in 10min. from the hotel. Very convenient for everything. Modern and warm interior, and I was impressed with room names. It was not room1 or room2, but chapter1 or chapter2, because the hotel was " HOTEL STORY". I liked the sense. As for amenities are basic as a foreign hotel for Japanese, and slippers are nice! One thing I was disappointed, it was laundry. The hotel description from HOTELS.COM showed us the hotel has self-service laundry, but the house rules in our room said that we have to use hotel laundry service if we want to wash our clothes. The most important thing when we choose an apartment, not any other hotels is the laundry machine. We packed our clothes for 9days trip as the plan, we will wash them at hotel story. So we were shocked. Besides one bedroom door knob was broken and fell off when I turned it to close the door. But it was not big deal. The breakfast was good, and staff cared us finely. Calling a taxi for the airport, and translation to the taxi driver, furthermore two staff came out to see off us when we depart for the airport. Staff were very nice and friendly!! Stay there again? ....hummmm if it has a laundry machine in the apartment, probably yes. But if you don't mind that you should stay The Hotel Story. I recommend you!
Stayed 1 night in Jan 2019

8/10 Good

Rana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay just opposite museum for Crimes against Humanity in Sarajevo.. Right in city centre. Have limited parking with rather difficult access as neighbours put street tables for lunch all day making very difficult to reverse. I liked the idea of story pics on walls. Nice idea.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect staff and modern hotel..location location location!!!
Stayed 2 nights in Jul 2018

2/10 Terrible

Omer Faruk

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rezalet

Rezalet - 3 ay önce 2 yatak odalı daire satınalıp ödemesini yaptık. Otele girişte rezervasyonumuz olmadığını ve ödediğimiz odanın dolu olduğunu söylediler. Çok daha küçük bir odaya mecburen razı olduk. - 2 gün sonra odanın kapısına temizlik istediğimizi asmamıza rağmen temizlik yapılmadı, çöplerimiz taştı. Ancak 3. Gün Resepsiyona sitem ettikten sonra yüzeysel temizlik yapılmış, tuvalet, lavobo hala temiz değildi. - Son gecemizde hava sıcaklığı -3 ve binada kalorifer yanmıyordu. Resepsiyon boştu kimseye ulaşamadık, neyseki odada küçük bir split klima vardı o biraz havayı kırdı ama sabaha kadar donduk.
Stayed 4 nights in Jan 2024