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Hotel en Plaza de Armas

Property class: 3
3-star spa hotel in Downtown Querétaro

Choose dates to view prices

Photo gallery for Hotel en Plaza de Armas

A modern bedroom with a stone wall, a large bed, bedside tables, and a view through a door.
An interior with brick walls, a TV mounted on the wall, and a bar area with stools and a counter.
An arched hallway with a chandelier, seating area, and a reception desk.
A courtyard with a pool, steps leading to a building with arched windows and a balcony.
A bedroom with a bed, desk, chair, and a large window with curtains.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
10 Plaza de Armas Centro, Queretaro, QUE, 76000
  • Place, Plaza de Armas
    ‪1 min walk‬
  • Place, Zenea Garden
    ‪2 min walk‬
  • Place, Querétaro Cathedral
    ‪9 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪50 min drive‬

Room options

View all photos for Basic Room

A hotel room with a large bed, wooden headboard, and a stone wall.

Basic Room

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

A modern hotel room with a large bed, wooden headboard, and a textured wall feature.

Comfort Room

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

A hotel room with two beds, a stone wall, and pendant lighting.

Family Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, City View

A modern bedroom with a stone wall, a large bed, bedside tables, and a view through a door.

Deluxe Room, City View

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

A four-poster bed with a white and gray bedspread, two bedside tables with lamps, a stone wall, and a door.

Superior Room

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Pool View

A bedroom with a bed, a stone wall, a wooden headboard, a hanging light fixture, and a window with curtains.

Standard Room, Pool View

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Classic Room, City View

A bedroom with a bed, a nightstand, a lamp, a window with curtains, and a stone wall.

Classic Room, City View

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Querétaro

Downtown Querétaro stay.With a stay at this Downtown Querétaro hotel, you'll be steps from Government Palace and Plaza de Armas. Ignacio Mena Rosales House of Culture and Church of the Congregation of Our Lady of Guadeloupe are also within half a mile (1 km).

What's nearby

  • Plaza de Armas - 1 min walk - 0.0 miles
  • Zenea Garden - 2 min walk - 0.1 miles
  • Querétaro Cathedral - 9 min walk - 0.5 miles
  • Alameda Hidalgo Park - 12 min walk - 0.7 miles
  • Aqueduct of Santiago de Querétaro - 15 min walk - 0.8 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 38 min drive

Restaurants

  • ‪Restaurante 1810 - ‬1 min walk
  • ‪Alquimia Bar - ‬2 min walk
  • ‪Breton - ‬2 min walk
  • ‪San Miguelito - ‬1 min walk
  • ‪Gudwey - ‬2 min walk

About this property

Hotel en Plaza de Armas

3-star spa hotel in Downtown Querétaro
Hotel en Plaza de Armas offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Hotel en Plaza de Armas also features spa services, coffee/tea in a common area, and room service (during limited hours).

This 3-star Querétaro hotel is smoke free.

  • 22 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel en Plaza de Armas offers 22 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is open daily.

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 250 for adults and MXN 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Full-service spa
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 43-inch smart TV with digital channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 250 for adults and MXN 250 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.

Frequently asked questions

How close is Hotel en Plaza de Armas to the airport?

Hotel en Plaza de Armas is 20.8 mi (38-min drive) away from the Queretaro Intl. Airport (QRO) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel en Plaza de Armas?

As of Sep 12, 2026, prices found for a 1-night stay for 2 adults at Hotel en Plaza de Armas on Sep 21, 2026 start from $106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel en Plaza de Armas have an airport shuttle?

Airport shuttle services are not available at Hotel en Plaza de Armas.

Does Hotel en Plaza de Armas offer free breakfast?

Free breakfast isn’t provided at Hotel en Plaza de Armas, but cooked-to-order breakfast is offered for a fee of MXN 250 for adults and MXN 250 for children. It's available every day from 8:00 AM to 12:30 PM.

Is there a casino at Hotel en Plaza de Armas?

No, there is no casino at this hotel.

What time is check-in at Hotel en Plaza de Armas?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel en Plaza de Armas?

Free parking is not available at this hotel.

Does Hotel en Plaza de Armas have a pool?

Hotel en Plaza de Armas features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Hotel en Plaza de Armas have a restaurant?

Yes, there is a restaurant on site.

Does Hotel en Plaza de Armas have a spa?

Yes, this hotel has a spa.

How close is Hotel en Plaza de Armas to downtown Querétaro?

Hotel en Plaza de Armas is 0.2 mi away from Querétaro.

Hotel en Plaza de Armas Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 10 out of 20 reviews
Rating 8 - Good. 5 out of 20 reviews
Rating 6 - Okay. 3 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 2 out of 20 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay! Excellent service from staff. Hands down, wonderful experience! Had no issues. The food from restaurant was excellent!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ralph

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent!
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Tyler

Disliked: Amenities, property conditions & facilities
This is the WORST stay at a hotel I have experienced in decades. The facility is very tired & worn. We had to change rooms twice in 4 days!!! There is zero consistency between rooms: some have a small refrigerator, others don’t, some have windows to the outside, others over the courtyard where there is cooking and staff noise. We changed rooms due to atrocious odour once, second time the heating did not work. The staff were good, but working uphill against a very poorly maintained facility. We had booked a “king” but ended up with a weird room with 2 smaller beds - not what we wanted at all. I always book VRBO or Airbnb: this is EXACTLY why. I will NEVER be in this hotel again. I feel far overcharged as I did NOT receive what I ordered. If I could give zero stars, I would.
Stayed 4 nights in Feb 2026
Verified review

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never stay at this hotel again. My experience was extremely disappointing from start to finish. The hotel was very noisy, making it difficult to rest, and the employees were rude and unhelpful. Before going to bed, I informed the night shift receptionist that I would be checking out at 3:00 AM because my flight was departing at 5:00 AM. I politely asked if she could have some coffee ready for me, since the coffee machine is located near the reception area. When I went downstairs at 2:55 AM, I discovered that all of the hotel’s doors were locked. The door leading to the reception area was also locked, and a trash can had been placed behind it, preventing it from opening. The receptionist was nowhere to be found. I repeatedly called the reception phone number, which is a cell phone, but no one answered. I knocked loudly on the door for several minutes because I needed to leave for the airport, but there was no response from anyone. Eventually, I was forced to push the door open and move the trash can myself just to reach the reception area. I left my room key on the counter, unlocked the main entrance door, and left the hotel. To make matters worse, the coffee I had requested was not prepared, the coffee machine was turned off, and there were not even any cups available to get a glass of water. This was the worst hotel experience I have ever had. A hotel should never leave guests locked inside without staff available to assist them, especially during overnight hours
Stayed 2 nights in May 2026
Verified review

8/10 Good

Eugenio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy lindo, lamentablemente hay ciertas habitaciones que no cuentan con elevador, lo cual puede ser difícil para ciertas personas. Un par de días nos tocó que se fue la luz, aunque no fue problema de ellos, no tenían manera de resolverlo. El personal fue atento pero carecían de experiencia y el nivel de ruido por la limpieza creímos que fue excesivo. Nuestro cuarto en particular no se podía abrir la ventana lo cual creemos que es inaceptable. Ubicación 10/10. Restaurante 10/10. Cuarto 7/10.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Agna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está hermoso el hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities
Lage des hotels zimmer wunderschön
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
En general una excelente opción de alojamiento, habitación y amenidades de diez, 100% recomendable, además su ubicación te permiten disfrutar en grande el centro histórico de la ciudad de Querétaro.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

LUIS ALBERTO

Liked: Staff & service, property conditions & facilities, room comfort
En general estuvo muy bien la estancia, la ubicación de la habitación no fué muy buena debido a que el entorno no se veía ordenado, es como una sensación de que es la última habitación que quedaba.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Rosa Ivet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Festejando en su restaurante las fiestas patrias

Excelente ubicación y todos muy atentos
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Evento en hotel

Todo muy bien
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Edgar

Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Ron

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Ernesto

Stayed 1 night in Jan 2026