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HOTEL & SPA DOÑA URRACA QUERETARO

3.0 star property
3-star hotel near Aqueduct of Santiago de Querétaro

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Photo gallery for HOTEL & SPA DOÑA URRACA QUERETARO

Terrace/patio
Terrace/patio
Terrace/patio
Junior Double Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast included
  • Air conditioning
  • Parking included

Explore the area

Map
117 C. 5 de Mayo La Cruz, Querétaro, QUE, 76020
  • Aqueduct of Santiago de Querétaro
    ‪12 min walk‬
  • Josefa Ortiz de Domínguez Auditorium
    ‪15 min walk‬
  • Corregidora Stadium
    ‪5 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Single Room, Garden View

Deluxe Single Room, Garden View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Single Room, Garden View

  • 441.3 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Junior Double Room

  • 441.3 sq ft
  • Sleeps 2
  • 2 Queen Beds

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About the neighborhood

Querétaro

Heart of Querétaro.At this Downtown Querétaro hotel, you'll be within a 5-minute walk of Plaza de Los Fundadores and Ignacio Mena Rosales House of Culture. Plaza de Armas and Convent and Temple of Santa Cruz are also within half a mile (1 km).

What's nearby

  • Aqueduct of Santiago de Querétaro - 12 min walk - 0.7 miles
  • Alameda Hidalgo Park - 12 min walk - 0.7 miles
  • Josefa Ortiz de Domínguez Auditorium - 15 min walk - 0.8 miles
  • Puerta la Victoria - 15 min walk - 0.8 miles
  • Corregidora Stadium - 5 min drive - 2.4 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 41 min drive

Restaurants

  • ‪Don Amado - ‬2 min walk
  • ‪Maria y Su Bici - ‬2 min walk
  • ‪Cenaduria Blas - ‬1 min walk
  • ‪Cafeteria la Palma - ‬3 min walk
  • ‪El Jardin de Azu - ‬1 min walk

About this property

HOTEL & SPA DOÑA URRACA QUERETARO

3-star hotel near Aqueduct of Santiago de Querétaro
HOTEL & SPA DOÑA URRACA QUERETARO offers its guests an outdoor pool and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 2 meeting rooms available. Spa services, a terrace, and a garden are also featured at HOTEL & SPA DOÑA URRACA QUERETARO. Valet parking is free.

This 3-star Querétaro hotel is smoke free.

  • 24 guestrooms or units
  • Meeting rooms
  • Full breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
HOTEL & SPA DOÑA URRACA QUERETARO offers 24 accommodations with safes and hair dryers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, Swedish massages, and facials.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free 24-hour offsite parking
  • Free secured, uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:30 AM to 1:00 PM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Designer stores
  • Free bicycle rentals
  • Outdoor pool
  • Private wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (37 inch wide door)
  • Front entrance ramp
  • Sign language-capable staff
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

& Spa Dona Urraca Queretaro
HOTEL SPA DOÑA URRACA QUERETARO
HOTEL & SPA DOÑA URRACA QUERETARO Hotel
HOTEL & SPA DOÑA URRACA QUERETARO Querétaro
HOTEL & SPA DOÑA URRACA QUERETARO Hotel Querétaro

Frequently asked questions

How close is HOTEL & SPA DOÑA URRACA QUERETARO to the airport?

HOTEL & SPA DOÑA URRACA QUERETARO is 16.2 mi (41-min drive) away from the Queretaro Intl. Airport (QRO) airport, the closest popular airport to the property.

Does HOTEL & SPA DOÑA URRACA QUERETARO have an airport shuttle?

Airport shuttle services are not available at HOTEL & SPA DOÑA URRACA QUERETARO.

Does HOTEL & SPA DOÑA URRACA QUERETARO offer free breakfast?

HOTEL & SPA DOÑA URRACA QUERETARO offers free full breakfast every day from 7:30 AM to 1:00 PM.

Is there a casino at HOTEL & SPA DOÑA URRACA QUERETARO?

No, there is no casino at this hotel.

What time is check-in at HOTEL & SPA DOÑA URRACA QUERETARO?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at HOTEL & SPA DOÑA URRACA QUERETARO?

This hotel offers free valet parking.

Does HOTEL & SPA DOÑA URRACA QUERETARO have a pool?

HOTEL & SPA DOÑA URRACA QUERETARO features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does HOTEL & SPA DOÑA URRACA QUERETARO have a restaurant?

Yes, there is a restaurant on site.

Does HOTEL & SPA DOÑA URRACA QUERETARO have a spa?

This hotel doesn't have a spa, but it does offer facials, hot stone massages, and mani/pedis.

How close is HOTEL & SPA DOÑA URRACA QUERETARO to downtown Querétaro?

HOTEL & SPA DOÑA URRACA QUERETARO is 0.4 mi away from Querétaro.

HOTEL & SPA DOÑA URRACA QUERETARO Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 31 out of 49 reviews
Rating 8 - Good. 12 out of 49 reviews
Rating 6 - Okay. 4 out of 49 reviews
Rating 4 - Poor. 0 out of 49 reviews
Rating 2 - Terrible. 2 out of 49 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia, Rio Rancho

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful property. Breakfast was great!
Stayed 3 nights in Feb 2025

10/10 Excellent

Dylan

Stayed 2 nights in Feb 2025

8/10 Good

Jeffery

Stayed 2 nights in Dec 2024

6/10 Okay

Marie-Therese

Stayed 4 nights in Jan 2025

8/10 Good

philip

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Westley

Stayed 1 night in Sep 2024

10/10 Excellent

Ramiro

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Raul

Stayed 1 night in Jan 2025

10/10 Excellent

sindy

Liked: Cleanliness
Excelente!! Me encantó el hotel, la recepción, la ubicación y la amabilidad de la gente que me atendió! Voy a regresar!! Muchas gracias!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Brianda

Traveled with family
Liked: Amenities
Muy cómodo
Stayed 2 nights in Nov 2024

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper amable el personal
Stayed 3 nights in Jan 2025

8/10 Good

María Estela

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo, sin embargo para el precio, considero que ya deben tener acuerdos con lugares cercanos que puedan enviar alimentos y medicamentos de manera más fácil.
Stayed 3 nights in Jan 2025

10/10 Excellent

Rosa María

Stayed 2 nights in Jan 2025

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

oscar manuel treviño

Stayed 2 nights in Nov 2024

6/10 Okay

Luis Eugenio

Liked: Cleanliness, room comfort
El esta bien, pueden arreglar ciertos detalles para mejóralo, las toallas ya están muy usadas, las chapas de nuestro cuarto no servía y tenían que ir a abrir cada vez que entramos al cuarto
Stayed 1 night in Nov 2024

10/10 Excellent

Mitzel Jose

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

JORGE ISMAEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Eduardo

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
El personal de recepción con falta de capacitación en las formas de pago, realicé mi pagó por este medio, pero tuve que volver a pagar para evitar retrasos con mi regreso y ahora tengo que hacer otros trámites para solicitar el reembolso. En general el lugar es bonito, pero me parece que la relación costo-beneficio no es la más esperada
Stayed 3 nights in Nov 2024

10/10 Excellent

GUILLERMO

Stayed 1 night in Nov 2024

10/10 Excellent

GUILLERMO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien muy bonito y ubicado el hotel y excelente personal
Stayed 2 nights in Nov 2024

8/10 Good

Denise Miguel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La alberca no es climatizada
Stayed 1 night in Nov 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Hermoso lugar, excelente para disfrutar del centro
Stayed 2 nights in Oct 2024