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Hotel Criol

3.5 star property
3.5-star hotel near Aqueduct of Santiago de Querétaro

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Photo gallery for Hotel Criol

Terrace/patio
Daily full breakfast for a fee
Library
Lobby
Suite con jacuzzi (interior o exterior) | Premium bedding, in-room safe, individually decorated, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Doctor Leopoldo Río de la Loza 6 Norte, Santiago de Queretaro, Querétaro, QUE, 76000
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Zenea Garden
    ‪5 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪14 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Double

Standard Double | Premium bedding, in-room safe, individually decorated, desk

Standard Double

9.2 out of 10
Wonderful
(24 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Estándar 1 cama queen

Estándar 1 cama queen | Premium bedding, in-room safe, individually decorated, desk

Estándar 1 cama queen

9.4 out of 10
Exceptional
(11 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite con jacuzzi (interior o exterior)

Suite con jacuzzi (interior o exterior) | Premium bedding, in-room safe, individually decorated, desk

Suite con jacuzzi (interior o exterior)

9.8 out of 10
Exceptional
(14 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite con tapanco y jacuzzi interior

Suite con tapanco y jacuzzi interior | Premium bedding, in-room safe, individually decorated, desk

Suite con tapanco y jacuzzi interior

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Estándar 1 cama King

Estándar 1 cama King | Premium bedding, in-room safe, individually decorated, desk

Estándar 1 cama King

9.4 out of 10
Exceptional
(18 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe

Deluxe | Premium bedding, in-room safe, individually decorated, desk

Deluxe

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Querétaro

City center stay.With a stay at this Downtown Querétaro hotel, you'll be steps from Church of the Congregation of Our Lady of Guadeloupe and Ignacio Mena Rosales House of Culture. Plaza de Armas and Government Palace are also within half a mile (1 km).

What's nearby

  • Plaza de Armas - 3 min walk - 0.2 miles
  • Zenea Garden - 5 min walk - 0.3 miles
  • Templo y Convento de la Santa Cruz - 7 min walk - 0.4 miles
  • Theater of the Republic - 9 min walk - 0.5 miles
  • Aqueduct of Santiago de Querétaro - 14 min walk - 0.8 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪Alquimia Bar - ‬2 min walk
  • ‪El Jardin De Azu - ‬2 min walk
  • ‪La Xurería - ‬1 min walk
  • ‪u:lala - ‬1 min walk
  • ‪Gudwey - ‬2 min walk

About this property

Hotel Criol

3.5-star hotel near Aqueduct of Santiago de Querétaro
There's a restaurant on site. WiFi is free in public spaces. There's an onsite business center. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. An outdoor pool, a library, and a terrace are also featured at Hotel Criol.

Smoking is allowed in designated areas at this 3.5-star Querétaro hotel.

  • 1 building
  • 24 guestrooms or units
  • 3 levels
  • Built in 2016
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Smoking in designated areas
  • Dining venue
Hotel Criol offers 24 air-conditioned accommodations with laptop-compatible safes and complimentary toiletries. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers.

This Querétaro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Terrace/patio
Hotel Patio Santiago
Downtown Querétaro
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 519 reviews
$78 nightly
The price is $93
Jun 13 - Jun 14
Total with taxes and fees
Hotel Patio Santiago

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (MXN 350 per day), from 7:00 AM to 10:00 PM
  • Street parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Full breakfast available for a fee 8:00 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; MXN 225 to 450 for adults and MXN 225 to 450 for children
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Criol

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 225 to 450 for adults, and MXN 225 to 450 for children
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 3)
  • Nearby parking fee: MXN 350 per day (2907 ft away; open 7:00 AM to 10:00 PM)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Criol Queretaro
Criol Queretaro
Criol
Hotel Criol Hotel
Hotel Criol Querétaro
Hotel Criol Hotel Querétaro

Frequently asked questions

How close is Hotel Criol to the airport?

Hotel Criol is 20.8 mi (39-min drive) away from the Queretaro Intl. Airport (QRO) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Criol?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at Hotel Criol on Jun 10, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Criol have an airport shuttle?

Hotel Criol offers a shuttle from the hotel to the airport 24 hours a day, on request, for a charge of MXN 800 per vehicle.

Does Hotel Criol offer free breakfast?

Free breakfast isn’t offered at Hotel Criol, but full breakfast is offered for a fee of between MXN 225 and 450 for adults, MXN 225 and 450 for children. It's available on weekdays from 8:00 AM to noon and weekends from 9:00 AM to 1:00 PM.

Is there a casino at Hotel Criol?

No, there is no casino at this hotel.

What time is check-in at Hotel Criol?

Check-in start time: 3 PM; Check-in end time: 2 AM.

Is there free parking at Hotel Criol?

Free parking is not available at this hotel.

Does Hotel Criol have a pool?

Hotel Criol features an outdoor pool.

Does Hotel Criol have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Criol have a spa?

There are no spa services available at this hotel.

How close is Hotel Criol to downtown Querétaro?

Hotel Criol is 0.3 mi away from Querétaro.

Hotel Criol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 753 out of 1003 reviews
Rating 8 - Good. 158 out of 1003 reviews
Rating 6 - Okay. 47 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lianne, seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the heart of the charming historic town. Design details everywhere, and a beautiful courtyard with terraces to relax. Easy walking distance to everything! And a wonderful staff who ensured that we had everything we needed. They even arranged a private drive to take us to San Miguel de Allende. Lovely place!
Stayed 2 nights in Feb 2026

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Feb 2026

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities
Staff was great. Everything was clean and nice
Stayed 1 night in Feb 2026

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, amenities
Checkin was great and smooth. Water pressure terrible and pool freezing! Breakfast was also a very cold experience as it was outside
Stayed 1 night in Jan 2026

10/10 Excellent

Ran

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel looks great. The room is very beautiful. Location is great. Staff are friendly and helpful
Stayed 1 night in Jan 2026

2/10 Terrible

Manuel Javier

Liked: Cleanliness
Porque no tuvimos agua caliente
Stayed 1 night in Jan 2026

10/10 Excellent

Glenn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot enough, but i would have liked better coffee
Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Stayed 2 nights in Dec 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful charming place with great amenities and location. Enchanting architure and great buffet.
Stayed 1 night in Dec 2025

6/10 Okay

Melodie

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
this hotel is in a great location but the floor was not clean in our room, the linens were not that great and we had bugs around our sink area. its in a great part of town and the staff is nice but its a 2.5 hotel at best.
Stayed 1 night in Dec 2025

8/10 Good

DANIEL, sacramento

Stayed 1 night in Dec 2025

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room & good staff
Stayed 1 night in Dec 2025

10/10 Excellent

Papa M.

Stayed 3 nights in Dec 2025

10/10 Excellent

Christine

Business traveler
Liked: Cleanliness, staff & service, amenities
Super quiet and convenient. Lovely upgrade for us on arrival that was a nice surprise. Spotlessly clean and comfortable bedding. We will be back.
Stayed 1 night in Dec 2025

10/10 Excellent

Ross

Business traveler
Liked: Cleanliness, staff & service, amenities
Great staff and wonderful smaller hotel in the heart Centro
Stayed 3 nights in Dec 2025

4/10 Poor

Alejandro

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn’t fix the issue of no hot water in the shower or the hot tub, very disappointing and thy could not offer us another room.
Stayed 1 night in Dec 2025

10/10 Excellent

nelson

Stayed 1 night in Nov 2025

6/10 Okay

Carol

Traveled with group
This was an okay stay, I’ve had better. No breakfast included where other hotels do offer this. No hot water one day. The staff did try to make experience better but unfortunately a little to late
Stayed 2 nights in Nov 2025

10/10 Excellent

Carlos

Stayed 1 night in Nov 2025

10/10 Excellent

Aurora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, we got the room with a jacuzzi inside and we loved it, the staff is really nice, attentive and available with a smile at all times. Highly recommend, thank you!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, amenities
All seems great except there are no windows at all in the room ..
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC worked great; staff was wonderful and the airport transfer was right on time
Stayed 1 night in Oct 2025

10/10 Excellent

Shilpa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and Cozy place!

In downtown, awesome and friendly staff! Great neighborhood!
Stayed 1 night in Oct 2025

10/10 Excellent

Teresa

Stayed 1 night in Sep 2025

10/10 Excellent

Juliana

Stayed 1 night in Sep 2025