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New Otani Inn Sapporo

3.5 star property
3.5-star hotel near Sapporo Clock Tower

Choose dates to view prices

Photo gallery for New Otani Inn Sapporo

Deluxe Quadruple Room, Non Smoking | Living area | LCD TV, pay movies
Exterior
Reception
Elevator
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
Nishi1-1, Kita 2, Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Sapporo Clock Tower
    ‪2 min walk‬
  • Sapporo TV Tower
    ‪5 min walk‬
  • Odori Park
    ‪14 min walk‬
  • Sapporo (CTS-New Chitose)
    ‪43 min drive‬

Room options

View all photos for Deluxe Quadruple Room, Non Smoking

Deluxe Quadruple Room, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Deluxe Quadruple Room, Non Smoking

  • 495 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Natural Comfort Double "ZEN"

Premium bedding, down comforters, desk, laptop workspace

Natural Comfort Double "ZEN"

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese Superior

Japanese Superior | Premium bedding, down comforters, desk, laptop workspace

Japanese Superior

  • 495 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for Premium Twin Room

Premium bedding, down comforters, desk, laptop workspace

Premium Twin Room

  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Natural Comfort Twin "ZEN"

Premium bedding, down comforters, desk, laptop workspace

Natural Comfort Twin "ZEN"

  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Twin Room, 1 Bedroom, Non Smoking

Executive Twin Room, 1 Bedroom, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Executive Twin Room, 1 Bedroom, Non Smoking

  • 495 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Twin

Premium bedding, down comforters, desk, laptop workspace

Moderate Twin

  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Double Room

Premium Double Room | Premium bedding, down comforters, desk, laptop workspace

Premium Double Room

  • 258.3 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Smoking

Premium bedding, down comforters, desk, laptop workspace

Comfort Double Room, Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room, Smoking

Premium bedding, down comforters, desk, laptop workspace

Comfort Twin Room, Smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Triple Room

Premium Triple Room | Premium bedding, down comforters, desk, laptop workspace

Premium Triple Room

  • 280 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Natural Comfort Triple "ZEN"

Premium bedding, down comforters, desk, laptop workspace

Natural Comfort Triple "ZEN"

  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Moderate Triple

Moderate Triple | Premium bedding, down comforters, desk, laptop workspace

Moderate Triple

  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Triple Room, Smoking

Premium bedding, down comforters, desk, laptop workspace

Triple Room, Smoking

  • 280 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Japanese Superior Room Non Smoking

Interior

Japanese Superior Room Non Smoking

  • Sleeps 6
  • 6 Twin Futons

View all photos for Natural Comfort Floor Large Twin Room Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Natural Comfort Floor Large Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Twin Room Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Premium Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Superior Twin Room Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Premium Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Natural Comfort Floor Twin Room Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Natural Comfort Floor Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Natural Comfort Floor Triple Room Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Natural Comfort Floor Triple Room Non Smoking

  • Sleeps 3

View all photos for Natural Comfort Double Room Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Natural Comfort Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Natural Comfort Floor Large Double Room Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Natural Comfort Floor Large Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Corner Twin Room Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Premium Corner Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Room Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Moderate Twin Room Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Large Twin Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Moderate Large Twin Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Superior Double Room Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Premium Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Single Room Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Premium Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Moderate Large Double Room

Premium bedding, down comforters, desk, laptop workspace

Moderate Large Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Deluxe Twin Room Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Moderate Triple Room

Premium bedding, down comforters, desk, laptop workspace

Moderate Triple Room

  • Sleeps 3

View all photos for Natural Comfort Floor King Room Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Natural Comfort Floor King Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Triple Room Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Premium Triple Room Non Smoking

  • Sleeps 3

View all photos for Premium Double Room Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Premium Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Natural Comfort Double Room Smoking

Premium bedding, down comforters, desk, laptop workspace

Natural Comfort Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Executive Twin Room

Living area | LCD TV, pay movies

Premium Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Natural Comfort Floor Triple Room Smoking

Premium bedding, down comforters, desk, laptop workspace

Natural Comfort Floor Triple Room Smoking

  • Sleeps 3

View all photos for Moderate Single Room Non Smoking

Interior

Moderate Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Natural Comfort Floor Twin Room Smoking　

Premium bedding, down comforters, desk, laptop workspace

Natural Comfort Floor Twin Room Smoking　

  • Sleeps 2
  • 2 Twin Beds

View all photos for Natural Comfort Floor Single Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Natural Comfort Floor Single Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for [Premium]Suite Room 70 Sqm 13th Floor[Twin Room][Non-Smoking]

Premium bedding, down comforters, desk, laptop workspace

[Premium]Suite Room 70 Sqm 13th Floor[Twin Room][Non-Smoking]

  • Sleeps 2
  • 2 Double Beds

View all photos for Moderate Twin Room

Premium bedding, down comforters, desk, laptop workspace

Moderate Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Connected Twin Room Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Moderate Connected Twin Room Non Smoking

  • Sleeps 6

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About the neighborhood

Sapporo

Heart of Sapporo.Within a 10-minute walk of this Sapporo City Centre hotel, you'll find Sapporo Clock Tower and Sapporo TV Tower. Also, Sapporo JR Tower is within half a mile (1 km) and Hokkaido University is within 2 miles (3 km).

What's nearby

  • Sapporo Clock Tower - 2 min walk - 0.1 miles
  • Sapporo TV Tower - 5 min walk - 0.3 miles
  • Sapporo JR Tower - 8 min walk - 0.4 miles
  • Odori Park - 14 min walk - 0.8 miles
  • Hokkaido University - 14 min walk - 0.8 miles

Getting around

  • Sapporo Station - 2 min walk
  • Odori Station - 7 min walk
  • New Chitose Intl. Airport (CTS) - 56 min drive

Restaurants

  • ‪Japanese Ramen Noodle Lab Q - ‬1 min walk
  • ‪北海道食市場丸海屋離 - ‬1 min walk
  • ‪北海道らーめん奥原流・久楽本店 - ‬1 min walk
  • ‪粋な居酒屋 あいよ 北3条店 - ‬1 min walk
  • ‪Picante 札幌駅前店 - ‬1 min walk

About this property

New Otani Inn Sapporo

3.5-star hotel near Sapporo Clock Tower
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, gift shops/newsstands, and laundry facilities are also featured at New Otani Inn Sapporo. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Sapporo hotel.

  • 340 guestrooms or units
  • 13 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1981
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
New Otani Inn Sapporo offers 340 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. LCD televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste. Irons/ironing boards and change of towels can be requested.

Languages

English, Japanese

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,000 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,200 for adults and JPY 1,600 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (37 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3200 for adults and JPY 1600 for children
  • Self parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

New Otani Inn Sapporo
New Otani Sapporo
Sapporo New Otani Inn
New Otani Inn Sapporo Hotel
New Otani Inn Sapporo Sapporo
New Otani Inn Sapporo Hotel Sapporo

Frequently asked questions

How close is New Otani Inn Sapporo to the airport?

New Otani Inn Sapporo is 5 mi (24-min drive) away from the Sapporo Okadama Airport (OKD) airport, the closest popular airport to the property.

Does New Otani Inn Sapporo have an airport shuttle?

Airport shuttle services are not available at New Otani Inn Sapporo.

How close is New Otani Inn Sapporo to the beach?

This hotel is 11.2 mi (31-min drive) from Otaru Dream Beach and 14 mi (39-min drive) from Zenibako Beach. Don't forget your sunscreen!

Does New Otani Inn Sapporo offer free breakfast?

Free breakfast isn’t provided at New Otani Inn Sapporo, but buffet breakfast is offered for a fee of JPY 3200 for adults and JPY 1600 for children. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at New Otani Inn Sapporo?

No, there is no casino at this hotel.

What time is check-in at New Otani Inn Sapporo?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at New Otani Inn Sapporo?

Free parking is not available at this hotel. Self parking is available for JPY 2000 per night.

Does New Otani Inn Sapporo have a pool?

New Otani Inn Sapporo does not have a pool.

Does New Otani Inn Sapporo have a restaurant?

Yes, there are 2 restaurants on site.

Does New Otani Inn Sapporo have a spa?

There are no spa services available at this hotel.

How close is New Otani Inn Sapporo to downtown Sapporo?

New Otani Inn Sapporo is 0.2 mi away from Sapporo.

New Otani Inn Sapporo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 278 out of 737 reviews
Rating 8 - Good. 297 out of 737 reviews
Rating 6 - Okay. 119 out of 737 reviews
Rating 4 - Poor. 31 out of 737 reviews
Rating 2 - Terrible. 12 out of 737 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Older style hotel however the location is good, mid way between Sapporo Station and Odori Park, both walkable. Lots of restaurants nearby which made it very convenient especially when it was snowing!
Stayed 6 nights in Feb 2025

6/10 Okay

Jonathan

Liked: Cleanliness
Nothing special.
Stayed 1 night in Feb 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Good breakfast
Stayed 1 night in Jan 2025

4/10 Poor

Stephen M, BRISTOW

Stayed 8 nights in Dec 2024

8/10 Good

Nathan

Stayed 13 nights in Dec 2024

10/10 Excellent

Estrella Luz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very efficient, check in and check out were a breeze. Room was big enough for three people and we love that the bathroom floor was heated.
Stayed 4 nights in Dec 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

English speaking, hospitality staff.

I was traveling with my wife and three grandchildren and became sick while I was in Japan. The hotel called a taxi for me and had the taxi take me to a Japanese health clinic where I met an English speaking Japanese Doctor Who was able to diagnose my condition, and prescribe medication for me. This is the best hotel that I have ever been in.
Stayed 1 night in Dec 2024

10/10 Excellent

Zhou

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

kenia

Stayed 1 night in Dec 2024

10/10 Excellent

Keegan

Stayed 2 nights in Oct 2024

8/10 Good

Mark

Business traveler, Traveled with family
Liked: Staff & service, amenities
The Hotel was near many things in Sapporo Downtown area.
Stayed 2 nights in Oct 2024

8/10 Good

Juchen, Torrance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good and staffs are friendly. I basically can walk to many places.
Stayed 3 nights in Jun 2024

10/10 Excellent

HOON CHIAT

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

tracie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient location.
Stayed 4 nights in Jul 2024

8/10 Good

Jose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Great location. Kind of smelly and the air conditioning never cooled down the room.
Stayed 2 nights in Jul 2024

8/10 Good

May May

Traveled with family
Liked: Cleanliness, staff & service, amenities
At lobby provide green tea, toothbrush, bathball all accessories
Stayed 1 night in Apr 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and accessible.
Stayed 3 nights in Dec 2023

8/10 Good

Valerie

Stayed 3 nights in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near Sapporo station. Second time staying here. It is the pick up for the Niseko bus, and waling distance to the Rusutsu bus. There are family marts and lawsons within walking dsistance (across the street). Room was sufficient and will stay here again.
Stayed 3 nights in Dec 2023

8/10 Good

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minute walk to either Sapporo Station and Odori Park. Hotel staff are really nice and surprisingly quiet for its location.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

6/10 Okay

Masaki

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are not friendly and treat us as very unprofessionally. Very disorganized, no smile at all. Only manager was good but rest of others are not nice. I was so disappointed.
Stayed 1 night in Dec 2022

10/10 Excellent

Hong G

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was impeccable!! It was pouring rain, and needed a cab. The employee in the lobby ran out to hail a cab for us!! So grateful for his help. One thing about the room though, there are no usb plugs, so if you need to charge your devices, make sure bring electric outlet plug.
Stayed 2 nights in Nov 2022

8/10 Good

luan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nicely renovated hotel with bad AC.

The hotel seems like it was recently renovated. The room was clean and large, they did forget to repaint the window ledge for some reason. Breakfast was good with many options. Wifi was good. Two problems with this hotel. The beds were really hard, harder than sleeping on tatami mat. The AC barely worked. Good thing it's cool at night in Sapporo so we just sleep with the window open. Overall we enjoyed our stay and would recommend the hotel.
Stayed 3 nights in Jul 2022