Sapporo Grand Hotel

4.0 star property
4-star hotel near Sapporo Clock Tower

Choose dates to view prices

Photo gallery for Sapporo Grand Hotel

4 restaurants, breakfast, lunch, dinner served; French cuisine
Hallway
4 restaurants, breakfast, lunch, dinner served; French cuisine
[Grand in Grand] Presidential Suite Room/lounge access, Non Smoking | Living room | Flat-screen TV
[Grand in Grand] Presidential Suite Room/lounge access, Non Smoking | Down comforters, individually furnished, blackout drapes, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Nishi 4-chome 1-jo Kita Chuo-ku, Sapporo, Hokkaido, 060-0001
  • Sapporo Clock Tower
    ‪5 min walk‬
  • Odori Park
    ‪8 min walk‬
  • Tanukikoji Shopping Street
    ‪8 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪43 min drive‬

Room options

Corner Deluxe Twin Room -Non Smoking, East Building

10.0 out of 10
Exceptional
(1 review)
  • 667 sq ft
  • Sleeps 4
  • 2 Twin Beds

[JULY,2025 Renewal]Superior Twin Room (3 people, Main Building)

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

[JULY,2025 Renewal]Double Room, Non Smoking (Small, Main Building)

  • 226 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

[Grand in Grand] Junior Suite (Double Bed)/lounge access, Non Smoking

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

[JULY,2025 Renewal]Double Room, Non Smoking (Main Building)

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Luxury Double Room : Non-smoking, East Building

  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Floor Large Twin Room/lounge access, Non Smoking

  • 420 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Executive Floor Large Hollywood Twin Room/lounge access, Non Smoking

  • 420 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Executive Floor Suite Room(Twin Bed)/lounge access, Non Smoking

  • 1055 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Executive Floor Premier Double 1 King/lounge access, Non Smoking

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Room with Tatami Non-smoking, East Building

  • 667 sq ft
  • Sleeps 5
  • 2 Twin Beds

Executive Floor Double Room/lounge access, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Floor Deluxe Double Room/lounge access, Non Smoking

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Floor Junior Suite (Twin Bed)/lounge access, Non Smoking

  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Executive Floor Hollywood Twin Room/lounge access, Non Smoking

  • 312 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

[Grand in Grand] Deluxe Double Room/lounge access, Non Smoking

  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed

Comfort Large Hollywood Twin Room - Non Smoking, East Building

9.2 out of 10
Wonderful
(9 reviews)
  • 420 sq ft
  • Sleeps 2
  • 2 Twin Beds

[Grand in Grand] Double Room/lounge access, Non Smoking

  • 419 sq ft
  • Sleeps 2
  • 1 Double Bed

[Grand in Grand] Deluxe Twin Room/lounge access, Non Smoking

  • 581 sq ft
  • Sleeps 2
  • 2 Twin Beds

Run of House, Single Room - Non Smoking

9.0 out of 10
Wonderful
(42 reviews)
  • 226 sq ft
  • Sleeps 1
  • 1 Twin Bed

Run of House, Twin Room - Non Smoking

8.8 out of 10
Excellent
(47 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Run of House, Double Room - Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed

Run of House, Twin with extra bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Premier Double Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

[JULY,2025 Renewal]Superior Twin Room, Non Smoking (Main Building)

7.8 out of 10
Good
(13 reviews)
  • 290 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Comfort Double Room, Non Smoking, East Building

10.0 out of 10
Exceptional
(2 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed

[Grand in Grand] Junior Suite (Twin Bed)/lounge access, Non Smoking

  • 721 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 2 Large Twin Beds

Corner King Double Room-Non Smoking, East Building

9.8 out of 10
Exceptional
(11 reviews)
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Large Twin Room, Non Smoking, East Building

9.0 out of 10
Wonderful
(21 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Twin Room-Non Smoking, East Building

9.0 out of 10
Wonderful
(11 reviews)
  • 473 sq ft
  • Sleeps 4
  • 2 Twin Beds

Connecting Room : Non-smoking, East Building

8.6 out of 10
Excellent
(4 reviews)
  • 753 sq ft
  • Sleeps 5
  • 4 Twin Beds

Triple Room, Non Smoking, Annex Building

8.0 out of 10
Very good
(3 reviews)
  • 441 sq ft
  • Sleeps 3
  • 3 Twin Beds

Quadruple Room, Non Smoking, Annex Building

8.0 out of 10
Very good
(5 reviews)
  • 570 sq ft
  • Sleeps 4
  • 4 Large Twin Beds

[JULY,2025 Renewal]Double Room, Non Smoking (Main Building)

8.4 out of 10
Very good
(18 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

[Grand in Grand] Presidential Suite Room/lounge access, Non Smoking

  • 1744 sq ft
  • Sleeps 2
  • 2 Twin Beds

[JULY,2025 Renewal]Superior Double Room, Non Smoking (Main Building)

8.4 out of 10
Very good
(12 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

【East Building】Connecting Room Non-smoking

  • Sleeps 5

Universal Room

  • Sleeps 2

East Building Standard Light Court Twin Room

  • Sleeps 2

Run Of House Single Smoking

  • Sleeps 1

Annex Building Standard Twin Room

  • Sleeps 2

Main Building Executive Junior Suite

  • Sleeps 2

【East Building】Comfort Large Hollywood Twin Room Non-smoking

  • Sleeps 2

【East Building】 Comfort Double Room Smoking

  • Sleeps 2

【East Building】Anniversary Double Room Non-smoking

  • Sleeps 2

East Building Standard Large Twin Room Non-smoking

  • Sleeps 3

Main Building Standard Double Room

  • Sleeps 2

【Grand In Grand】Junior Suite Double/Lounge Access

  • Sleeps 2

East Building Standard Corner Twin Room

  • Sleeps 2

East Building Standard Light Court Double Room

  • Sleeps 2

East Building Comfort Deluxe Twin Room

  • Sleeps 4

【East Building】Comfort Japanese Living Room Non-smoking

  • Sleeps 5

【Annex】 Standard Family Room Non-smoking

  • Sleeps 4

East Building Comfort Junior Suite

  • Sleeps 2

【Main Building】Double Room Smoking

  • Sleeps 2

【East Building】 Comfort Large Twin Room Smoking

  • Sleeps 2

East Building Comfort Suite

  • Sleeps 2

East Building Comfort Connecting Room

  • Sleeps 4

【East Building】Deluxe Twin Room Non-smoking

  • Sleeps 4

July 2025 Renewal【Main Building】Superior King Double Room Non Smoking

  • Sleeps 2

【East Building】Corner King Double Room Non-smoking

  • Sleeps 2

East Building Concept Corner Deluxe Room

  • Sleeps 4

【Main Building】Superior Twin Room Smoking

  • Sleeps 2

Run Of House Twin With Extra Bed Non Smoking

  • Sleeps 3

Run Of House Single Non Smoking

  • Sleeps 1

Main Building Executive Deluxe Queen Room with Garden View

  • Sleeps 2

East Building Comfort Light Court Double Room

  • Sleeps 2

East Building Comfort Light Court Twin Room

  • Sleeps 2

East Building Executive Family Room

  • Sleeps 2

Run Of House Twin Non Smoking

  • Sleeps 2

July 2025 Renewal【Main Building】Superior Twin Room Non-Smoking

  • Sleeps 2

East Building Comfort Deluxe King Room

  • Sleeps 2

【Grand In Grand】Well-Being Deluxe Twin Room/Lounge Access

  • Sleeps 2

【Annex】 Standard Triple Room Non-smoking

  • Sleeps 3

【Grand In Grand】Super Bath Deluxe King Room/Lounge Access

  • Sleeps 2

Main Building Standard Single Room

  • Sleeps 1

East Building Comfort Double Room

  • Sleeps 2

East Building Comfort Superior Twin Room

  • Sleeps 2

East Building Comfort Corner King Room

  • Sleeps 2

July 2025 Renewal【Main Building】Queen Double Room Non-Smoking

  • Sleeps 2

【East Building】Corner Deluxe Twin Room Non-smoking

  • Sleeps 2

【Grand In Grand】Super Suite Twin/Lounge Access

  • Sleeps 2

【East Building】 Comfort Double Room Non-smoking

  • Sleeps 2

Run Of House Double Non Smoking

  • Sleeps 2

Run Of House Twin With Extra Bed Smoking

  • Sleeps 3

【Grand In Grand】Intelligence Double Room/Lounge Access

  • Sleeps 2

【Grand In Grand】Junior Suite Twin/Lounge Access

  • Sleeps 2

Large Twin Room (Comfort Floor)

  • Sleeps 3

【East Building】Comfort Hollywood Twin Room Smoking

  • Sleeps 2

【East Building】Comfort Premium King Double Room Non-smoking

  • Sleeps 2

Twin Room (East Wing) *Allocated On Arrival

  • Sleeps 2

[Executive Floor] Deluxe Double Room/Lounge Access

  • Sleeps 2

[Executive Floor] Double Room/Lounge Access

  • Sleeps 2

[Executive Floor] Large Twin Room/Lounge Access

  • Sleeps 2

July 2025 Renewal [Main Building] Superior Twin Room/3 People Use

  • Sleeps 3

[Executive Floor] Hollywood Twin Room/Lounge Access

  • Sleeps 2

[Executive Floor] Large Hollywood Twin Room/Lounge Access

  • Sleeps 2

[Executive Floor] Premier King Double Room/Lounge Access

  • Sleeps 2

July 2025 Renewal [Main Building] Semi-Double Room

  • Sleeps 1

[Executive Floor] Suite Room (Twin)/Lounge Access

  • Sleeps 2

July 2025 Renewal [Main Building] Double Room Non-Smoking

  • Sleeps 2

[Executive Floor] Junior Suite Room (Twin)/Lounge Access

  • Sleeps 2

Standard Double Room-Non-Smoking

  • Sleeps 2

Standard Superior Twin Room-Non Smoking

  • Sleeps 3

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About the neighborhood

Sapporo

Heart of Sapporo.Within a 10-minute walk of this Sapporo City Centre hotel, you'll find Sapporo Clock Tower and Tanukikoji Shopping Street. Sapporo TV Tower and Odori Park are also within half a mile (1 km).

What's nearby

  • Sapporo Clock Tower - 5 min walk - 0.3 miles
  • Sapporo TV Tower - 7 min walk - 0.4 miles
  • Odori Park - 8 min walk - 0.4 miles
  • Tanukikoji Shopping Street - 8 min walk - 0.5 miles
  • Hokkaido University - 11 min walk - 0.6 miles

Getting around

  • Sapporo Station - 5 min walk
  • Nishi-Yon-Chome Stop - 6 min walk
  • New Chitose Intl. Airport (CTS) - 56 min drive

Restaurants

  • ‪布袋 - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪味の時計台 駅前通り総本店 - ‬3 min walk
  • ‪山頭火 札幌北1条チカホ店 - ‬2 min walk
  • ‪しゃば蔵 - ‬2 min walk

About this property

Sapporo Grand Hotel

4-star hotel near Sapporo Clock Tower
There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Sapporo Grand Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Sapporo hotel.

  • 494 guestrooms or units
  • 16 levels
  • 3 buildings
  • 4 dining venues
  • Built in 1934
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Sapporo Grand Hotel offers 494 accommodations with complimentary bottled water and slippers. Each accommodation is individually furnished. Beds feature down comforters. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Stroller

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 2,500 per night; includes in/out privileges)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,800 for adults and JPY 1,800 for children
  • 4 restaurants
  • A bar/lounge

Things to do

  • Art gallery
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (37 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 3800 for adults and JPY 1800 for children
  • Covered self parking fee: JPY 2500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sapporo Grand
Sapporo Grand Hotel
Sapporo Grand Hotel Hotel
Sapporo Grand Hotel Sapporo
Sapporo Grand Hotel Hotel Sapporo

Frequently asked questions

How close is Sapporo Grand Hotel to the airport?

Sapporo Grand Hotel is 7.1 mi (26-min drive) away from the Sapporo Okadama Airport (OKD) airport, the closest popular airport to the property.

How much does it cost to stay at Sapporo Grand Hotel?

As of Aug 29, 2025, prices found for a 1-night stay for 2 adults at Sapporo Grand Hotel on Sep 8, 2025 start from $91.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sapporo Grand Hotel have an airport shuttle?

Airport shuttle services are not available at Sapporo Grand Hotel.

How close is Sapporo Grand Hotel to the beach?

This hotel is 10.5 mi (32-min drive) from Otaru Dream Beach and 14.4 mi (40-min drive) from Zenibako Beach. Don't forget your sunscreen!

Does Sapporo Grand Hotel offer free breakfast?

Free breakfast isn’t provided at Sapporo Grand Hotel, but full breakfast is offered for a fee of JPY 3800 for adults and JPY 1800 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Sapporo Grand Hotel?

No, there is no casino at this hotel.

What time is check-in at Sapporo Grand Hotel?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Sapporo Grand Hotel?

Free parking is not available at this hotel. Self parking is available for JPY 2500 per night.

Does Sapporo Grand Hotel have a pool?

Sapporo Grand Hotel does not have a pool.

Does Sapporo Grand Hotel have a restaurant?

There are 4 onsite restaurants, offering options like French cuisine, garden views, and light fare.

Does Sapporo Grand Hotel have a spa?

There are no spa services available at this hotel.

How close is Sapporo Grand Hotel to downtown Sapporo?

Sapporo Grand Hotel is 0.2 mi away from Sapporo.

Sapporo Grand Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1040 out of 1635 reviews
Rating 8 - Good. 448 out of 1635 reviews
Rating 6 - Okay. 103 out of 1635 reviews
Rating 4 - Poor. 28 out of 1635 reviews
Rating 2 - Terrible. 16 out of 1635 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Craig, Boise

Stayed 2 nights in May 2025

8/10 Good

Craig, Boise

Stayed 1 night in May 2025

8/10 Good

Myung, Mill Creek

Traveled with partner
Liked: Cleanliness, staff & service, amenities
In spite of a 4 star hotel reception from the entry to checkin, the room I checked was smelly, dark, and archaic, which was still clean and spacious though, reminded me of a motel room somewhere in US midwest city. They definitely need a renovation.
Stayed 2 nights in May 2025

6/10 Okay

George

Traveled with family
Old hotel. Staff not so helpful
Stayed 2 nights in Mar 2025

6/10 Okay

Donald

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Carpet was stained, thread bare and old. Bathroom smelled moldy, toilet wand was moldy. Bed was very, very firm. Pillows were unusual. Rooms need renovation. Housekeeping was attentive. Convenient to JR train station and Metro.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an old hotel but very clean. Room very spacious. Breakfast is excellent lots of variety. Close to small restaurants and Daimaru Department Store. Good location. Unfortunately for 5* Hotel the staff do not speak English well. It is hard to ask questions.
Stayed 3 nights in Apr 2025

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and amenities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times now and it continues to be a great old hotel. Rooms could use a renovation but they are still very clean and comfortable. Location and amenities are top notch.
Stayed 2 nights in Nov 2024

10/10 Excellent

Qing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location. It's walking distance to Sapporo station and the hotel is connected to underground tunnel which is very convenient on rainy days. Breakfast is good. The hotel is not new but very well maintained, room is spacious which is rare in Japan. Staff are so friendly. I would recommend this hotel to anyone who visit Sapporo
Stayed 2 nights in Apr 2025

10/10 Excellent

Arnoud, Lakewood

Liked: Cleanliness, property conditions & facilities
I already answered questions about what I liked. Nothing more to say
Stayed 5 nights in Apr 2025

10/10 Excellent

Nelson, West Covina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at Sapporo Grand. Staff was outstanding and best part of the experience. Facility was in very good condition and there are nice dining and snacking options onsite. Only slight negative is that my room was a little bit dated. But everything g worked and was very clean.
Stayed 4 nights in Apr 2025

10/10 Excellent

emiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and very convenient by using underpass
Stayed 4 nights in Apr 2025

8/10 Good

Ethel Maraon

Stayed 5 nights in Apr 2025

10/10 Excellent

Jacky

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. No complaints
Stayed 1 night in Apr 2025

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

6/10 Okay

chew

Liked: Staff & service
Quite old hotel.
Stayed 5 nights in Apr 2025

10/10 Excellent

Zack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quick and kind service when checked in. They showed us to our rooms and offered to help with our bags. Showed us where the emergency exits were as well and made themselves very accessible if we needed anything. Location was perfect and you could even access the subway from the basement level or shop without even going outside. Beds and pillows were comfortable. The room and bathroom were a good size and clean. Great hotel and experience staying with them.
Stayed 2 nights in Mar 2025

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Wedding

Disappointed in the condition of rooms but impressed with staff, service and location.
Stayed 7 nights in Mar 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sapporo Grand is still Grand

Absolutely amazing stay in premier deluxe king bed room on 14th floor. Both buffet and sit down Japanese set breakfast were delicious! Also enjoyed the 1934 BAR 2.5 hour drink and small plate with jazz music. Warm and helpful hospitality. The location is so convenient too! Between Sapporo Station and Odori Park.
Stayed 4 nights in Mar 2025

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were excellent. Onsen was very good too. Will be returning
Stayed 3 nights in Mar 2025

8/10 Good

YUJIRO, Yokohama

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative thing at this hotel was the unavailability of the safe inside guest room.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael, Port Dover

Stayed 3 nights in Mar 2025

6/10 Okay

Vic

Liked: Staff & service
Disliked: Property conditions & facilities
Good location and nice staff. However, the room condition is not great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alex

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel stay experience in Sapporo, excellent service, comfortable and spacious room, and fine breakfast restaurants.
Stayed 4 nights in Feb 2025