6/10 Aceptable
Cliente verificado
4 jul. 2025
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Enjoy the amenities, but plan to dine out
Our 5-night honeymoon stay in June offered a mix of delight and disappointment. The property excels at "slow living," a perfect antidote to city life. Our pool suite was gorgeous, a true sanctuary with daily housekeeping and replenished amenities. The expansive grounds, animals, and gym were lovely. Breakfast was great, with diverse options including omelettes. Crucially, the staff were consistently friendly.
However, frustrations started pre-arrival when our "pay at property" booking was cancelled due to premature payment attempts, causing undue stress. Secondly, as foodies, our expectations were unmet. The menu was severely limited, with the same lunch/dinner options every day and only ice cream for dessert. While presented beautifully, the food's quality didn't justify the high price vs. local offering. The €80/person fish BBQ was particularly poor: forgotten starters meant a 2-course meal instead of 3, and three of the four fish were overcooked and rubbery.
Most disappointingly for a honeymoon, despite multiple mentions, there was no special acknowledgement. A promised complimentary wine was charged, later rectified but leaving a sour taste. Post-checkout, we were contacted about a forgotten bill item, which was difficult to verify. Only then were the BBQ and honeymoon issues acknowledged, not when raised earlier. Being asked for an international wire transfer after an already unsatisfactory billing experience was frustrating.
Cliente verificado
Se hospedó 5 noches en junio de 2025
