Black Swan Lakeside Boutique Hotel

5.0 star property
5-star beach lodge near Skyline Rotorua

Choose dates to view prices

Photo gallery for Black Swan Lakeside Boutique Hotel

Property grounds
Children's area
Lake
Swan Family | Egyptian cotton sheets, premium bedding, down comforters
Food and drink
Reviews
9.8

Exceptional

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast included
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Check out the area

Map
171 Kawaha Point Road, Kawaha Point, Rotorua, 3010
  • Popular LocationSkyline Rotorua3 min drive
  • Popular LocationMitai Maori Village4 min drive
  • Popular LocationPolynesian Spa7 min drive
  • AirportRotorua (ROT-Rotorua Regional)25 min drive

Room options

Swan King

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Lake Front

  • 344 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Swan Family

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

Similar properties

About the neighborhood

Rotorua

Kawaha Point stay.Your stay at this Kawaha Point lodge places you within 2 miles (3 km) of Skyline Rotorua and Volcanic Hills Winery. Rainbow Springs Kiwi Wildlife Park and Mitai Maori Village are also within 2 miles (3 km).

What's nearby

  • Skyline Rotorua - 3 min drive
  • Mitai Maori Village - 4 min drive
  • Eat Street - 6 min drive
  • Rotorua Central Mall - 6 min drive
  • Polynesian Spa - 7 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 21 min drive

Restaurants

  • McDonald's - 4 min drive
  • Burgerfuel - 3 min drive
  • Gold Star Bakery - 5 min drive
  • Wendy’S - 3 min drive
  • Kfc - 3 min drive

About this property

Black Swan Lakeside Boutique Hotel

5-star beach lodge near Skyline Rotorua
Black Swan Lakeside Boutique Hotel offers its guests 2 spa tubs and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this lodge measures 215 square feet (20 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the luxury Black Swan Lakeside Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Rotorua lodge.

  • 1 building
  • 9 guestrooms or units
  • 2 levels
  • 215 sq ft of conference space
  • 20 sq m of conference space
  • Cooked-to-order breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Black Swan Lakeside Boutique Hotel offers 9 accommodations with fireplaces and DVD players. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions come with digital channels. Espresso makers and free minibar items are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • DVD player
  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 spa tubs
  • Bicycle storage
  • Books
  • Helicopter/airplane tours
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • High-pile carpet in room
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Thin carpet in public areas
  • Wheelchair accessibility

Room amenities

Entertainment

  • DVD player
  • LCD TV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Fireplace
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 80 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NZD 100 per vehicle (one-way)
  • Rollaway bed fee: NZD 80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Official New Zealand Rating provided by Qualmark®

Property is also known as

Black Swan Boutique
Black Swan Lakeside Boutique
Black Swan Lakeside Boutique Rotorua
Black Swan Lakeside Lodge Boutique Hotel
Black Swan Lakeside Lodge Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel
Black Swan Lakeside Rotorua
Black Swan Lakeside Boutique Hotel Lodge
Black Swan Lakeside Boutique Hotel Rotorua
Black Swan Lakeside Boutique Hotel Lodge Rotorua

Frequently asked questions

How close is Black Swan Lakeside Boutique Hotel to the airport?

Black Swan Lakeside Boutique Hotel is 8.6 mi (21-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Black Swan Lakeside Boutique Hotel?

As of May 18, 2024, prices found for a 1-night stay for 2 adults at Black Swan Lakeside Boutique Hotel on May 27, 2024 start from $226.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Black Swan Lakeside Boutique Hotel have an airport shuttle?

Black Swan Lakeside Boutique Hotel offers an airport shuttle 24 hours a day, on request, for a charge of NZD 100 per vehicle, one-way.

Does Black Swan Lakeside Boutique Hotel offer free breakfast?

Black Swan Lakeside Boutique Hotel offers free cooked-to-order breakfast every day from 8:00 AM to 10 AM.

Is there a casino at Black Swan Lakeside Boutique Hotel?

No, there is no casino at this lodge.

What time is check-in at Black Swan Lakeside Boutique Hotel?

Check-in start time: 3 PM; Check-in end time: 9:30 PM.

Is there free parking at Black Swan Lakeside Boutique Hotel?

This lodge offers free self parking.

Does Black Swan Lakeside Boutique Hotel have a pool?

Black Swan Lakeside Boutique Hotel features an outdoor pool.

Does Black Swan Lakeside Boutique Hotel have a restaurant?

Black Swan Lakeside Boutique Hotel is home to Black Swan, which features ocean views.

Does Black Swan Lakeside Boutique Hotel have a spa?

There are no spa services available at this lodge.

How close is Black Swan Lakeside Boutique Hotel to downtown Rotorua?

Black Swan Lakeside Boutique Hotel is 2.1 mi away from Rotorua.

Black Swan Lakeside Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 70 out of 80 reviews" "
Rating 8 - Good. 6 out of 80 reviews" "
Rating 6 - Okay. 4 out of 80 reviews" "
Rating 4 - Poor. 0 out of 80 reviews" "
Rating 2 - Terrible. 0 out of 80 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Black Swan is a beautiful property. We felt very welcomed and at home. We loved our room and all the extra amenities. The breakfast was exceptional! We would definitely stay again and highly recommend.
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property feels like a private home when you’re in the garden. We watched the sunset and played around in the garden and felt like we had the whole place to ourselves. It has a guest lounge with games and it feels like you could just hang out there for a week and enjoy yourself. We only had 2 nights but made ourselves right at home thanks to the hospitality of Rowena and her associate. Definitely stay at Black Swan!
Stayed 2 nights in Dec 2023

8/10 Good

Valerie, Newburyport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well appointed and clean. The gardens and settings were lovely. Food was good, but not excellent. Limited options available for drinks.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Beautiful Black Swan!
The Black Swan is a beautiful small boutique hotel. The grounds are gorgeous and the view of the lake is stunning. Rowena and the staff were extremely accommodating and so thoughtful. They treated us like family instead of guests. We had an early tour in the morning and they had our cooked to order breakfast ready an hour before they normally open to allow us to be picked up on time for our tour. We loved our stay and would definitely stay here again! Thank you Rowena! Cheers!
Stayed 2 nights in Nov 2023

10/10 Excellent

Carmen, Gainesville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A n unforgettable experience. Extraordinary attention to detail.
Stayed 2 nights in Nov 2023

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, modern rooms and friendly and attentive staff. Would highly recommend.
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Beautiful room. Food was great. Excellent staff especially Rowena.
Stayed 2 nights in Oct 2023

10/10 Excellent

Wolfgang

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay. Very posh place to relax. Thank you Rowena (Manager) for taking good care of us!
Stayed 1 night in Oct 2023

8/10 Good

Eliezer

Traveled with partner
Liked: Amenities
Modern charming boutique hotel
Stayed 1 night in Sep 2023