6/10 Okay
Michael
Jan 28, 2025
Liked: Cleanliness, staff & service, amenities
We paid a lot more to stay here. The property was amazing w a small pool, a restaurant and bar
The rooms were large and clean. Water pressure really didn't exist but at least the trickle was hot.
The restaurant was decent but very expensive. 4 scallops were $18 but I enjoyed them so much I had them a second time. The expense of the food would normally indicate a high level of service but that wasn't true. It was difficult to find anyone even to check out. We spent a lot of money there and tipped over the typical.
When checking out I did find a staff member and asked her in Spanish what to do with the keys upon checking out. She confirmed that leaving them in the room was fine.
We left and walked down the long driveway to wait for our ride. The security guard came out after us and was saying that the maid said the hair dryer was broken and needed us to come back. I told the guard that we never used the hair dryer, which was true. I found it really odd that as soon as we walked out the door, the maid checked the hair dryer and accused me of breaking it. I wondered how many people had paid bfor that dryer. What a scam. Security guard was an attempt to intimidating us
Michael
Stayed 2 nights in Jan 2025