Grupotel Orquidea

4.0 star property
4-star beachfront hotel near San Agustin Beach

Choose dates to view prices

Photo gallery for Grupotel Orquidea

Exterior
Reception hall
Lobby sitting area
In-room safe, desk, free WiFi, bed sheets
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All inclusive
  • Bar
  • Spa
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
Viejos Tendereteros S/N, Urb. Bahía Feliz, San Bartolomé de Tirajana, Las Palmas, 35100
  • Bahía Feliz
    ‪5 min walk‬
  • San Agustin Beach
    ‪3 min drive‬
  • Yumbo Shopping Center
    ‪9 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪17 min drive‬

Room options

Double Room, Balcony (2 Adults + 1 Child)

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Double Room, Balcony (2 Adults + 2 Children)

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Double Room, Balcony, Sea View (2 Adults + 1 Child)

  • 323 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Double Room, Balcony

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Double Room, Balcony, Sea View

  • 323 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Double Room, Balcony, Sea View (2 Adults + 2 Children)

  • 323 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

San Bartolomé de Tirajana

Beachfront retreat .At this Bahia Feliz hotel, you'll be steps from Bahía Feliz and within a 15-minute walk of Las Palmas Beaches. El Aguila Beach and Playa El Pirata are also within 2 miles (3 km).

What's nearby

  • Bahía Feliz - 5 min walk - 0.3 miles
  • San Agustin Beach - 3 min drive - 1.9 miles
  • Las Burras Beach - 5 min drive - 2.6 miles
  • Yumbo Shopping Center - 9 min drive - 6.1 miles
  • Maspalomas Dunes - 11 min drive - 6.8 miles

Getting around

  • Gran Canaria Airport (LPA) - 24 min drive

Restaurants

  • ‪O Canastro Gallego - ‬7 min drive
  • ‪Il Ponte Vecchio II - ‬8 min drive
  • ‪Balcon de San Agustin - ‬5 min drive
  • ‪Taberna la Caña - ‬10 min drive
  • ‪Terraza Chillout Gorbea - ‬6 min drive

About this property

Grupotel Orquidea

4-star beachfront hotel near San Agustin Beach
Some rates at Grupotel Orquidea are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grupotel Orquidea offers its guests a full-service spa, 4 outdoor swimming pools, a waterslide, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There are 2 meeting rooms available. A children's pool, a fitness center, and a terrace are also featured at the family-friendly Grupotel Orquidea.

This 4-star San Bartolomé de Tirajana hotel is smoke free.

  • 255 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
Grupotel Orquidea offers 255 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This San Bartolomé de Tirajana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include sports massages, Swedish massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Spanish, Swedish

Similar properties

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Orquidea Hotel San Bartolome de Tirajana
Orquidea San Bartolome de Tirajana
Orquidea Hotel BAHIA FELIZ
Orquidea Hotel
Orquidea BAHIA FELIZ
TUI FAMILY LIFE Orquidea Hotel San Bartolome de Tirajana
TUI FAMILY LIFE Orquidea San Bartolome de Tirajana
TUI FAMILY LIFE Orquia Bartol

Frequently asked questions

How close is Grupotel Orquidea to the airport?

Grupotel Orquidea is 14.4 mi (24-min drive) away from the Gran Canaria Airport (LPA) airport, the closest popular airport to the property.

How much does it cost to stay at Grupotel Orquidea?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Grupotel Orquidea on Jun 16, 2025 start from $146.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grupotel Orquidea have an airport shuttle?

Airport shuttle services are not available at Grupotel Orquidea.

How close is Grupotel Orquidea to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Grupotel Orquidea offer free breakfast?

Grupotel Orquidea does not offer free breakfast.

Is there a casino at Grupotel Orquidea?

No, there is no casino at this hotel.

What time is check-in at Grupotel Orquidea?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Grupotel Orquidea?

Free parking is not available at this hotel.

Does Grupotel Orquidea have a pool?

Grupotel Orquidea features 4 outdoor pools and a children's pool. Guests can enjoy pool access from 9:00 AM to 7:00 PM.

Does Grupotel Orquidea have a restaurant?

Yes, there are 3 restaurants on site.

Does Grupotel Orquidea have a spa?

This hotel has a spa, which features sports massages, mani/pedis, and facials.

How close is Grupotel Orquidea to downtown San Bartolomé de Tirajana?

Grupotel Orquidea is 0.2 mi away from Tarajalillo.

Grupotel Orquidea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 63 out of 125 reviews
Rating 8 - Good. 48 out of 125 reviews
Rating 6 - Okay. 11 out of 125 reviews
Rating 4 - Poor. 0 out of 125 reviews
Rating 2 - Terrible. 3 out of 125 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Denise

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family orientated. Entertainment was excellent. Room maintenance was very efficient when there was an issue. Negative aspect, dietary requirements of gluten and lactose intolerance, no choice cf fresh cakes or pastries available.
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

The hotel was very large and had a lot of facilities. There were several pools and to a decent depth. The cleaning staff, especially Inma, were all delightful and did a great job. They even let me practice my Spanish with them! The arcade was good fun and open quite late of an evening. The breakfast was varied and well-cooked. Breakfast included is a must! You get a wrist band to show the staff what you are entitled to. One of the best things about the stay was the transport links. There's a bus stop almost immediately outside the front of the hotel (1 min walk if you want to be specific). You can get to the whole island that way.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While I appreciated that it was a 'family' hotel, I would have preferred that one of the three pools available was adult-only. The exercise classes (and their 'leaders') were great, the table-waiting and cleaning staff were fabulous, and the food available was always excellent.
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My mum and I had a fantastic time on our winter break at Gruptoel Orquieda. The staff we encountered were wonderful and we were lucky enough to get an upgrade to a sea view room. There were plenty of amenities for adults available. Lots of choices at the buffet. Only improvement, could be the showerheard quality as you were unable to change its setting and it has a "fire hose spray" feel to it. The beach was so peaceful and quiet and there were plenty of sunbeds available with sea views! Overall and incredible experience!
Stayed 4 nights in Jan 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

This resort and room exceeded our expectations. Everything is great including location (unless you want to be in the busy downtown). The only problem is parking as there is no dedicated parking. Would stay again for sure!
Stayed 3 nights in Jan 2025

8/10 Good

Muzy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area to stay in, good selection of food for all inclusive, easy to travel to other areas and good swimming pools
Stayed 5 nights in Dec 2024

10/10 Excellent

Valentin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

George

Stayed 1 night in Nov 2024

10/10 Excellent

Yuriy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not expect such a nice reaort. Excelent breakfast! Everything! Neraby beach walk. All perfect and memorable!
Stayed 1 night in Dec 2024

8/10 Good

Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, and staff very friendly
Stayed 14 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went on a family holiday. Hotel is great for kids and has a lovely outlook to the sea
Stayed 7 nights in Sep 2024

10/10 Excellent

Mercedes Judith, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very very happy with this Hotel Orguidia .. I feel in another plane ..Thank You to all staff ,, Gracias fue una experiencia maravillosa todo functiona como un reloj suizo .. Un paraíso en la tierra,, Mercedes Biosca 9/1 al 9/5 , 2024
Stayed 4 nights in Sep 2024

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Brooke

Stayed 5 nights in Mar 2024

8/10 Good

veerle, Brooklyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Holiday totally ruined. Avoid!

Beware they will try to charge ridiculous made up fees for everything. Food at the restaurant is horrible and reception staff completely arrogant and unwilling to help. AC wasn't working. Only positive aspect is the view from the room. But I would definitely not come back given the arrogance and the way I was treated which ruined my whole stay.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019

8/10 Good

Åke

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Espen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meget fornøyd!

Fantastisk opphold og bra service, god mat på all inclusive!
Stayed 4 nights in Mar 2025

8/10 Good

Vanja

Traveled with family
Liked: Cleanliness, property conditions & facilities
Vi overnattet i 11 etg og hadde bestillt havutsikt. Gelenderet på terrassen var så høyt og helt tett, så vi så svært lite. Kun når vi sto. Vi hadde gledet oss til å sitte ute å se utover havet. Personalet i resepsjonen ga ulike beskjeder når vi spurte om regler for å kjøpe måltider på hotellet. Personalet på spaet var lite hyggelige. Vi syntes det var rart at vi ikke kunne ta ungdommen med på spa og treningsrom når han var 14 år og gikk i følge med foreldre.
Stayed 8 nights in Feb 2025

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet ist einfach toll, Zimmer und Betten sind sehr komfortabel und das Personal ist super nett! Ich empfehle auf jeden Fall weiter.
Stayed 11 nights in Feb 2025

10/10 Excellent

Arto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Christina

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Måns

Stayed 4 nights in Feb 2025