Best Western Plus Santa Marta Hotel

3.5 star property
3.5-star hotel near Parque de los Novios

Choose dates to view prices

Photo gallery for Best Western Plus Santa Marta Hotel

Poolside bar
Terrace/patio
Exterior
View from property
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking included

Explore the area

Map
Calle 24 No 3-65, Santa Marta, 470004
  • Parque de los Novios
    ‪5 min walk‬
  • Bahia de Santa Marta
    ‪6 min walk‬
  • Santa Marta Cathedral
    ‪8 min walk‬
  • Santa Marta (SMR-Simon Bolivar)
    ‪18 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • City view
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Living Room)

  • City view
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Twin Beds, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds, Non Smoking

  • Partial ocean view
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 1 King Bed, Non Smoking

  • Partial ocean view
  • 258 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • City view
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Santa Marta

Oceanside stay.Within a 10-minute walk of this Los Cocos hotel, you'll find Parque de los Novios and Old San Juan de Dios Hospital Museum. Marina Santa Marta and Santa Marta Cathedral are also within half a mile (1 km).

What's nearby

  • Parque de los Novios - 5 min walk - 0.3 miles
  • Bahia de Santa Marta - 6 min walk - 0.4 miles
  • Marina Santa Marta - 6 min walk - 0.4 miles
  • Santa Marta Cathedral - 8 min walk - 0.4 miles
  • Rodadero Sea Aquarium and Museum - 14 min drive - 4.5 miles

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 28 min drive

Restaurants

  • ‪Ouzo - ‬5 min walk
  • ‪Restaurant Y Arepas Yiya - ‬3 min walk
  • ‪La Sarten Dorada - ‬6 min walk
  • ‪Subway - ‬3 min walk
  • ‪Hotel Medellín Santa Marta - ‬3 min walk

About this property

Best Western Plus Santa Marta Hotel

3.5-star hotel near Parque de los Novios
Best Western Plus Santa Marta Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business center on site. Event space at this hotel measures 409 square feet (38 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Plus Santa Marta Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Santa Marta hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 15 levels
  • 409 sq ft of conference space
  • 38 sq m of conference space
  • Built in 2016
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Best Western Plus Santa Marta Hotel offers 126 accommodations with minibars and espresso makers. 42-inch LCD televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Santa Marta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: COP 26,000 for adults and COP 26,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 60000.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 26000 for adults and COP 26000 for children
  • Airport shuttle fee: COP 60000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: COP 60000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Best Western Plus Santa Marta
Best Western Plus Santa Marta
Best Western Plus Santa Marta Hotel Hotel
Best Western Plus Santa Marta Hotel Santa Marta
Best Western Plus Santa Marta Hotel Hotel Santa Marta

Frequently asked questions

How close is Best Western Plus Santa Marta Hotel to the airport?

Best Western Plus Santa Marta Hotel is 9.8 mi (28-min drive) away from the Santa Marta (SMR-Simon Bolivar) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Santa Marta Hotel?

As of Jun 10, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Santa Marta Hotel on Jun 11, 2025 start from $75.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Santa Marta Hotel have an airport shuttle?

Best Western Plus Santa Marta Hotel offers an airport shuttle 24 hours a day, on request, for a charge of COP 60000 per vehicle, one-way.

How close is Best Western Plus Santa Marta Hotel to the beach?

This hotel is a short 8-minute walk from Santa Marta Beach and 3.2 mi (12-min drive) from Rodadero Beach. Don't forget your sunscreen!

Does Best Western Plus Santa Marta Hotel offer free breakfast?

Free breakfast isn’t provided at Best Western Plus Santa Marta Hotel, but buffet breakfast is offered for a fee of COP 26000 for adults and COP 26000 for children. It's available every day from 7 AM to 9 AM.

Is there a casino at Best Western Plus Santa Marta Hotel?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Santa Marta Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Best Western Plus Santa Marta Hotel?

This hotel offers free self parking.

Does Best Western Plus Santa Marta Hotel have a pool?

Best Western Plus Santa Marta Hotel features an outdoor pool.

Does Best Western Plus Santa Marta Hotel have a restaurant?

Best Western Plus Santa Marta Hotel is home to Blue Ribbon, which features international cuisine.

Does Best Western Plus Santa Marta Hotel have a spa?

This hotel doesn't have a spa, but it does offer mani/pedis.

How close is Best Western Plus Santa Marta Hotel to downtown Santa Marta?

Best Western Plus Santa Marta Hotel is 0.2 mi away from Comuna 2.

Best Western Plus Santa Marta Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 368 out of 588 reviews
Rating 8 - Good. 155 out of 588 reviews
Rating 6 - Okay. 38 out of 588 reviews
Rating 4 - Poor. 12 out of 588 reviews
Rating 2 - Terrible. 15 out of 588 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Selenia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, walkable to the center of the city bus station in front. Clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeremy

Stayed 3 nights in Feb 2025

10/10 Excellent

Robinson

Stayed 4 nights in Feb 2025

10/10 Excellent

Pri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like our stay, it’s a couple minutes of walk from the marina. We loved it. Felt safe too.
Stayed 3 nights in Feb 2025

8/10 Good

Christopher

Stayed 4 nights in Feb 2025

10/10 Excellent

Richard

Stayed 7 nights in Feb 2025

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place to stay. Friendly and attentive staff, quiet, location, clean facilities, great restaurant and good location.
Stayed 3 nights in Feb 2025

6/10 Okay

JOSE

Stayed 1 night in Jan 2025

10/10 Excellent

Robert James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sin comentarios

Sin comentarios
Stayed 4 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with even better staff. Staff here were very helpfull and friendly. The buffet is good (eggs, chese, potato, deli meats, coffee, juice) dinner is good as well however better options near by. Will stay here again. Close to everything!
Stayed 5 nights in Jan 2025

6/10 Okay

GABRIEL

Liked: Cleanliness, property conditions & facilities, room comfort

Meh

Pretty basic. Gym is a joke. Breakfast is just ok. Their lunch and dinner food is horrible. The rooms are comfy and everything works. Staff is very nice.
Stayed 3 nights in Jan 2025

10/10 Excellent

jorge

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confortable stay
Stayed 5 nights in Jan 2025

10/10 Excellent

Joana

Todo excelente
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El service es excellent Laura nos hizo sentir especial en el restaurante tuvieron que modificar un platillo ya que soy intolerante a la lactosa le quedó delicioso gracias al cocinero (a) Y por accidente se me olvidaron unos anillos en la caja fuerte y tuve que regresar 2 horas después y muy amablemente me acompañó Isrrael me dio tanta tranquilidad que estarían ahí y así fue ! gracias Excelentes servicio
Stayed 2 nights in Jan 2025

10/10 Excellent

HAROLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

JAIVER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buenas instalaciones, desayuno variado delicioso tuvimos buen descanso camas confortables.
Stayed 5 nights in Jan 2025

8/10 Good

Juan Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Francisco

Stayed 3 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and easy check in, Great hospitality. Rooms are very clean and have everything to accommodate.
Stayed 1 night in Jan 2025

8/10 Good

Mojeed

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Pascal, Springfield

Traveled with partner
Liked: Amenities, property conditions & facilities
The room was amazing. Comfortable bed and really quiet. We were able to actually rest unlike many other times during our stay in SM. Things to improve: 1. Breakfast/Restaurant staff: It was very messy. They also tend to leave dirty dishes around. There are some staff who work really hard while others do not. No team dynamic at all. 2. We asked for extra towels and they smelled really bad (twice) 3. Rooftop: the facility is great (sky bar & pool) but the life guard was always doing most of the work from very early to late, the other ladies were NOT proactive at all. They should make it easier or at least more attentive, specially if there are no directions on how services are provided.
Stayed 7 nights in Dec 2024

8/10 Good

Mark

Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Stayed 3 nights in Dec 2024

10/10 Excellent

michael, Bradford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walking distance to the beach and restaurants. The staff were friendly and helpful. Service was excellent from the front desk staff to the room attendants, the service for breakfast to the guard upstairs at the pool.
Stayed 4 nights in Dec 2024

8/10 Good

Marianella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024