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Crystal Hill R

3.0 star property
Enjoy the free WiFi at this 3-star Ranau lodge

Choose dates to view prices

Photo gallery for Crystal Hill R

Mountain view
Game room
Superior Room | Desk, soundproofing, iron/ironing board, rollaway beds
Reception
Cafe

Reviews

5.8 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
Kg. Kundasang, Ranau, Sabah, 89308
  • Kundasang War Memorial
    ‪3 min drive‬
  • Mount Kinabalu Park Entrance
    ‪7 min drive‬
  • Sosodikon Hill Kundasang
    ‪9 min drive‬

Room options

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • 260 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Desk, soundproofing, iron/ironing board, rollaway beds

Deluxe Room

  • 260 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Panoramic Room (Honeymoon)

Panoramic Room (Honeymoon) | Desk, soundproofing, iron/ironing board, rollaway beds

Panoramic Room (Honeymoon)

  • 258 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Room

Superior Room | Desk, soundproofing, iron/ironing board, rollaway beds

Superior Room

  • 260 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Ranau

In Ranau .Stay at this Ranau lodge and you'll be within 2 miles (3 km) of Kundasang War Memorial and 6 miles (10 km) of Sosodikon Hill Kundasang. Desa Cattle Dairy Farm and Mount Kinabalu Park Entrance are also within 6 miles (10 km).
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What's nearby

  • Kundasang War Memorial - 3 min drive - 1.1 miles
  • Mount Kinabalu Park Entrance - 7 min drive - 4.8 miles
  • Sosodikon Hill Kundasang - 9 min drive - 3.9 miles
  • Desa Cattle Dairy Farm - 11 min drive - 4.6 miles
  • Mount Kinabalu Golf Club - 13 min drive - 6.1 miles

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 133 min drive

Restaurants

  • ‪Desa Cafe - ‬11 min drive
  • ‪Anooh Coffee - ‬5 min drive
  • ‪Puncak Restaurant - ‬4 min drive
  • ‪KFC - ‬4 min drive
  • ‪Intan's Restaurant & Cafe Kundasang - ‬3 min drive

About this property

Crystal Hill R

Enjoy the free WiFi at this 3-star Ranau lodge
There's a restaurant on site. Public spaces have free WiFi. A business center and meeting rooms are available. A sauna, barbecue grills, and an arcade/game room are also featured at the business-friendly Crystal Hill R. The lodge can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Ranau lodge.

  • 32 guestrooms or units
  • Meeting rooms
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
  • Dining venue
Crystal Hill R offers 32 accommodations with coffee/tea makers and complimentary toiletries. Rooms open to balconies. This Ranau lodge provides complimentary wireless Internet access. Bathrooms include showers and bidets. Irons/ironing boards and hair dryers can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, French, Malay

Similar properties

Interior

Nabalu Kundasang Lodge

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
3.7 out of 5, Good, 71 reviews
Nabalu Kundasang Lodge

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: MYR 12.90 for adults and MYR 12.90 for children
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Sauna

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MYR 12.90 for adults and MYR 12.90 for children
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts cash.

Property is also known as

Crystal Hill R Lodge Ranau
Crystal Hill R Ranau
Crystal Hill R Ranau, Sabah
Crystal Hill R Lodge
Crystal Hill R Ranau
Crystal Hill R Lodge Ranau

Frequently asked questions

How close is Crystal Hill R to the airport?

Crystal Hill R is 61.1 mi (133-min drive) away from the Kota Kinabalu Intl. Airport (BKI) airport, the closest popular airport to the property.

Does Crystal Hill R have an airport shuttle?

Crystal Hill R offers an airport shuttle.

Does Crystal Hill R offer free breakfast?

Free breakfast isn’t provided at Crystal Hill R, but cooked-to-order breakfast is offered for a fee of MYR 12.90 for adults and MYR 12.90 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Crystal Hill R?

No, there is no casino at this lodge.

What time is check-in at Crystal Hill R?

Check-in begins at 2 PM.

Is there free parking at Crystal Hill R?

This lodge offers free self parking.

Does Crystal Hill R have a pool?

Crystal Hill R does not have a pool.

Does Crystal Hill R have a restaurant?

Crystal Hill R is home to Crystal Cafe, which features Malaysian cuisine.

Does Crystal Hill R have a spa?

There are no spa services available at this lodge.

How close is Crystal Hill R to downtown Ranau?

Crystal Hill R is 0.6 mi away from Kundasang.

Crystal Hill R Reviews

Reviews

5.8
Rating 10 - Excellent. 16 out of 187 reviews
Rating 8 - Good. 47 out of 187 reviews
Rating 6 - Okay. 54 out of 187 reviews
Rating 4 - Poor. 34 out of 187 reviews
Rating 2 - Terrible. 36 out of 187 reviews

5.2/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Bong, lundu

Traveled with group
Liked: Staff & service
The view of Mt kundasang is good as expected from the homestay just kinda sad on my 3d2n trip is raining all the way and limited activity.
Stayed 2 nights in Oct 2024

4/10 Poor

Yen Leng

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Imran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and view
Stayed 1 night in Nov 2022

2/10 Terrible

Chiew Keng

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

THANGADURAI

Traveled with family
Liked: Room comfort
Disliked: Staff & service

Positive and negative about crystal hill hotel

I've booked 2 days in crystal hill hotel. The first day the TV is not working the hotel towel is not clean as well. There were bugs and some insects in our room and the glasses they provide also not clean. The good point about this hotel is they provide water heater and a wonderful view from our balcony and the heater from our bathroom worked well for the first day.........The second day we actually frustrated and decided to move other place Caz in the morning 6am heater doesn't working and we forced to bath in cold water in the early morning. But we can stay there for the nature and the view. Overall the hotel gave a great experience.
Stayed 2 nights in May 2022

8/10 Good

Cyril Steven Bosuang

Traveled with partner
Liked: Cleanliness, staff & service
The view was superd! Rooms need to be improve. Require cafeteria will be a best solution, because its not near town to buy own food or anything.
Stayed 1 night in Apr 2022

10/10 Excellent

Syarif Bush Luang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2022

8/10 Good

TAU

Stayed 1 night in Mar 2022

8/10 Good

EARNA

Stayed 1 night in Feb 2022

6/10 Okay

Chow Chung

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Stars View with rundown facilities

On 1st night, the first room was rundown. The bed was very bad condition like sleeping on the wire frame, toilet was not clean and without any toilet paper. 3 person checked in a 2xdouble bedroom, but only 2 towels and 2 soap provided. Dirty stain were everywhere on the curtain, bed sheets and wall. Bugs and big fat mosquito is full and biting my kids (at 4am, I had kills more than 15 of them). On 2nd day, asking for change room however was rejected at once due to we already checked in on the room, cannot be changed. After much discussion, finally they changed us to next room which is much better in condition. Self prepared mosquito repellence and expected same soap quantity. Can sleep better. Despite of the room condition, the view is outstanding 5 stars. You have180 degree view of Mount Kinabalu and Kundasang town.
Stayed 2 nights in Apr 2021

2/10 Terrible

Hyerolyn jecqulye

Disliked: Staff & service
View is perfect. but i will not recommend this place if it is for comfort. The house keeping didnt change the bed sheet. They use back the ones customer use before. Room is not like in the picture i saw. Shower also broken. condition 5/10. if u stay for the view definitely recommended
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE ROOM IS a) FILTHY, DIRTY & SMELLY. b) ALL BATHROOMS MOULDY, DAMAGED & FAULTY SHOWER, CRACKED TILES MAY CUT & INJURE PEOPLE c) CROCKROACHES IN ROOMS d) SPIDERS & COBWEBS IN ALL OF THE BOTTOM OF DRESSIMG TABLES, WALLS, EVEN ON FRONT DOOR e) DIRTY, MOULDY & STAINED LINEN, BEDSHEETS, BEDSHEET COVER & PILLOW CASES f) BADLY MAINTAINED WITH DETACHED SKIN OF DRESSING TABLES & WARDROPE WITH SHARP EDGES WHICH MAY INJURE PEOPLE. g) PICTURES OF MISSING SOFA, POTS, TABKE LAMPS AS SHOWN IN BOOKING WEBSITE. h) WE WERE VERY BADLY SHAKEN, SHOCKES & DID NOT SLEPT WELL WITH THESE TERRIBLE CONDITIONS.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
The morning view was fantastic. I really like the location of Crystal Hill.
Stayed 1 night in Feb 2020

2/10 Terrible

jaen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most horrible stay

This is the most horrible stay so far in my life. the washroom was dirty, moldy; the curtain and the sofa cushion were also moldy. The room was stuffy, no fan was provided, with the windows open, it would be too cold. No slippers were provided in the wet toilet, shower head was not functioning well. We ordered breakfast to be available at 7a.m. as we need to rush for the hike, it didn't arrive till 7:15a.m.
Stayed 1 night in Jan 2020

6/10 Okay

Nordin

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Amin, Brunei

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location is good. But lack facilities and amenities.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Beautiful view but too many mosquito in the room
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

Mimik

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bilik yg kami dapat ok. Cuma kebersihan bilik x ok. Tambahan nak buat air panas pun x dpt. Apabila ptg ada panas sedikit. Kipas mmg x ada. Malam mmg sejuk giler. Selimut n cadar x bersih. Staff ok. Pemandangan mmg cantik.. Cuma kena hati2.terutama faktor keselamatan keluarga Dan juga barang-barangan yg dibawa. X tahu nak taip apa lagi. Sesiapa yg nak menginap d sini blh tgk review org lain jugak ya. Tq. 🙃
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
need to upgrade...
Stayed 1 night in Sep 2019

2/10 Terrible

csy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
dirty ,dirty and dirty
Stayed 1 night in Aug 2019

6/10 Okay

Bon

Disliked: Property conditions & facilities
Muslim friendly
Stayed 1 night in Aug 2019

2/10 Terrible

Kellie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
super lousy hotel ever！！！cleanliness fail.service fail.everything sucks.i check out after 10 mins n go stay at other hotel
Stayed 1 night in Jun 2019

4/10 Poor

Ali Anwar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too Far Away from the Main Road

The hotel located quite a distant away from the main road. We have to drive 1km plus on dirt road. The condition of the hotel is poor and have poor sound proof system. No restaurant,..and it require us to travel to get our meals.
Stayed 1 night in Aug 2019