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Hôtel Universel in Rivière-du-Loup

4.0 star property
4-star hotel with a spa, connected to the convention center

Choose dates to view prices

Photo gallery for Hôtel Universel in Rivière-du-Loup

Welcome to our hotel, featuring a striking entrance with a large sign, surrounded by a beautifully landscaped courtyard with potted plants and benches.
Swim and play in our indoor pool area, featuring a central water slide and multiple levels with balconies.
Relax in this spacious room with two large beds, a seating area, flat-screen TV, and desk.
Relax in comfort with a large leather sofa and armchair, plus a flat-screen TV and cozy fireplace.
Enjoy dining in a stylish space with a unique ceiling design, round and rectangular tables, and large windows offering views of the outside.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Gym

Explore the area

Map
311, boul. Hotel-de-Ville, Rivière-du-Loup, QC, G5R 5S4
  • Cegep De Riviere-du-Loup
    ‪3 min drive‬
  • Parc des Chutes
    ‪4 min drive‬
  • Riviere-du-Loup Saint-Simeon Ferry
    ‪10 min drive‬

Room options

View all photos for Excellence Room 1 Queen Bed

Excellence Room 1 Queen Bed | Hypo-allergenic bedding, individually decorated, individually furnished

Excellence Room 1 Queen Bed

7.6 out of 10
Good
(4 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Excellence Room 2 Queen Beds

Excellence Room 2 Queen Beds | Hypo-allergenic bedding, individually decorated, individually furnished

Excellence Room 2 Queen Beds

8.8 out of 10
Excellent
(24 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds

9.2 out of 10
Wonderful
(74 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(45 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Club Room

Privilege Club Room | Hypo-allergenic bedding, individually decorated, individually furnished

Privilege Club Room

8.8 out of 10
Excellent
(16 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Murphy Bed

View all photos for Classic Room, 1 Queen Bed

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 1 Queen Bed

9.6 out of 10
Exceptional
(31 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds, Pool View

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Rivière-du-Loup

Heart of Rivière-du-Loup.Within 2 miles (3 km) of this Rivière-du-Loup hotel, you'll find Musee du Bas St Laurent and Cegep De Riviere-du-Loup. Club De Golf De Riviere-Du Loup and Grand Portage Regional Hospital are also within 2 miles (3 km).

What's nearby

  • Musee du Bas St Laurent - 18 min walk - 1.0 mile
  • Grand Portage Regional Hospital - 3 min drive - 1.2 miles
  • Cegep De Riviere-du-Loup - 3 min drive - 1.4 miles
  • Parc des Chutes - 4 min drive - 1.9 miles
  • Riviere-du-Loup Saint-Simeon Ferry - 10 min drive - 4.8 miles

Restaurants

  • ‪La Cage - ‬16 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Café l'Innocent - ‬3 min drive
  • ‪Microbrasserie Aux Fous Brassant - ‬3 min drive
  • ‪Tim Hortons - ‬6 min drive

About this property

Hôtel Universel in Rivière-du-Loup

4-star hotel with a spa, connected to the convention center
Hôtel Universel in Rivière-du-Loup offers its guests a full-service spa, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 183 square feet (17 square meters) and includes conference space. A 24-hour fitness center, spa services, and a vending machine are also featured at the family-friendly Hôtel Universel in Rivière-du-Loup. Self parking is free.

This 4-star Rivière-du-Loup hotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 183 sq ft of conference space
  • 17 sq m of conference space
  • Built in 1973
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Pool or billiards table
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hôtel Universel in Rivière-du-Loup offers 300 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

UniverSpa has 12 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 7 to 16 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 40.24 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 16 per person
  • Pet fee: CAD 40.24 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: CAD 45

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property Registration Number 2024-11-30, 054854

We should mention

  • Pool access available from 8:30 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hôtel Universel in Rivière-du-Loup
Universel in Rivière-du-Loup
Hôtel Universel Rivière-du-Loup Riviere Du Loup
Hôtel Universel Rivière-du-Loup
Universel Rivière-du-Loup Riviere Du Loup
Universel Rivière-du-Loup
Hôtel Universel in Rivière du Loup
Universel In Riviere Du Loup
Hôtel Universel in Rivière du Loup
Hôtel Universel in Rivière-du-Loup Hotel
Hôtel Universel in Rivière-du-Loup Rivière-du-Loup
Hôtel Universel in Rivière-du-Loup Hotel Rivière-du-Loup

Frequently asked questions

How close is Hôtel Universel in Rivière-du-Loup to the airport?

Hôtel Universel in Rivière-du-Loup is 256.8 mi (266-min drive) away from the Bagotville, QC (YBG) airport, the closest popular airport to the property.

How much does it cost to stay at Hôtel Universel in Rivière-du-Loup?

As of Jul 19, 2025, prices found for a 1-night stay for 2 adults at Hôtel Universel in Rivière-du-Loup on Jul 27, 2025 start from $169.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hôtel Universel in Rivière-du-Loup have an airport shuttle?

Airport shuttle services are not available at Hôtel Universel in Rivière-du-Loup.

Does Hôtel Universel in Rivière-du-Loup offer free breakfast?

Free breakfast isn’t provided at Hôtel Universel in Rivière-du-Loup, but cooked-to-order breakfast is offered for a fee of between CAD 7 and 16 per person. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hôtel Universel in Rivière-du-Loup?

No, there is no casino at this hotel.

What time is check-in at Hôtel Universel in Rivière-du-Loup?

Check-in start time: 4 PM; Check-in end time: 11 PM.

Is there free parking at Hôtel Universel in Rivière-du-Loup?

This hotel offers free self parking and extended parking.

Does Hôtel Universel in Rivière-du-Loup have a pool?

Hôtel Universel in Rivière-du-Loup features an indoor pool. Guests can enjoy pool access from 8:30 AM to 10:00 PM.

Does Hôtel Universel in Rivière-du-Loup have a restaurant?

Hôtel Universel in Rivière-du-Loup is home to Restaurant - Boreal, which features international cuisine.

Does Hôtel Universel in Rivière-du-Loup have a spa?

Pamper yourself with a day at UniverSpa, where you can enjoy mani/pedis, hot stone massages, and body scrubs.

How close is Hôtel Universel in Rivière-du-Loup to downtown Rivière-du-Loup?

Hôtel Universel in Rivière-du-Loup is 1.6 mi away from Rivière-du-Loup.

Hôtel Universel in Rivière-du-Loup Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1020 out of 1814 reviews
Rating 8 - Good. 492 out of 1814 reviews
Rating 6 - Okay. 195 out of 1814 reviews
Rating 4 - Poor. 61 out of 1814 reviews
Rating 2 - Terrible. 46 out of 1814 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsay

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Definitely has had some upgrades and the pool and slide were a huge hit with the kids!
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Children running up and down the corridor at 10:30 was not exactly what we were hoping for after a day in the car.
Stayed 1 night in Apr 2025

8/10 Good

Ineke

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

R. Daren

Stayed 1 night in Apr 2025

10/10 Excellent

Marie-Eve

Stayed 1 night in Apr 2025

10/10 Excellent

Harold

Stayed 1 night in Apr 2025

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Véronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gerry

Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

patricia

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Marc

Stayed 2 nights in Mar 2025

8/10 Good

Nicolas

Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel. The layout of our room was great for our family. Also liked the layout of the hotel. Pool area was very nice and clean. Only downside was that the hot tub wasn't working properly and the temperature was the same temp as the pool and the slide wasn't open for the kids to use either.
Stayed 1 night in Mar 2025

4/10 Poor

James, Ottawa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Nour

Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Stayed 1 night in Mar 2025

10/10 Excellent

Travis

Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin A

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2025

8/10 Good

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Only arrived late, needed a place to sleep while travelling. Room was clean and we ended up using the pool and hot tub in the morning before we departed. Would recommend but were not at the hotel more than 10 hours.
Stayed 1 night in Mar 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the restaurant on site. The meal was very good. Very friendly staff. Clean and well appointed.
Stayed 1 night in Mar 2025

10/10 Excellent

Christina

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025