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Bancal Hotel & Spa

2.5 star property
Spa hotel on waterfront San Sebastián de La Gomera location

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Photo gallery for Bancal Hotel & Spa

Exterior
Creator video
Bancal Junior Suite | 1 bedroom, down comforters, in-room safe, desk
Restaurant
Bancal Junior Suite | 1 bedroom, down comforters, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Spa
  • Bar
  • 24/7 front desk
  • Parking included

Explore the area

Map
Calle Lomo del Clavo, San Sebastián de La Gomera, Santa Cruz de Tenerife, 38801
  • San Sebastian de la Gomera Harbour
    ‪3 min drive‬
  • Asuncion de San Sebastian de La Gomera Church
    ‪3 min drive‬
  • San Sebastian de La Gomera Beach
    ‪4 min drive‬
  • La Gomera (GMZ)
    ‪30 min drive‬

Room options

View all photos for Bancal Family 4 pax

1 bedroom, down comforters, in-room safe, desk

Bancal Family 4 pax

  • 624 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Bancal Garden Triple

1 bedroom, down comforters, in-room safe, desk

Bancal Garden Triple

  • 344 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Bancal Ocean Triple

1 bedroom, down comforters, in-room safe, desk

Bancal Ocean Triple

  • 344 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Bancal Family 5 pax

1 bedroom, down comforters, in-room safe, desk

Bancal Family 5 pax

  • 657 sq ft
  • Sleeps 5
  • 5 Twin Beds

View all photos for Bancal Ocean

1 bedroom, down comforters, in-room safe, desk

Bancal Ocean

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bancal Terrace

1 bedroom, down comforters, in-room safe, desk

Bancal Terrace

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bancal Junior Suite

Bancal Junior Suite | 1 bedroom, down comforters, in-room safe, desk

Bancal Junior Suite

  • 452 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bancal Garden

1 bedroom, down comforters, in-room safe, desk

Bancal Garden

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

San Sebastián de La Gomera

Oceanside stay.Within 2 miles (3 km) of this San Sebastián de La Gomera hotel, you'll find La Gomera Beaches and Playa Ávalo. Asuncion de San Sebastian de La Gomera Church and La Gomera Archaeological Museum are also within 3 miles (5 km).

What's nearby

  • La Cueva Beach - 3 min drive - 1.4 miles
  • San Sebastian de la Gomera Harbour - 3 min drive - 1.7 miles
  • Asuncion de San Sebastian de La Gomera Church - 3 min drive - 1.7 miles
  • Torre del Conde Monument - 3 min drive - 1.7 miles
  • San Sebastian de La Gomera Beach - 4 min drive - 1.9 miles

Getting around

  • La Gomera (GMZ) - 57 min drive

Restaurants

  • ‪Kiosco las Carabelas - ‬9 min drive
  • ‪Pizzeria Agondo - ‬9 min drive
  • ‪Zumeria Marlin - ‬9 min drive
  • ‪Bread & Sweets - ‬8 min drive
  • ‪La Cabaña - ‬10 min drive

About this property

Bancal Hotel & Spa

Spa hotel on waterfront San Sebastián de La Gomera location
Bancal Hotel & Spa offers its guests a full-service spa, 5 outdoor swimming pools, a steam room, and a children's pool. Public spaces have free WiFi. You can enjoy a drink at the swim-up bar. Event space at this hotel measures 2250 square feet (209 square meters) and includes conference space. A library, a terrace, and gift shops/newsstands are also featured at the business-friendly Bancal Hotel & Spa . The hotel can provide concierge services and wedding services. Free self parking is available.

This San Sebastián de La Gomera hotel is smoke free.

  • 276 guestrooms or units
  • Meeting rooms
  • 2250 sq ft of conference space
  • 209 sq m of conference space
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Swim-up bar
Bancal Hotel & Spa offers 276 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include showers.

This San Sebastián de La Gomera hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open daily.

Languages

English, German, Spanish

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  • Spa
  • Pet friendly
  • Parking included
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The price is $137
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Total includes taxes and fees
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Property amenities

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free uncovered self parking on site

Food and drink

  • A swim-up bar

Things to do

  • 5 outdoor pools
  • Bicycle cleaning area
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Library
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. 

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Frequently asked questions

How close is Bancal Hotel & Spa to the airport?

Bancal Hotel & Spa is 24.2 mi (57-min drive) away from the La Gomera (GMZ) airport, the closest popular airport to the property.

Does Bancal Hotel & Spa have an airport shuttle?

Airport shuttle services are not available at Bancal Hotel & Spa .

How close is Bancal Hotel & Spa to the beach?

This hotel is 1.3 mi (7-min drive) from La Gomera Beaches and 1.3 mi (7-min drive) from Playa Ávalo. Don't forget your sunscreen!

Does Bancal Hotel & Spa offer free breakfast?

Bancal Hotel & Spa does not offer free breakfast.

Is there a casino at Bancal Hotel & Spa ?

No, there is no casino at this hotel.

What time is check-in at Bancal Hotel & Spa ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Bancal Hotel & Spa ?

This hotel offers free self parking.

Does Bancal Hotel & Spa have a pool?

Bancal Hotel & Spa features 5 outdoor pools and a children's pool.

Does Bancal Hotel & Spa have a spa?

This hotel has a spa, which features mani/pedis, body treatments, and body wraps.

How close is Bancal Hotel & Spa to downtown San Sebastián de La Gomera?

Bancal Hotel & Spa is 0.9 mi away from San Sebastián de La Gomera.

Bancal Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 30 out of 39 reviews
Rating 8 - Good. 6 out of 39 reviews
Rating 6 - Okay. 3 out of 39 reviews
Rating 4 - Poor. 0 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

10/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

PAVEL, Arona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! I really love our stay here. It would be good to write in the descriptions what is included and what is not, because it is not clear. We had to pay extra for the spa, which was surprising for a spa resort. But everything else was more than wonderful - both the service and the attitude and the quality.
Stayed 1 night in Mar 2025

10/10 Excellent

Emilio E

Traveled with family
Liked: Amenities
It’s a brand new property. Excellent staff. Ambiance is great. Should be a 5 Star property.
Stayed 2 nights in Feb 2025

8/10 Good

Eamon

Liked: Property conditions & facilities, room comfort

Stylish Hotel but changes needed

We were surprised that we had an issue where we had to leave very early ( 5.45am ) to catch the ferry to Tenerife and checked that we could get a takeaway breakfast as the restaurant would not be open at that time. On checking in, we mentioned our departure time and were told we would be ok getting a takeaway breakfast. However, the next day we went to the restaurant and it was closed. There was 1 staff member starting to get things prepared but she advised that they were not open until 7am. After going back to Reception to make them aware, they phoned down and got the restaurant to give us some coffee and cold pre prepared cheese and meats. This we appreciated but was not takeaway. Seems like communication in this newish Hotel not great.
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location and views of Teide

A lovely new hotel in a stunning setting built to blend in with very imaginative architecture Our room was very comfortable with very good facilities The downside was that the bars had run out of tonic, our choice of wine was out of stock and even a large bottle of water was unavailable in the restaurant on the second night. This may seem nitpicking but it should not have happened The staff were all very attentive and the general facilities and pools first class
Stayed 2 nights in Feb 2025

10/10 Excellent

Neill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a good location. We had a Junior Suite and loved waking up to the view across to Mount Tiede on Tenerife. It was a very good base to explore the island which we fell in love with. A great holiday.
Stayed 7 nights in Feb 2025

8/10 Good

TJF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but a couple of issues

We had a lovely stay at the hotel, the rooms are large and balconies have a great view of El Teide. Buffet breakfast and dinner have an excellent selection of good food, and the service is generally very good with staff all very helpful and friendly. The pools were great too although it was slightly windy during our stay. The only issues were (1) we were told when we checked in that we had a free spa session, the man who checked us in double-checked and confirmed that. We booked the spa and it is an excellent experience. Unfortunately however, when we checked out we were charged for the spa session and when we explained that we'd been told on checking in that we had a free session the woman on the desk just said 'that was a mistake' and charged us the full price. This is not good enough for a 4 star hotel - if they tell you that you have a free spa session they should honour that even if it is a mistake, or at least give a discount due to their error. (2) we had a meal at the a-la carte restaurant and while the food was very good unfortunately the service was very poor: there was only two staff working front of house and they had to everything, including greeting and seating guests, making and serving drinks and serving and clearing food. This meant there was a huge delay after a while and new guests were left waiting for about 15 minutes at the entrance, while we had to wait about 30 minutes after finishing our main course before they asked if we wanted dessert.
Stayed 5 nights in Feb 2025

10/10 Excellent

James

Stayed 1 night in Dec 2024

10/10 Excellent

Inmaculada Simancas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome facilities. You have to drive if you want to go to town as they don’t yet offer shuttle services ( they are working on it), but still pretty easy to get a taxi or drive your own rental car.
Stayed 1 night in Nov 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traumhotel zum Entspannen, aber abgelegen.

Ganz neues Hotel mit interessanter Architektur, freundlichem Service, vielen Pflanzen und sehr gutem Buffet. Schöne Pools mit Aussicht auf die Klippen. Kein Zugang zum Meer und zu weit weg zu Fuss von San Sebastian. Entweder braucht man ein Mietauto, Taxi oder bucht Ausflüge im Hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Torsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr moderne Anlage, hervorragendes Essen.
Stayed 5 nights in Feb 2025

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upea hotelli

Loistava hotelli, upeat lämmitetyt uima-altaat. Kauniit istutukset ja upeat näkymät Teidelle.
Stayed 3 nights in Mar 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greatest pool getaway

Great getaway. We spent a long weekend here. And I must say this was one of the best hotels I have ever stayed at. The pools were gorgeous bad the rooms really clean and newly refurbished. I love the brutalist architecture and it was the best food on the island period.
Stayed 2 nights in Feb 2025

10/10 Excellent

Francisco Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Trine-Marie

Liked: Cleanliness, property conditions & facilities, room comfort

Nice, new hotel

Very nice, new hotel. Good breakfast. Service not 5 star (but also, this is not a 5 star hotel - it is 4 star). Fantastic view. Very nice pool areas. A little far away from the city (or anything) - you need shuttle, taxi or car.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Concept de chambre spécial avec la salle de bain ouverte , la douche vitrée et surtout les toilettes vitrées… et ce même pour une chambre pour 3 Peu d’ambiance … les bars vides
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La Gomera

Veldig gjennomført hotel designmessig. Flotte uterom. Delig frokost og middags buffet. Veldig hyggelig service Litt trege med kaffeservering til frokost. Savnet shuttle til sentrum da hotelet ligger lite sentralt
Stayed 6 nights in Feb 2025

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Børre

Stayed 1 night in Jan 2025

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bel endroit où l’on se sent bien

Hôtel tout neuf les chambres sont des open spaces avec douche et lavabos harmonieusement intégrés. Piscine et terrasses avec une vue magnifique sur Tenerife et le Teide. Le buffet est copieux et tout le personnel attentionné. 3 nuits étaient prévues finalement j’y suis restée 5!
Stayed 2 nights in Jan 2025

10/10 Excellent

Belén

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Et unikt ophold

Stayed 9 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice stay, fantastic view

A bit pricey according to what you get, (maybe because we we there around new year), but it is new, clean and comfortable with a fantastic view of Teide. Good pillows. Quiet. Fantastic sunrises. Regarding lunch the menu did not have many choices and what it did have was a bit to “special”, so we missed some more choices. Also.. Unfortunately the first day we called the reception more than 10 times in four hours to tell them we had a problem with the light that kept turning off, however they did not do anything before we packed our luggage and went to the reception to get a new room. We did get a new room and everything was fine then. Maybe it had to do with the owner who was there to observe, and everywhere the staff suddenly seemed very stressed and nervous trying to do their best (compared to our privious visit), however it had the opposite effect:-) Fortunately the next days the atmosphere where more calm again:-)
Stayed 3 nights in Jan 2025

10/10 Excellent

Milos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best on the island… but…

Completely new, with big rooms and very cosy… our room was on 1. floor so no view and pretty far from lobby. Need totale 3 different elevators.. it very calm and quiet hotel, perfect for relaxation… but far from city and cant be there without rent-a-car…. Breakfast was bad, line for eggs was incredible long and pancakes never refilled during 1h….
Stayed 1 night in Jan 2025