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ibis Rotorua

3.5 star property
3.5-star hotel near Polynesian Spa

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Photo gallery for ibis Rotorua

Breakfast buffet
Bar (on property)
Property grounds
Front of property
Twin Room, 2 Double Beds, Lake View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
  • Place, Eat Street
    ‪2 min walk‬
  • Place, Kuirau Park
    ‪3 min walk‬
  • Place, Polynesian Spa
    ‪13 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(18 reviews)
  • 237 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, City View

7.6 out of 10
Good
(26 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

Twin Room, 2 Double Beds, City View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Twin Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(54 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Twin Room, 2 Double Beds, Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • 237 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Rotorua

Heart of Rotorua.At this hotel, you'll be steps from Eat Street and Matariki Hangi & Maori Cultural Performance. Lake Rotorua and Rotorua Night Market are also within half a mile (1 km).

What's nearby

  • Eat Street - 2 min walk - 0.1 miles
  • Kuirau Park - 3 min walk - 0.2 miles
  • Rotorua Night Market - 5 min walk - 0.3 miles
  • Tamaki Maori Village - 8 min walk - 0.5 miles
  • Polynesian Spa - 13 min walk - 0.7 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • ‪Poco. - ‬4 min walk
  • ‪Brew | Craft Beer Pub - ‬2 min walk
  • ‪Fat Dog Cafe & Bar - ‬5 min walk
  • ‪Atticus Finch - ‬2 min walk
  • ‪Barrel & Co - ‬5 min walk

About this property

ibis Rotorua

3.5-star hotel near Polynesian Spa
As a guest of ibis Rotorua, you'll find tour/ticket assistance, a garden, and concierge services. Public spaces have WiFi for a fee. The business-friendly ibis Rotorua also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Free self parking is available. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 3.5-star Rotorua hotel.

  • 145 guestrooms or units
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers for purchase
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Ibis Rotorua offers 145 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters. 42-inch LED televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Breakfast, lunch, dinner served; international cuisine
Novotel Rotorua Lakeside
  • Pool
  • Hot tub
  • Kids pool
  • Free WiFi
3.9 out of 5, Good, 1,001 reviews
$124 nightly
The price is $142
Jan 12 - Jan 13, 2026
Total with taxes and fees
Novotel Rotorua Lakeside

Property amenities

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per day)

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LED TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: NZD 10.00 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua

Frequently asked questions

How close is ibis Rotorua to the airport?

Ibis Rotorua is 6.2 mi (14-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

Does ibis Rotorua have an airport shuttle?

Airport shuttle services are not available at ibis Rotorua.

Does ibis Rotorua offer free breakfast?

Ibis Rotorua does not offer free breakfast.

Is there a casino at ibis Rotorua?

No, there is no casino at this hotel.

What time is check-in at ibis Rotorua?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at ibis Rotorua?

This hotel offers free self parking.

Does ibis Rotorua have a pool?

Ibis Rotorua does not have a pool, but guests have access to a nearby indoor pool.

Does ibis Rotorua have a spa?

There are no spa services available at this hotel.

How close is ibis Rotorua to downtown Rotorua?

Ibis Rotorua is 0.4 mi away from Rotorua.

ibis Rotorua Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 334 out of 1002 reviews
Rating 8 - Good. 386 out of 1002 reviews
Rating 6 - Okay. 192 out of 1002 reviews
Rating 4 - Poor. 52 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Liked: Cleanliness
Disliked: Staff & service
Hardly any staff so check in took ages. Rooms not ready think after 3pm
Stayed 1 night in Sep 2025

10/10 Excellent

Ralph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at a good price. Clean quiet room with very comfortable bed. Big TV screen with many channels
Stayed 3 nights in Sep 2025

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and handy location.
Stayed 1 night in Sep 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Gregory

Stayed 2 nights in Sep 2025

8/10 Good

Robert

Stayed 1 night in Sep 2025

8/10 Good

Saumil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Sep 2025

6/10 Okay

kathy

Liked: Cleanliness, staff & service
Overnight. All the pillows were fat, no slimline ones to enable choice. Thermostat in shower very touchy, either boiling hot or freezing. Good water prezsure tho
Stayed 1 night in Sep 2025

10/10 Excellent

andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 1 night in Sep 2025

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in fair condition. While its clean, there were some big stains on the carpet in the room. But overall for the price it was quite a fair deal. Suggest they put some rubbish bins outside.
Stayed 1 night in Aug 2025

8/10 Good

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to the lake and main shopping and dining precinct. They should provide soap to wash hands in the bathroom instead of just the body wash in the shower….
Stayed 2 nights in Aug 2025

6/10 Okay

LEEANNE

Stayed 1 night in Aug 2025

8/10 Good

Sarah

Traveled with family
Liked: Amenities
Excellent location. Warm cozy room
Stayed 2 nights in Aug 2025

10/10 Excellent

milan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved 3$ breakfast upgrade 😀
Stayed 2 nights in Aug 2025

10/10 Excellent

Lupe

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Had a great time with loved ones.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lupe

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Customer service was amazing during our stay 🙏. Loved it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shaniza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, close to dining spots
Stayed 1 night in Aug 2025

6/10 Okay

Melanie

Stayed 1 night in Aug 2025

6/10 Okay

Natalie

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great in every way except the bathroom showers could do with an upgrade.
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great easy check in. Staff at desk were friendly and accomodating. Proximity to Eat Streat was excellent- all within walking distance. Plenty of free parking.
Stayed 1 night in Jul 2025

8/10 Good

Martin and Sarah

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Price was good
Stayed 1 night in Jul 2025

8/10 Good

Riley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ellen

Stayed 1 night in Jul 2025

8/10 Good

Peter

Stayed 2 nights in Mar 2025