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Koisi Hostel

2.0 star property
Hostel near Ondarreta Beach in San Sebastián

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Photo gallery for Koisi Hostel

An interior with a bar area, tables, chairs, and a staircase leading to an upper level.
Front of property
Family Room, Private Bathroom | Blackout drapes, soundproofing, WiFi (free), bed sheets
A reception desk with a wooden finish, a man talking on the phone, and a woman standing behind the desk.
A dormitory-style room with bunk beds, a window with curtains, and a view of the outside.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Paseo De Heriz 38 Barrio Del Antiguo, San Sebastián, Basque Country, 20008
  • Place, Ondarreta Beach
    ‪6 min walk‬
  • Place, Miramar Palace
    ‪8 min walk‬
  • Place, Concha Promenade
    ‪8 min walk‬
  • Airport, San Sebastian (EAS)
    ‪28 min drive‬

Room options

View all photos for Double Room, Private Bathroom

Blackout drapes, soundproofing, WiFi (free), bed sheets

Double Room, Private Bathroom

8.0 out of 10
Very good
(1 review)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Private Bathroom (Deluxe)

Family Room, Private Bathroom (Deluxe) | Blackout drapes, soundproofing, WiFi (free), bed sheets

Family Room, Private Bathroom (Deluxe)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Room, Mixed Dorm, Shared Bathroom (1 bed in a 6-Bed Dormitory Room)

A single-bed room with a wooden headboard, a floral pillow, a white blanket, and a small wooden shelf above the bed.

Room, Mixed Dorm, Shared Bathroom (1 bed in a 6-Bed Dormitory Room)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Shared Dormitory, Mixed Dorm, Private Bathroom (1 bed in a 8-Bed Dormitory Room)

A single-bed room with a wooden headboard, a floral pillow, a white blanket, and a small wooden shelf above the bed.

Shared Dormitory, Mixed Dorm, Private Bathroom (1 bed in a 8-Bed Dormitory Room)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Room, Shared Bathroom

A hotel room with a bunk bed, a single bed, and a small storage unit with shelves.

Family Room, Shared Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Shared Dormitory, Mixed Dorm, Private Bathroom (1 bed in a 4-Bed Dormitory Room)

A single-bed room with a wooden headboard, a floral pillow, a white blanket, and a small wooden shelf above the bed.

Shared Dormitory, Mixed Dorm, Private Bathroom (1 bed in a 4-Bed Dormitory Room)

  • 183 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Shared Dormitory, Women only, Private Bathroom (1 bed in a 8-Bed Dormitory Room)

A single-bed room with a wooden headboard, a floral pillow, a white blanket, and a small wooden shelf above the bed.

Shared Dormitory, Women only, Private Bathroom (1 bed in a 8-Bed Dormitory Room)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Shared Dormitory, Women only, Private Bathroom (1 bed in a 6-Bed Dormitory Room)

A single-bed room with a wooden headboard, a floral pillow, a white blanket, and a small wooden shelf above the bed.

Shared Dormitory, Women only, Private Bathroom (1 bed in a 6-Bed Dormitory Room)

  • 205 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Shared Dormitory, Mixed Dorm, Private Bathroom (1 bed in a 6-Bed Dormitory Room)

A single-bed room with a wooden headboard, a floral pillow, a white blanket, and a small wooden shelf above the bed.

Shared Dormitory, Mixed Dorm, Private Bathroom (1 bed in a 6-Bed Dormitory Room)

  • 205 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Room, Private Bathroom (6 people)

Blackout drapes, soundproofing, WiFi (free), bed sheets

Family Room, Private Bathroom (6 people)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Twin Bunk Beds
  • Free WiFi

View all photos for Quadruple Room, Ensuite

A modern bathroom with white subway tiles, a white sink, a mirror, and a soap dispenser.

Quadruple Room, Ensuite

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Bunk Beds
  • Free WiFi

View all photos for Grand Room, Private Bathroom

A room with bunk beds, a window with a view of buildings, and a wooden cabinet.

Grand Room, Private Bathroom

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Bunk Beds
  • Free WiFi

View all photos for Family Room, Private Bathroom

Family Room, Private Bathroom | Blackout drapes, soundproofing, WiFi (free), bed sheets

Family Room, Private Bathroom

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bunk Bed and 2 Twin Beds
  • Free WiFi

View all photos for Private Dorm for 6 with Shared Bathroom

Private Dorm for 6 with Shared Bathroom | Blackout drapes, soundproofing, WiFi (free), bed sheets

Private Dorm for 6 with Shared Bathroom

  • 215 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Twin Bunk Beds
  • Free WiFi

View all photos for BED IN SHARED ROOM FOR 4 PAX WITH PRIVATE BATHROOM

A room with a bunk bed, a wardrobe, and a bed.

BED IN SHARED ROOM FOR 4 PAX WITH PRIVATE BATHROOM

  • 193 sq ft
  • Sleeps 1
  • Free WiFi

View all photos for BED IN SHARED ROOM FOR 6 PAX WITH PRIVATE BATHROOM

Blackout drapes, soundproofing, WiFi (free), bed sheets

BED IN SHARED ROOM FOR 6 PAX WITH PRIVATE BATHROOM

  • 215 sq ft
  • Sleeps 1
  • Free WiFi

View all photos for BED IN SHARED ROOM FOR 6 PEOPLE WITH SHARED BATHROOM,

Bathroom | Towels

BED IN SHARED ROOM FOR 6 PEOPLE WITH SHARED BATHROOM,

  • 193 sq ft
  • Sleeps 1
  • Free WiFi

About the neighborhood

San Sebastián

Antiguo stay.Within a 15-minute walk of this Antiguo hostel, you'll find Ondarreta Beach and Miramar Palace. Alderdi-Eder Park and Plaza de La Constitucion are also within 2 miles (3 km).
View more Hostels in San SebastiánOpens in a new window

What's nearby

  • Ondarreta Beach - 6 min walk - 0.4 miles
  • Miramar Palace - 8 min walk - 0.5 miles
  • Concha Promenade - 8 min walk - 0.5 miles
  • Monte Igueldo - 3 min drive - 0.9 miles
  • Concha Beach - 4 min drive - 1.6 miles

Getting around

  • San Sebastian Amara Station - 5 min drive
  • San Sebastian (EAS) - 31 min drive

Restaurants

  • ‪Bar Pepe - ‬8 min walk
  • ‪La Cervecería del Antiguo - ‬8 min walk
  • ‪Bar Antzara - ‬7 min walk
  • ‪Syra Coffee - ‬6 min walk
  • ‪tahona - ‬6 min walk

About this property

Koisi Hostel

Hostel near Ondarreta Beach in San Sebastián
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and multilingual staff are also featured at Koisi Hostel.

This San Sebastián hostel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 4 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Computer for guest use
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
Koisi Hostel offers 27 accommodations with blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: EUR 7.80 for adults and EUR 7.80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Access methods

Access code, private entrance

Pets

  • Pets are welcome for a fee
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 7.8 for adults and EUR 7.8 for children
  • A pet fee will be charged
  • Service animals are exempt from fees
  • Towels fee: EUR 2 per person, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at Koisi Hostel.

Property is also known as

Koisi Hostel San Sebastian
Koisi San Sebastian
Koisi Hostel San Sebastián
Koisi Hostel Hostel/Backpacker accommodation
Koisi Hostel Hostel/Backpacker accommodation San Sebastián

Frequently asked questions

How close is Koisi Hostel to the airport?

Koisi Hostel is 16.6 mi (31-min drive) away from the San Sebastian (EAS) airport, the closest popular airport to the property.

Does Koisi Hostel have an airport shuttle?

Airport shuttle services are not available at Koisi Hostel.

How close is Koisi Hostel to the beach?

This hostel is a short 10-minute walk from Ondarreta Beach and 1.2 mi (5-min drive) from Concha Beach. Don't forget your sunscreen!

Does Koisi Hostel offer free breakfast?

Free breakfast isn’t provided at Koisi Hostel, but continental breakfast is offered for a fee of EUR 7.8 for adults and EUR 7.8 for children. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at Koisi Hostel?

No, there is no casino at this hostel, but Casino Kursaal (5-min drive) is nearby.

What time is check-in at Koisi Hostel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Koisi Hostel?

Free parking is not available at this hostel.

Does Koisi Hostel have a pool?

Koisi Hostel does not have a pool.

Does Koisi Hostel have a restaurant?

Yes, there is a restaurant on site.

Does Koisi Hostel have a spa?

There are no spa services available at this hostel.

How close is Koisi Hostel to downtown San Sebastián?

Koisi Hostel is 1.3 mi away from San Sebastián.

Koisi Hostel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 79 out of 170 reviews
Rating 8 - Good. 58 out of 170 reviews
Rating 6 - Okay. 21 out of 170 reviews
Rating 4 - Poor. 6 out of 170 reviews
Rating 2 - Terrible. 6 out of 170 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

DARREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very clean and great value for money. Also had dogs and they provided dog beds and bowls etc.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Nilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hostel. Very good location and facilities
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family of 4. Stayed 1 night in a family room with private bathroom and it was perfect, even better than we thought. Very well located 10 min walk to the beach and 5 min walk to bus station to go to the city center. Would definitely recommend.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
this is a shared albergue. the people where weren't pilgrims were not concerned with noise level for others sleeping
Stayed 1 night in May 2025
Verified

8/10 Good

Loïc

Liked: Cleanliness, staff & service, property conditions & facilities
A bit far from the action
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Adolfo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It's cheap
Stayed 1 night in Sep 2023
Verified

6/10 Okay

H E

Liked: Cleanliness
Disliked: Amenities
Kontiki Tours and kids at a sport camp overwhelmed the hostel. Some staff were helpful, some moody. The beds offered little privacy, and the rooms were tight. The patio was unavailable for some reason - or reserved for the bus tour. The location is up a hill, but the parts with views have no chairs or social amenties.
Stayed 2 nights in Jul 2022
Verified

6/10 Okay

Ann

Liked: Staff & service, property conditions & facilities
This is a hostel mainly for young proper as hostels usually are for. People coming in to the dormitory in the night talking and laughing loud. I was in a dormitory of 6 beds only for women. It was very small and the floor was crowded with big luggages even if there was a smaller box ( you need a locker) for your things.The bed was without curtain or anything like. The bathroom area was also very small. I have been to hostels more convenient than this one. And the price for one night was around 100 Euro!
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Kristy

Disliked: Staff & service, amenities
The hostel had a privacy data leak and was used in a phishing scam. When I asked for a refund since I didn't trust them after my data was leaked, they refused. I booked a different hotel. Be careful booking with them.
Stayed 2 nights in Jun 2024
Verified

2/10 Terrible

Carlos

Disliked: Staff & service, property conditions & facilities
We booked a complete room for 4 adults, immediately checked with hotel to make sure we had a private bathroom since we were traveling with my elderly parents, a private bathroom was all we cared about, they confirmed that the bathroom was inside but when checking in later that night, the bathroom was shared with other rooms and when we called to complain about it, they just said that the case was being reviewed but didn't answer until 72 hours later and they denied our claim. Not going back there and not recommending it to anyone with a family.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quiet hostel

Really nice hostel. Clean and modern. Each bed has a lamp, plug sockets and a small space to store a couple of items. Stayed in the 8 bed dorm which was more spacious than the 6 bed dorm. Breakfast was basic - bread, cereal, tea, coffee, juice but included so can't complain. Close to Ondretta beach (5 min walk) and 30 min walk to Old Town. Preferred Ondreatta beach as it was a bit quieter and sand better. A few places to eat and drink in the area as well. Only thing that lets the hostel down is that there wasn't much of a social atmosphere. Mainly groups of friends and couples staying there and you would hardly see anyone at the bar. Still managed to meet a few people but not as social as I was expecting. Would be good if the hostel organised activities. So definitely not a party hostel but good if you want relaxed and chilled out. Overall I'd say I enjoyed it.
Verified

6/10 Okay

Sara

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

A terrible check in process for anyone on the go

We were a group of 8 traveling together and walking the camino del Norte. This is on the other side of San Sebastián so added several km to an already long hike...in addition the check in process is the worst I've ever experienced. It took us 2 hours + as there is no person at the front desk to help. I was literally standing at an intercom with 7 others waiting for almost 2 hours! there has to be a more accessible way for those on the go to not have to enter every person' information. A front desk person would make this a much more pleasant experience. Otherwise it was miserable.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viajé con mi mis dos hijos y estuvimos en una habitación con tres camas, que tiene un diseño que nos encantó. No tuvimos ningún problema con el baño compartido, y las áreas comunes son muy lindas. Nos gustó mucho el barrio, en Antiguo. Muy residencial y tranquilo. Hay que caminar algo para tomar el bus o llegar a zonas de Antiguo con restaurantes, pero a nosotros nos gustó la caminata. Está lejos del casco viejo pero en bus llegas a todo lado en San Sebastián. Este hospedaje está cerca de la PLaya Ondarreta, nuestra favorita, y del funicular que es un viaje muy lindo. Sería genial que en las duchas compartidas hubiera alguna división entre ducha y resto del baño para evitar que se moje el suelo de todo el baño. Hay una escobilla para recoger este exceso de agua, pero en nuestro caso algunas personas no la usaron “ a conciencia” y estaba un poco todo mojado a la hora usar el baño. Fuera de este detalle, los baños super bonitos y limpios.
Habitación privada sin baño
Vista desde el hotel
Sala común
Stayed 1 night in Oct 2025
Verified

8/10 Good

sebastien

Liked: Cleanliness, staff & service

bon compromis pour la semana grande

partis en famille (4), prix élevé pour peu de jours passés mais raisonnable comparé aux autres logements et pratique. Pas trop loin de la plage, à pied mais compter 2 bons km pour le centre historique.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport qualité prix Propre, bien placé à 10 minutes de la concha à pieds Literie confortable Pas bruyant We entre amis je recommande !!
Stayed 2 nights in May 2025
Verified

8/10 Good

Noelia

Liked: Staff & service, amenities, property conditions & facilities
Estuvimos a gusto en general! Alojamiento tranquilo en la epoca que estuvimos, el personal muy atento y de rapida respuesta a las necesidades, nos pareció muy comodo tantos las camas como los espacios comunes y los baños. Solo pasamos una noche pero estuvo muy bien!! Quizás reforzaría un poco la limpieza , se sentía pisar tierra /arena en la habitación. Gracias!
Stayed 1 night in Sep 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Il manquait les rideaux au niveau des lit qui était pourtant présent sur l'annonce et il y avait des traces d'usures au niveau des échelles (qui ne sont pas très pratiques d'ailleurs. Il serait bien également de préciser sur l'offre de séjour qu'il est nécessaire d'avoir un cadenas pour fermer le casier. Et pour les femmes, il serait plus rassurant d'avoir un verrou pour fermer la porte de douche. Si on met à part c'est soucis/remarques, l'hôtel est situé dans une zone calme et facilement accessible à pied, le personnel est très réactif et aimable. J'ai passé un bon séjour.
Stayed 4 nights in Aug 2024
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Perushyvä hostelli, liian pieni sänky

Vuodelokero oli liian pieni 182 senttiselle, siinä ei mahtunut nukkumaan suoraan. Muuten ihan hyvä hostelli, asiakaspalvelusta plussaa.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Donosti que ciudad

Poco que decir de esta preciosa ciudad, cialkiera k diga se queda pequeña. Tb a pesar del clima que tiene su punto bueno jeje
Stayed 1 night in Jun 2024
Verified

8/10 Good

Jérôme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week-end

Nous avons ete super bien accueilli !!! Le petit dejeuner nickel dommage qu'il y est pas de parking privée. Apres pour le ménages il manquait peut-etre un coup de balais ou d'aspirateur sinon cetait parfait.
Stayed 1 night in May 2024
Verified

10/10 Excellent

breynart

Liked: Cleanliness, staff & service, property conditions & facilities

Avis générale

Très bon séjours même si les chambres de 6 sont un peu petites. Le personnel très agréable et souriant . Rien à dire sur la propreté..
Stayed 3 nights in Apr 2024
Verified

2/10 Terrible

philippe

Disliked: Staff & service, property conditions & facilities, room comfort

Honteux

Il faut savoir qu'il n'y a pas de réception. Hors je n'ai pas reçu par avance de leur part un SMS ou mail me permettant grâce à un code de m'enregistrer sur leur site afin d'avoir codes et n° de chambre. Je suis arrivé à 20h et il n'y avait donc qu'un téléphone/interphone pour avoir de l'aide.Soit disant disponible 24/24 et 7j/7. J'ai du appuyer 50 fois pour obtenir quelqu'un. Qui parle bien sur espagnol et heureusement anglais. On était proche des 22h et je me voyais dormir dans ma voiture. Enfin quelqu'un ! Le problème est que le son est nasillard plus le bruit de la cafétéria et des personnes présentes, c'était très dur de comprendre. Entre temps, J'ai fait trois demande à Koisi hostel par internet sur leur site pour qu'il m'envoient un mail avec mes codes sans succès !!! J'étais près de leur téléphone avec mon smartphone et mon PC portable durant tout ce temps. Ce n'est que vers 22h que j'ai enfin pu faire mon enregistrement et aller dans ma chambre. C'est une honte un tel système et surtout qu'il n'y es aucune aide facile autre qu'un vieux téléphone pourri dans une pièce de passage. Sans réception de leur mail avec un code de réservation on ne peut rien faire. A noter que j'ai vainement tenter par le numéro d'aide en 08 de joindre hôtel.com sans succès depuis l'espagne et j'ai fais toutes les combinaisons possibles !!!
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait , je recommande

Hôtel très correct, sympa, hyper propre un peu sur les hauteurs de San Sebastian. Le personnel est très disponible et accueillant. Attention, nous n'avons rencontré aucun personnel parlant français mais aucun problème en anglais.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Vanesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que necesitas para poder dormir en San Sebastian. Una de las opciones mas económicas. La habitación estaba muy bien. La cama cómoda. Lo único el baño compartido, no nos duchamos porque no habiamos llevado chanclas. Por lo demás muy bien. Tiene un espacio con mesas y un microondas por si quieres cenar alli, y también tiene la cafeteria.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Enrique

Liked: Staff & service, property conditions & facilities, room comfort

Un muy buen alojamiento

Un alojamiento excelente para tu viaje a San Sebastián....increíble el desayuno!!!!
Stayed 2 nights in Dec 2022

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