8/10 Bueno
Sanna
Viaje familiar
28 oct. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mixed feelings
We had a great autumn holiday week here. Food was good, pool area nice, drinks good.
The room was good, quiet, comfortable bed, but comparing with other 4* or 5* hotels it was not on that level: there was no shampoo, conditioner or lotion which I expect to get in this level hotel. Pillows were not comfortable at all, made out necks hurt.
Service varied based on person: lobby bar had a wonderful gentleman serving us, and a couple of waitresses in the restaurant were smiling and friendly - where as others looked grumpy and non-serviceminded.
Room cleaning was good, no complaints.
Pool water was COLD (it was mid October), sea was warmer, but access to sea was a bit difficult with stones and right in front of the hotel there was no beach, just big stones.
Sunrises were beautiful ❤️
Hotel minimarket had good prices. Spa was very expensive.
We witnessed the lifeguard at the pool accusing a couple of guests lying about their age (the whirlpool had age limit 14) - I found that extremely rude, and the boy (who looked 16) was there with his dad!
All in all a good stay. Kids loved the water park so if traveling with kids, I might consider coming back but if in adult company I would go somewhere else (a more quiet hotel).
Sanna
Se hospedó 7 noches en octubre de 2024