8/10 Bueno
Zelda
Viaje familiar
17 jul. 2025
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
I was hoping to love this place, Unfortunately, from the moment I stepped out of my transport I was greeted rudely by the people at the front of the hotel. I believe they assumed I was a “local?” Horrible first impression. I read they offered airport transfers for their guests… So I asked if they were able to transport me to the church less than a mile away as other hotels have accommodated me in my travels… the response i received was… “That’s only for the tourists.” I don’t know if it’s because I look a certain way but I felt extremely uncomfortable and judged. I only stayed because my family booked room here. I asked to check in early. None was available, understandable. They didn’t check anyone in until THIER clock on the wall said 3 o’clock on the dot, Which was a few minutes later than all the digital clocks around. Many people were all lined up just to check in at 3. I guess I’ve never really experienced being such an inconvenience to a hotel establishment. I do not feel they really expect you to want to come back. I guess it works for them. After checking in i proceeded to the tiny elevator, only 2 on each side of the hotel. Extremely inconvenient, and very wet from people coming out of the pool. I had to wait multiple times just to get to the third floor. When i finally got to my room i noticed a puddle in the bathroom… I looked up and their was dripping from the light fixture. Gross. They didn’t give me another room. Not my best experience. NOT recommended.
Zelda
Se hospedó 3 noches en julio de 2025
