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Mercure Hotel Düsseldorf - Ratingen

Property class: 4
4-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Mercure Hotel Düsseldorf - Ratingen

A historic building with a prominent archway leading to a courtyard, and a dining area with a server attending to a table set for two.
A modern living room with a fireplace, a sofa, a chair, and potted plants.
A multi-level atrium with natural lighting, a staircase, and seating areas.
An outdoor patio area with wicker furniture and umbrellas, surrounded by greenery and a building with large windows.
A hotel entrance with a glass atrium, a sign for 'Mercure,' and a paved walkway with greenery.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
An der Pont 50, Ratingen, NW, 40885
  • Place, Ratinger Stadtwald
    ‪17 min walk‬
  • Place, Messe Essen
    ‪10 min drive‬
  • Place, Zollverein Coal Mine World Heritage Site
    ‪27 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪10 min drive‬

Room options

View all photos for Comfort Double Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, a television, and a painting on the wall.

Comfort Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

Comfort Single Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, two bedside lamps, a headboard, a wall-mounted picture of a bridge, and a wooden headboard.

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with a bed, two wall-mounted lamps, a cityscape painting, and a handbag on the nightstand.

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(15 reviews)
  • 183 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Twin Room, 2 Twin Beds

A hotel room with a large bed, a desk with a TV, a window with curtains, and a cityscape painting on the wall.

Privilege, Twin Room, 2 Twin Beds

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

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  • Pet friendly
  • Free WiFi
  • Restaurant
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The price is $107
Oct 30 - Oct 31
Total with taxes and fees
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About the neighborhood

Ratingen

Close to airport.Within 6 miles (10 km) of this Ratingen hotel, you'll find Blue Lake and Green Lake. Also within 9 miles (15 km) are Sportpark Duisburg and Schauinsland-Reisen-Arena.

What's nearby

  • Ratinger Stadtwald - 17 min walk - 0.9 miles
  • Messe Essen - 10 min drive - 9.8 miles
  • Grugahalle - 12 min drive - 10.2 miles
  • Messe Düsseldorf - 14 min drive - 11.3 miles
  • Zollverein Coal Mine World Heritage Site - 27 min drive - 17.5 miles

Getting around

  • Ratingen Hoesel S-Bahn - 5 min drive
  • Hösel S-Bahn - 5 min drive
  • Düsseldorf Intl. Airport (DUS) - 9 min drive

Restaurants

  • ‪Prinzenbahnhof Hösel - ‬5 min drive
  • ‪McDonald's - ‬1 min walk
  • ‪Alter Bahnhof - ‬6 min drive
  • ‪Restaurant Kessel am Pött - ‬6 min drive
  • ‪Schlüssel zum Meck - ‬5 min drive

About this property

Mercure Hotel Düsseldorf - Ratingen

4-star guestrooms with free WiFi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A library, a terrace, and barbecue grills are also featured at the business-friendly Mercure Hotel Düsseldorf - Ratingen. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Ratingen hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Hotel Düsseldorf - Ratingen offers 118 accommodations with coffee/tea makers and hair dryers. 26-inch LCD televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

This Ratingen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 21 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 26-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet (varies based on length of stay)
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Airport shuttle fee: EUR 25 per room
  • Pet fee: EUR 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Mercure Hotel
Düsseldorf Ratingen
Mercure Düsseldorf Ratingen
Mercure Hotel Düsseldorf Ratingen
Mercure Hotel Ratingen
Mercure Hotel Ratingen Düsseldorf
Ratingen Düsseldorf
Ratingen Mercure Hotel
Mercure Hotel Düsseldorf
Mercure Dusseldorf Ratingen
Mercure Hotel Düsseldorf - Ratingen Hotel
Mercure Hotel Düsseldorf - Ratingen Ratingen
Mercure Hotel Düsseldorf - Ratingen Hotel Ratingen

Frequently asked questions

How close is Mercure Hotel Düsseldorf - Ratingen to the airport?

Mercure Hotel Düsseldorf - Ratingen is 7.9 mi (9-min drive) away from the Düsseldorf Intl. Airport (DUS) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Hotel Düsseldorf - Ratingen?

As of Oct 8, 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Düsseldorf - Ratingen on Oct 31, 2026 start from $81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Hotel Düsseldorf - Ratingen have an airport shuttle?

Mercure Hotel Düsseldorf - Ratingen offers a shuttle from the hotel to the airport 24 hours a day, on request, for a charge of EUR 25 per room.

How close is Mercure Hotel Düsseldorf - Ratingen to the beach?

This hotel is 11.2 mi (28-min drive) from Seaside Beach Baldeney.

Does Mercure Hotel Düsseldorf - Ratingen offer free breakfast?

Free breakfast isn’t provided at Mercure Hotel Düsseldorf - Ratingen, but buffet breakfast is offered for a fee of EUR 21 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Mercure Hotel Düsseldorf - Ratingen?

No, there is no casino at this hotel.

What time is check-in at Mercure Hotel Düsseldorf - Ratingen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Mercure Hotel Düsseldorf - Ratingen?

This hotel offers free self parking.

Does Mercure Hotel Düsseldorf - Ratingen have a pool?

Mercure Hotel Düsseldorf - Ratingen does not have a pool.

Does Mercure Hotel Düsseldorf - Ratingen have a restaurant?

Mercure Hotel Düsseldorf - Ratingen is home to Junkers, which features international cuisine.

Does Mercure Hotel Düsseldorf - Ratingen have a spa?

There are no spa services available at this hotel.

How close is Mercure Hotel Düsseldorf - Ratingen to downtown Ratingen?

Mercure Hotel Düsseldorf - Ratingen is 0.4 mi away from Breitscheid.

Mercure Hotel Düsseldorf - Ratingen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 107 out of 389 reviews
Rating 8 - Good. 177 out of 389 reviews
Rating 6 - Okay. 73 out of 389 reviews
Rating 4 - Poor. 14 out of 389 reviews
Rating 2 - Terrible. 18 out of 389 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel needs renovation - modern decor needed, power sockets next to bed needed and air con. No restaurant
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff at checkin
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet seat not very clean, no food available on the evening of our arrival.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value ! Abit out of the way but still nice hotel
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff very friendly and exceptionally helpful...would stay again
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Just sufficient as a place to sleep and that’s all we needed. I really appreciate they were open for check in at a very late time.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Just okay to visit the Messe.
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities
My room was on the ground floor close to the hotel bar with a lot of noice until 23h30. The hotel should install a automatic door closing the corridor to the rooms from the noice of the bar. For people wanting to sleep before 23h30 I suggest to refuse a room on the ground floor.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is ok for a single night.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast

Great breakfast, could do with two pillows instead of one. The room serves the purpose perfectly even though the decor is tired
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of parking space
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, polite staff and clean rooms. Thank you illia (Albanian friend) and Yildirim for your continue interest.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

9/10

Clean hotel, nice personel. A bit cold room, but good sleep. Excellent breakfast! Will use again if needed.
Stayed 2 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice for the money. Big and comfortable bed. Lobby looks much better than rooms themselves. But was happy to have a cattle and coffee/tea.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room with a little old-dated look. Room stayed cool even if there was a heat going on!
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was incredibly slow, receptionist seemed to struggle locating bookings and payment details
Stayed 1 night in Jan 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there with my son and the staff was very controlling of everything. We felt very inconvenient and got the feeling that every time they will comparing us with asylum seeker. We will never book this hotel again!!!
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relatively expensive hotel. Single room is connected to neighboring rooms via a very thin door so a normal conversation disturbs the neighbor so much that they complain. The hotel could not help with another room and the reception did not care.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service

2 night stay

Good hotel. Super friendly staff. McDonald's restaurant 2 mins away which is a binus, as nothing else to grab a bite to eat. Small restaurant just outside, but Limited opening hours. Definitely out the way, 30-40 euros to airport by taxi. Train station 40 minute walk, but bus service from sration on at the moment. Not the hotels fault of course. Not convenient to get too after journey, but well priced.
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Stayed for 3 days restaurant and bar never open!

Check in was slow, and receptionist could not find booking despite providing hotels.com itinerary number. Hotel restaurant was shut for the three days of our stay claiming the chef was off work however the bar was also shut for the duration of the stay, unacceptable.
Stayed 3 nights in Jan 2024
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel with no Hot water and not safe parking space

I booked the Mercure Hotel with the expectation to spend a three days week-end in a confortable and relaxing atmosphere. I was participating to the ironman triathlon in Duisburg, and I wanted to avoid any stress by staying in a Mercure Hotel franchise. The result was totally the opposite from my expectation. Over the three days period, no hot water was available for shower during two days !! I had to take some cold water showers in the morning !!! When I did feedback the reception about the situation, they told me that "this is not their problem, it is a technical problem". I had to complain a few minutes to get their apologize !!! it was mentionned on the Hotel notice car parking where available. It was simply a lie, only few park places where avaible (<20). I had to park my car in a industrial area street in a zone where parking was somehow tolerated but totaly unsecure. A lot of Hotel residents were also in the same situation. The reception desk managers where absolutely unfriendly, showing no empathy and showing no respect for the customer. I was expecting at least at bit of fake empathy about the hot water problem but no miracle happened. Staying at the Mercure Hotel Düsseldorf - Ratingen was unpleasant and I do not recommend anybody to stay there. It should be mentionned in their introduction that hot water is not available everyday, and that you can park your car but not at the Hotel.
Stayed 3 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Een fijne kamer en het ontbijt was prina. Personeel heel behulpzaam. Zeker een aanradedoorr voor als je op doorreis bent.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Propreté de la chambre, petit déjeuner copieux et varié. Chambre parfaite. Je recommande
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Zimmer war sauber, Check Inn schnell und unkompliziert
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint hotel til prisen

Hotellet er helt ok til en overnatning - ligger tæt på motorvejen og udmærket værelse og morgenmad. Der var lidt larm fra vejen udenfor ved åbent vindue.
Stayed 1 night in Aug 2025

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